High Prevalence of Asymptomatic COVID-19 in the Pediatric Population

Urgent message: As understanding of COVID-19 in the pediatric age group evolves, it has come to light that children may…
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High Prevalence of Asymptomatic COVID-19 in the Pediatric Population

The Hazards of Independent Contractor/Employee Misclassification

Urgent message: There are serious and costly consequences for misclassifying employees as independent contractors, even if the employee requests or…
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The Hazards of Independent Contractor/Employee Misclassification

The Role of Aseptic Technique During Repair of Traumatic Lacerations in the Urgent Care Center

Urgent message: The goal for urgent care clinicians tasked with treating patients presenting with traumatic lacerations is rapid and cosmetic…
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The Role of Aseptic Technique During Repair of Traumatic Lacerations in the Urgent Care Center

A New-Onset, Suspicious Skin Lesion

Urgent message: Patients and providers alike may be inclined to eliminate possible diagnoses based on first impressions. It is essential…
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A New-Onset, Suspicious Skin Lesion

A 45-Year-Old Female Runner with Lower Extremity Pain

The patient is a 45-year-old female who presents with lower extremity, lateral pain. She reports being a competitive runner who…
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A 45-Year-Old Female Runner with Lower Extremity Pain

Urgent Care News

Arrival of the COVID-19 Vaccine Could Influence the State of Urgent Care and Retail Clinics for Years to Come

When tests for COVID-19 first became available, there was no place at the table for …
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‘MIS’—It’s Not Just for Kids Anymore

Having been lulled into a fall sense of safety when it came to children and …
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Adopting Telemedicine? Be Mindful of the Potential for Fraud—and Consequent Penalties

As happens often with advances in the way medicine is practiced—and billed for—telemedicine has now …
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Zoom+Care Thinks Telehealth Will Boost Their Reach Dramatically

Zoom+Care has carved out an identity for itself as a tech-savvy provider of urgent care …
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Free Webinar: COVID-19 Vaccines Are on the Way. Are You Prepared for What Comes Next?

Opinions on exactly when it will happen vary considerably, but all informed parties agree that …
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Web Exclusive Articles

The Role of Aseptic Technique During Repair of Traumatic Lacerations in the Urgent Care Center

Urgent message: The goal for urgent care clinicians tasked with treating patients presenting with traumatic …
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Best Practices for LGBTQ-Friendly Care in Urgent Care

Urgent message: LGBTQ individuals are subject to implicit and explicit biases in our society, ranging …
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How to Protect Your Urgent Care’s Reputation from Online Trolls and Social Media Terrorists

Alan A. Ayers, MBA, MAcc is Chief Executive Officer of Velocity Urgent Care and is …
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Update: The Civil Rights Act Applies to LGBTQ Employees; What Does This Mean for Urgent Care Centers?

Urgent message: The United States Supreme Court ruled recently that LGBTQ discrimination is prohibited under …
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What Are the Reporting Obligations of Urgent Care Centers for COVID-19 Patients?

Alan A. Ayers, MBA, MAcc is Chief Executive Officer of Velocity Urgent Care and is …
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Clinical Articles

High Prevalence of Asymptomatic COVID-19 in the Pediatric Population

Urgent message: As understanding of COVID-19 in the pediatric age group evolves, it has come to light that children may …
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A POCUS-Based Approach to Acute Renal Colic in the Urgent Care Center

Urgent message: Recent expert opinion has reshaped initial management for suspected acute renal colic. Clinicians often utilize computerized tomography imaging …
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Preparedness for Emergencies in Pediatric Urgent Care Settings

Urgent message: While standards for pediatric emergency care have been defined for outpatient offices and emergency departments, guidelines have not …
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Multisystem Inflammatory Syndrome in Children (MIS-C): Who Should Not Be MISC’ed?

Katie Jerzewski MD, Roshni Patel MD, and Joshua Rocker MD OVERVIEW The novel coronavirus, or SARS-CoV-2, first appeared in the …
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Practice Management Articles

The Hazards of Independent Contractor/Employee Misclassification

Urgent message: There are serious and costly consequences for misclassifying employees as independent contractors, even if the employee requests or …
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That’s Not What Happened! How to Deal with Gaslighting in the Workplace

Urgent message: Similar to workplace bullying, sexual harassment, and toxic gossip, gaslighting behaviors result in demoralized workplace cultures, lost business …
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Is Four Times a Charm for Walmart (or, Could Walmart Be a Threat to Urgent Care)?

Urgent message: It’s important for urgent care to watch and learn from Walmart, which has engaged leading retail and strategic …
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To Appeal to Millennials, You Need a Purpose

Urgent message: A sense of “purpose” is the primary motivator for many employees—even beyond compensation and benefits. That’s why successful …
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Insights in Images Challenges

A 46-Year-Old Woman with Wrist Pain After Hearing a ‘Snap’

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A 58-Year-Old Male with a Painful Mass on His Knee

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A 60-Year-Old Woman with a 4-Day History of Intermittent Exertional Chest Pain

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A 42-Year-Old Male With An Abnormal ECG

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An 8-Year-Old Girl with Lesions on Her Arms

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A 37-Year-Old Male With An ‘Itchy’ Lesions On His Face

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CASE REPORTS

A New-Onset, Suspicious Skin Lesion

Urgent message: Patients and providers alike may be inclined to eliminate possible diagnoses based on first …
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Cannabis-Associated Myocardial Infarction in a Young Woman Without Other Cardiac Risk Factors

Urgent message: A growing body of evidence suggests increased cardiovascular risk with frequent cannabis use. With …
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Foraged Mushroom Toxicity Presenting to Urgent Care with Acute Kidney Injury

Urgent message: Though it occurs relatively rarely, mushroom toxicity can result in irreversible organ damage and, …
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A Pregnant Woman with Upper Right Quadrant Pain

Urgent message: The presentation of a pregnant woman to urgent care is often associated with consternation …
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Management of Lisfranc Dislocation in the Urgent Care Center

Urgent message: Lisfranc dislocations are relatively rare, but should be on the urgent care provider’s radar …
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HEALTH LAW

Does the OSHA General Duty Clause Encompass Psychological or Emotional Injury?

Urgent message: Despite tort law and emerging workplace policies validating how sexual harassment, workplace bullying, and …
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What are The Legal Remedies to Stop Cyberstalking of Your Urgent Care Center?

Urgent message: Social media provides a platform in which patients, who perceive they’re relatively anonymous, can …
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When Can an Urgent Care Legally ‘Fire’ a Patient?

Urgent message: In light of increasingly frequent reports of urgent care centers “firing” patients for various …
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Prescribing Pharmacists: Cheaper and More Accessible Than Urgent Care?

Urgent message: As states move forward with legislation enabling pharmacists to prescribe, not just dispense, the …
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Staying in Good Stead with OSHA Starts with Maintaining Proper Records

Urgent message: Urgent care operators have a multitiered relationship with the Occupational Health and Safety Administration: …
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CLINICAL CHALLENGES

An 8-Year-Old Girl with Lesions on Her Arms

The patient is an 8-year-old girl with a smattering of brown to black lesions on her arms. They’re not painful …
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A 60-Year-Old Woman with a 4-Day History of Intermittent Exertional Chest Pain

The patient is a 60-year-old female with no past medical history presents with intermittent exertional chest pain for 4 days …
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A 46-Year-Old Woman with Wrist Pain After Hearing a ‘Snap’

The patient is a 46-year-old female with pain in her wrist. She reports that she heard a “snap” when she …
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A 37-Year-Old Male with an ‘Itchy’ Lesion on his Face

The patient is a 37-year-old male who presents with a red, round lesion with a fine, scaly plaque on his …
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Chest Pain in a 44-Year-Old Male: Is It Too Early for Emergent Coronary Intervention?

The patient is a 44-years-old previously healthy male who presents with continuous, typical cardiac chest pain of a few hours’ …
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OCCUPATIONAL MEDICINE

Occ Med Providers Take Note: Valid or Not, Lawsuits Against Employers Over COVID-19 Spread Are Inevitable

Just recently, a woman in Illinois filed what is thought to be the first COVID-19-related wrongful death suit against an …
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Can Urgent Care Be the Solution to Reduce COVID-19 Spread in High-Risk Environments?

The risks of heading off to work on site during the COVID-19 pandemic vary greatly according to the nature of …
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Not Up to Speed on New Workplace Protections? Then Neither Are Your Occ Med Clients!

Virginia just joined a short list of states that are enacting legislation to help protect workers from exposure to COVID-19 …
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Occupational Medicine Clients Need You Now More Than Ever. Can You Step Up?

The intersection of wellness and the ability to work has never been more precarious than it is today. More and …
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Could Pool Sampling Ease the Burden on Your Occ Med Customers? We May Find Out Soon

One of the vexing issues employers are facing is how to welcome workers back to their jobs without subjecting them …
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Revenue Cycle Management

To Flu or Not to Flu

It’s flu season again and this year patients have two viruses to worry about: COVID-19 and influenza. Now is the …
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What’s New for ICD-10 in 2021?

It’s that time of year again. On October 1, 2020, the annual update to ICD-10 codes goes into effective. Just …
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Clearing Up the Confusion in COVID-19 Testing

There are so many options available for coronavirus disease 2019 (COVID-19) testing. How do you know what test is best …
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The Myth of ‘Control’ with In-House Billing

We keep our billing in-house so we can control it. I have been in the revenue cycle management (RCM) business …
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The Impact of Public Health Emergency on Revenue Cycle Management

March and April were challenging months for all of us, and the revenue cycle management arena is no exception. A …
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DEVELOPING DATA

MIS-C: What to Look for—and the Consequences of Missing It

At the outset of the COVID-19 pandemic, it appeared that children were somehow less susceptible to becoming infected and, if …
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Left on the Bench at the Start of the Pandemic, Urgent Care Rebounds in a Big Way

If you worked in an urgent care center located anywhere but a major urban hotspot at the outset of the …
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Visits to Primary Care Are Down—While Visits to Urgent Care Are on the Rise

Cost, convenience, and quality are features healthcare consumers cherish. The challenge for healthcare consumers is to find a facility that …
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Urgent Care’s Upward Trend of Rapid Testing Continues for Another Year

Convenience has always been the hallmark of the urgent care experience. A patient who wakes up feeling unwell doesn’t want …
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Whether by Strain or Drain, COVID-19 Is Hitting Urgent Care Hard

Paradoxically, some urgent care centers are struggling due to low patient volumes during the COVID-19 crisis; patients who aren’t feeling …
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Abstracts in Urgent Care

Abstracts in Urgent Care – October 2020

Ethnic Background Matters in ECG EvaluationLean on Risk Stratification Tools in Chest PainLasting Effects of Headache in ChildrenTrauma and Childhood …
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Abstracts in Urgent Care – October 2020 (PUCC)

Spotlight on Original Research in Pediatric Urgent Care: Excerpts from the 2020 Pediatric Urgent Care Conference (PUCC). Los Angeles, CA …
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Abstracts in Urgent Care – September 2020

Seasoned Eyes and ECGs Comparing ACS Decision Tools Does TMACS Stack Up? Cluing Patients in on Chest Pain Gender Differences …
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Abstracts in Urgent Care – July 2020

Hydroxychloroquine in COVID-19 Herd Immunity for COVID-19 Treating Minor MSK Pain Primary Care Visit Trends in the U.S. POCUS in …
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Abstracts in Urgent Care – June 2020

CPR Guidelines During the COVID-19 Pandemic Characteristics of COVID-19 in the Pediatric Population A Clinical Decision Rule for Predicting True …
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LETTER FROM THE EDITOR-IN-CHIEF

Opportunity is Knocking. Do you hear it?

It is not the strongest species that survive, nor the most intelligent, but the most responsive to change. – Charles …
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Stories Speak Louder Than Statistics

After the vivid video of the wrongful death of George Floyd went viral in late May, millions of people of …
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The Time for Urgent Care Clinicians to Embrace Bedside Ultrasound is Here

Ultrasound captured me from the start. It happened during a night shift on my emergency medicine clerkship at Hurley Hospital …
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This Was Their Finest Hour

1940 was a particularly hopeless year in Great Britain. Having easily conquered France and signed a temporary treaty with the …
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A Small Step for JUCM, a Giant Leap for Urgent Care: JUCM’s latest initiative in publishing original research and leading an academic transformation as Urgent Care “comes of age”

Long before the first flowers of the new year bloom, an even earlier indicator of winter’s end manifests itself: teenagers …
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