Retrospective Study on the Impact of Increased Value-Add Time on Patient Experience in Pediatric Urgent Care Centers

Urgent message: Increase in the proportion of value-add time during an encounter was associated with an increased rate of positive perceptions of timeliness and overall patient experience in pediatric urgent care centers. Aimy Patel, MD; Brian R. Lee, MPH, PhD; Amanda Montalbano, MD, MPH; and Amanda Nedved, MD Citation: Patel A, Lee BR, Montalbano A, Nedved A. Retrospective study on the impact of increased value-add time on patient experience in pediatric urgent care centers. J Urgent Care Med. 2023;17(5):20-27. Key words: Acute care, patient experience, length of stay ABSTRACT Objective: …
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A Comparison of Chief Complaints, Specific Diagnoses, and Demographics of Pediatric Urgent Care Visits Before and During the COVID- 19 Pandemic: A Retrospective Study

Zaharoula A. Viennas, MD; Julie Martin, MAEd, MMS, PA-C; Benjamin Klick, MD; Tammy Speerhas, DNP, FNP-C, RN, CEN, CME; Turaj Vazifedan, DHSc; Danielle Millspaugh, DNP, FNP-C; Jennifer Ferris, MD; Margret Bedle, MD; Lauren Paluch, DMSc, PA-C; and Theresa Guins, MD Urgent message: Research has shown distinct differences in patterns of children presenting to emergency rooms during COVID-related lockdowns. However, data specific to urgent care have been lacking previously. Citation: Viennas ZA, Martin J, Klick B, Speerhas T, Vazifedan T, Millspaugh D, Ferris J, Bedle M, Paluch L, Guins T. A …
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Investigation of Healthcare Disparities in the Treatment of Bacterial Infections: An Assessment of a Single Urgent Care Clinic

Urgent message: While management of infection is often guideline-dependent, studies have revealed disparities in the treatment and management of several infections among clinical sites in the United States. Current literature suggests social determinants of health and other factors may also influence treatment and management of disease states. Derrick Murcia, BS; Ryan Loh, PhD; Omar Samara, BS; Anthony Monzon, MBA; Sterling Lee, BA; Alex Nguyen, BS; and Lindsey E. Fish, MD Citation: Murcia D, Loh R, Samara O, Monzon A, Lee S, Nguyen A, Fish LE. Investigation of healthcare disparities in …
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Antibiotic Duration for SSTIs in Pediatric Urgent Care

Antibiotic Duration for Skin and Soft Tissue Infections in Pediatric Urgent Care

Urgent message: Approximately one quarter of pediatric ambulatory visits result in antibiotic prescriptions, with over one third of those exceeding guideline-recommended durations. Factors that influence urgent care providers toward longer durations have not been studied previously. Megan Hamner, MD; Amanda Nedved, MD; Holly Austin, MD; Donna Wyly, RN, MSN, CPNP-AC, PPCNP-BC; Alaina Burns, PharmD, BCPPS; Brian Lee, PhD, MPH; and Rana E. El Feghaly MD, MSCI Citation: Hamner M, Nedved A, Austin H, Wyly D, Burns A, Lee B, El Feghaly RE. Antibiotic duration for skin and soft tissue infections …
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Antibiotic Prescribing Patterns for Sinusitis in an Urgent Care and Convenience Care Setting: A Quality Improvement Project

Urgent Message: Inappropriate antibiotic prescribing in the outpatient setting has been a longstanding public health challenge. An educational session implemented in a large Midwestern healthcare system group of urgent care and convenience care clinics resulted in a statistically significant reduction in antibiotic prescribing for acute sinusitis and a statistically significant increase in antibiotic guideline adherence. Dr. Amy K. Rasmussen, DNP, FNP-C ABSTRACT Background: Inappropriate antibiotic prescribing in the outpatient setting is a longstanding problem and a public health challenge. Despite clear antibiotic guidelines and educational campaigns, antibiotics continue to be …
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