
“Big Retail” Pivots Are a Retreat from “On Demand” Care
Click Here to download the article PDF Urgent message: Food, drug, and mass retailers continue to explore the healthcare space and seek profitable ways to leverage their massive footprints. As they shift their strategies in favor of primary care, especially for Medicare populations, they are relinquishing control of the transactional health market to urgent care. Alan A. Ayers, MBA, MAcc is President of Experity Consulting and is Senior Editor of The Journal of Urgent Care Medicine. The healthcare sector in America continues to be a crowded place. As retail giants …
Read More
Read More

Urgent Care’s Top 100—by Number of Locations
Click Here to download the article PDF If urgent care had a family tree, it would show an ancestry rich in physicians with a pioneer spirit—individuals who wanted to find a way of practicing medicine that they believed to be more sensible, efficient, and economical while still offering excellent clinical care. Based on the decades that followed, up through today and beyond it’s safe to say the “experiment” has been an unqualified success.This is not a story with a complete beginning, middle, and end, of course. This is a path …
Read More
Read More

The X-Waiver Is No More: What This Means for Urgent Care
Click Here to download the PDF. Urgent message: In December 2022, Congress passed the Mainstreaming Addiction Treatment Act (W-Waiver), which would remove federal patient caps and allow any healthcare provider with a standard DEA controlled-medication license to prescribe buprenorphine. Alan A. Ayers, MBA, MAcc is Senior Editor of The Journal of Urgent Care Medicine and President of Experity Consulting. For over a decade, the question of whether or not to prescribe buprenorphine/naloxone (Suboxone) products in urgent care has resurfaced with regularity. With the announcement of this new legislation, I was asked …
Read More
Read More

Tightening the Belt: Rethinking Costs and Efficiency in Urgent Care
Urgent message: Urgent care operators must be mindful of costs and labor efficiency to navigate the challenges of rising and falling revenue in what’s been a highly seasonal business. Alan A. Ayers, MBA, MAcc, is President of Experity Consulting and is Senior Editor of The Journal of Urgent Care Medicine. For much of 2020 and 2021, the COVID-19 pandemic drove both uncertainty and higher volumes (and thus profits) to urgent care centers. With the 2022-2023 flu season behind us, it’s back to “business as usual” and operators are expressing an …
Read More
Read More

Urgent Care Growth Is Poised to Continue in 2023
Urgent message: Urgent care operators of all sizes are poised for continued growth in 2023. In this post-COVID environment, look to shifting de novo ownership trends, a slowing of health system activity, and independent entrepreneurs regaining their courage as the driving factors. Alan A. Ayers, MBA, MAcc The COVID-19 pandemic is no longer the primary driver of decision-making for urgent care operators. While its impact over the past few years cannot be understated, other factors are now responsible for propelling the industry forward. Operators continue to seek new ways of …
Read More
Read More