PAs and NPs Are Seeing Lots of Patients; Make Sure Everyone’s on the Same Page

PAs and NPs Are Seeing Lots of Patients; Make Sure Everyone’s on the Same Page

Physician assistants and nurse practitioners, known collectively as advanced practice providers (APPs), are doing a great job administering care to patients in urgent care centers and other settings all over the country. With the worsening physician shortage, their contributions are going to become more and more essential as time goes on. So, it’s more important than ever to ensure that all the clinicians in your urgent care operation are working in concert with each other. …

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In Texas, Even the Urgent Care Savings Are Big

In Texas, Even the Urgent Care Savings Are Big

Texas has taken some hard knocks for the proliferation of freestanding emergency rooms there—especially in light of criticism of that industry for surprise billing. It seems too many patients walk into a freestanding ED thinking it’s an urgent care center, only to be socked with emergency room-like charges weeks or months later. The upside (for urgent care, anyway) is that the controversies prompted the Texas Association of Health Plans to do a study of cost …

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Urgent Care Is Getting Good Press for Antibiotic Stewardship Efforts

Urgent Care Is Getting Good Press for Antibiotic Stewardship Efforts

Last year, urgent care was among the fields to be called out for too often prescribing antibiotics when none was warranted. The data were somewhat misleading, given that urgent care is also a setting to which many antibiotic-seeking patients turn. Nonetheless, the industry collectively took stock of itself and vowed to improve; and the fruits of that labor are already evident, and the world is noticing. The Urgent Care Association, for one, created an Antibiotic …

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UCA Webinar: If Your Medical Equipment Isn’t in Tip-Top Order, Neither Is Your Facility

UCA Webinar: If Your Medical Equipment Isn’t in Tip-Top Order, Neither Is Your Facility

All the clinical expertise in the world won’t help you treat patients efficiently and properly if the tools of your trade aren’t in perfect working order. And in order to ensure the medical equipment you’ve invested so much in is up to performing its intended task, you’ve got to be aware of current standards. The Urgent Care Association will offer insights into how you can stay ahead of the need for calibration, preventive maintenance, and …

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CDC: Patients with Lung Damage from E-Cigs Can Deteriorate Quickly; Treat Accordingly

CDC: Patients with Lung Damage from E-Cigs Can Deteriorate Quickly; Treat Accordingly

The Centers for Disease Control and Prevention has issued new, interim guidelines on assessing and treating patients with lung disease that could have been caused by use of e-cigarettes. The guidance emphasizes that close follow-up is needed, in light of cases in which “some patients who initially had mild symptoms experienced a rapid worsening of symptoms within 48 hours.”  The CDC says it will continue to refine its recommendations as new data emerge. As of …

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Know Your Responsibilities to Patients Under the ADA—or Face Bad Press and Fines

Know Your Responsibilities to Patients Under the ADA—or Face Bad Press and Fines

As business operators, we probably think of our obligations under the Americans with Disabilities Act of 1990 (ADA) mostly as they relate to employees. However, a recent case in Connecticut serves as a reminder that patient rights also fall under the ADA umbrella. An operator there is learning the consequences of that oversight as we speak. It all started when parents brought their child, who lives with a developmental disability, to the urgent care center …

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Despite Publicity and More Attention from Providers, STDs Keep Climbing

Despite Publicity and More Attention from Providers, STDs Keep Climbing

Regular readers of JUCM News (or any local or national mainstream news source) know that the incidence of sexually transmitted diseases has been rising for years—to the extent that there were 2.4 million new infections last year alone, according to the Centers for Disease Control and Prevention. Cases of syphilis, gonorrhea, and chlamydia are at all-time highs, and the CDC says it’s concerned about an increase in the number of newborn babies who have syphilis. …

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An Unofficial Case Study: ED Visits (and Costs) Fall When a New Urgent Care Center Opens Up

An Unofficial Case Study: ED Visits (and Costs) Fall When a New Urgent Care Center Opens Up

They weren’t designed as such, but recent events in Dayton, OH are proving to be a small but effective case study on the impact of urgent care. The local government was trying to drive down its healthcare costs, so it opened its own off-site urgent care/occupational medicine clinic for employees and their families. In the 3 years since, they’ve precluded around $1 million in reduced emergency spending alone. It’s gone so well that the Dayton …

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Urgent Care Takes a Run at Appealing to Gig Workers—and There Are a Lot of Them

Urgent Care Takes a Run at Appealing to Gig Workers—and There Are a Lot of Them

A recent post on the Forbes website noted that 64% of gig workers (or contractors, full-time freelancers, independent workers…pick your favorite term) have no paid sick time. Considering that they make up around one-third of the U.S. workforce these days, that’s a lot of people stressed about staying well or getting well quickly if they do get sick. Their economic survival (and physical health, obviously) depends on it. The Urgent Care Association just forged a …

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UCA Webinar: You Can Choose to Be the Employer of Choice for Top Talent

UCA Webinar: You Can Choose to Be the Employer of Choice for Top Talent

As the urgent care industry continues to grow, competition for the staff that will propel your business to new heights gets fiercer. You need to stand out to the candidates you want, just as they have to impress you. And once you hire them, you have to hang on to them; around one-third of employees quit within the first 6 months of employment. This is untrodden territory for many urgent care operators. How exactly do …

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