Evaluation of a Point-of-Care COVID-19 Testing Platform Using Self-Collected Nasal Swabs in an Urgent Care Setting

Urgent message: A validated platform effective in performing rapid point-of-care tests for SARS-CoV-2 would be ideal for use in urgent…
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Evaluation of a Point-of-Care COVID-19 Testing Platform Using Self-Collected Nasal Swabs in an Urgent Care Setting

That’s Not What Happened! How to Deal with Gaslighting in the Workplace

Urgent message: Similar to workplace bullying, sexual harassment, and toxic gossip, gaslighting behaviors result in demoralized workplace cultures, lost business…
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That’s Not What Happened! How to Deal with Gaslighting in the Workplace

Best Practices for LGBTQ-Friendly Care in Urgent Care

Urgent message: LGBTQ individuals are subject to implicit and explicit biases in our society, ranging from antagonistic legislation and microaggressions…
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Best Practices for LGBTQ-Friendly Care in Urgent Care

Cannabis-Associated Myocardial Infarction in a Young Woman Without Other Cardiac Risk Factors

Urgent message: A growing body of evidence suggests increased cardiovascular risk with frequent cannabis use. With cannabis availability and legalization…
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Cannabis-Associated Myocardial Infarction in a Young Woman Without Other Cardiac Risk Factors

A 45-Year-Old Man with Thumb Pain After a Fall

The patient is a 45-year-old man who presents as your first patient of the day, with thumb pain after taking…
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A 45-Year-Old Man with Thumb Pain After a Fall

Urgent Care News

Urgent Care Centers Are Hiring—Now if They Can Get Enough Supplies, They’ll Be in Business

First, the good news: According to the latest UCA/CUCM COVID-19 survey of how urgent care …
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Government May Provide Free COVID-19 Vaccine—but How Many Are Willing to Get It?

Johnson & Johnson just announced that it has begun Phase 3 of its coronavirus vaccine …
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Pregnant Women Pose Special Challenges—and Carry Certain Risks—in the Pandemic

Recently, we told you about new research showing that many children who’ve been infected with …
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Walmart Tries Again to Draw Patients Away from Other Retailers—and from Urgent Care

JUCM readers are well aware that Walmart has failed—multiple times—to establish a foothold as a …
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Be Aware: Patients Will Be Confused as CDC Waffles on How COVID-19 Is Spread

Several times over the past week, the Centers for Disease Control and Prevention has proclaimed …
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Web Exclusive Articles

Best Practices for LGBTQ-Friendly Care in Urgent Care

Urgent message: LGBTQ individuals are subject to implicit and explicit biases in our society, ranging …
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How to Protect Your Urgent Care’s Reputation from Online Trolls and Social Media Terrorists

Alan A. Ayers, MBA, MAcc is Chief Executive Officer of Velocity Urgent Care and is …
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Update: The Civil Rights Act Applies to LGBTQ Employees; What Does This Mean for Urgent Care Centers?

Urgent message: The United States Supreme Court ruled recently that LGBTQ discrimination is prohibited under …
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What Are the Reporting Obligations of Urgent Care Centers for COVID-19 Patients?

Alan A. Ayers, MBA, MAcc is Chief Executive Officer of Velocity Urgent Care and is …
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The Psychology of Why Your Patients Love You or Hate You

Urgent message: Often, it seems that patients and families either love you or hate you …
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Clinical Articles

Evaluation of a Point-of-Care COVID-19 Testing Platform Using Self-Collected Nasal Swabs in an Urgent Care Setting

Urgent message: A validated platform effective in performing rapid point-of-care tests for SARS-CoV-2 would be ideal for use in urgent …
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A 41-Year-Old Woman with Multiple Complaints

Urgent message: The risk in not “doing the math” with a patient’s risk factors is obvious for that patient. However, …
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Urinalysis: A Simple Test with Complicated Interpretation

Urgent message: The urinalysis is a ubiquitous test in urgent care settings, though there is nuance and complexity in its …
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Caring for the Homeless During the COVID-19 Pandemic

Shelter at home. Wash your hands. Use a tissue and properly dispose it. See your primary care if you are …
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Practice Management Articles

That’s Not What Happened! How to Deal with Gaslighting in the Workplace

Urgent message: Similar to workplace bullying, sexual harassment, and toxic gossip, gaslighting behaviors result in demoralized workplace cultures, lost business …
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Is Four Times a Charm for Walmart (or, Could Walmart Be a Threat to Urgent Care)?

Urgent message: It’s important for urgent care to watch and learn from Walmart, which has engaged leading retail and strategic …
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To Appeal to Millennials, You Need a Purpose

Urgent message: A sense of “purpose” is the primary motivator for many employees—even beyond compensation and benefits. That’s why successful …
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Pros and Cons of Urgent Care vs Primary Care Billing for Urgent Care Services

Urgent message: While it makes business sense for the minority of urgent care facilities that do contract with and bill …
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Insights in Images Challenges

A 58-Year-Old Male with a Painful Mass on His Knee

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A 28-Year-Old Male with a Persistent Dry Cough

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A 42-Year-Old Male With An Abnormal ECG

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Chest Pain In A 44-Year-Old Male: Is It Too Early For Emergent Coronary Intervention?

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A 37-Year-Old Male With An ‘Itchy’ Lesions On His Face

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A 24-Year-Old Male with Papules in His Mouth

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CASE REPORTS

Cannabis-Associated Myocardial Infarction in a Young Woman Without Other Cardiac Risk Factors

Urgent message: A growing body of evidence suggests increased cardiovascular risk with frequent cannabis use. With …
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Foraged Mushroom Toxicity Presenting to Urgent Care with Acute Kidney Injury

Urgent message: Though it occurs relatively rarely, mushroom toxicity can result in irreversible organ damage and, …
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A Pregnant Woman with Upper Right Quadrant Pain

Urgent message: The presentation of a pregnant woman to urgent care is often associated with consternation …
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Management of Lisfranc Dislocation in the Urgent Care Center

Urgent message: Lisfranc dislocations are relatively rare, but should be on the urgent care provider’s radar …
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Guttate Psoriasis: An Uncommon Cause of a Rash

Urgent message: While skin-related complaints are not uncommon in the urgent care setting, with psoriasis being …
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HEALTH LAW

Does the OSHA General Duty Clause Encompass Psychological or Emotional Injury?

Urgent message: Despite tort law and emerging workplace policies validating how sexual harassment, workplace bullying, and …
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What are The Legal Remedies to Stop Cyberstalking of Your Urgent Care Center?

Urgent message: Social media provides a platform in which patients, who perceive they’re relatively anonymous, can …
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When Can an Urgent Care Legally ‘Fire’ a Patient?

Urgent message: In light of increasingly frequent reports of urgent care centers “firing” patients for various …
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Prescribing Pharmacists: Cheaper and More Accessible Than Urgent Care?

Urgent message: As states move forward with legislation enabling pharmacists to prescribe, not just dispense, the …
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Staying in Good Stead with OSHA Starts with Maintaining Proper Records

Urgent message: Urgent care operators have a multitiered relationship with the Occupational Health and Safety Administration: …
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CLINICAL CHALLENGES

A 37-Year-Old Male with an ‘Itchy’ Lesion on his Face

The patient is a 37-year-old male who presents with a red, round lesion with a fine, scaly plaque on his …
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Chest Pain in a 44-Year-Old Male: Is It Too Early for Emergent Coronary Intervention?

The patient is a 44-years-old previously healthy male who presents with continuous, typical cardiac chest pain of a few hours’ …
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A 42-Year-Old Male with an Abnormal ECG

The patient is a 42-year-old male who presents after referral from a diagnostic testing site with an abnormal ECG, obtained …
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A 58-Year-Old Male with a Painful Mass on His Knee

The patient is a 58-year-old male who presents with a painful mass at the lower aspect of his right knee …
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A 24-Year-Old Male with Papules in His Mouth

The patient is a 24-year-old male who presents for a pre-employment physical. While undergoing his exam, he mentions being “curious” …
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OCCUPATIONAL MEDICINE

Can Urgent Care Be the Solution to Reduce COVID-19 Spread in High-Risk Environments?

The risks of heading off to work on site during the COVID-19 pandemic vary greatly according to the nature of …
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Not Up to Speed on New Workplace Protections? Then Neither Are Your Occ Med Clients!

Virginia just joined a short list of states that are enacting legislation to help protect workers from exposure to COVID-19 …
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Occupational Medicine Clients Need You Now More Than Ever. Can You Step Up?

The intersection of wellness and the ability to work has never been more precarious than it is today. More and …
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Could Pool Sampling Ease the Burden on Your Occ Med Customers? We May Find Out Soon

One of the vexing issues employers are facing is how to welcome workers back to their jobs without subjecting them …
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If Kids Are Going Back to School, Adults Can Go Back to Work—Can You Help them Do It Safely?

This has been a big week for school districts announcing their plans for the new school year. In some parts …
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Revenue Cycle Management

What’s New for ICD-10 in 2021?

It’s that time of year again. On October 1, 2020, the annual update to ICD-10 codes goes into effective. Just …
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Clearing Up the Confusion in COVID-19 Testing

There are so many options available for coronavirus disease 2019 (COVID-19) testing. How do you know what test is best …
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The Myth of ‘Control’ with In-House Billing

We keep our billing in-house so we can control it. I have been in the revenue cycle management (RCM) business …
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The Impact of Public Health Emergency on Revenue Cycle Management

March and April were challenging months for all of us, and the revenue cycle management arena is no exception. A …
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Contracting and Credentialing: A Complex Obstacle to Navigate

The terms contracting and credentialing are often used interchangeably, but the processes involved in each, while interdependent, are very different …
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DEVELOPING DATA

Left on the Bench at the Start of the Pandemic, Urgent Care Rebounds in a Big Way

If you worked in an urgent care center located anywhere but a major urban hotspot at the outset of the …
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Visits to Primary Care Are Down—While Visits to Urgent Care Are on the Rise

Cost, convenience, and quality are features healthcare consumers cherish. The challenge for healthcare consumers is to find a facility that …
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Urgent Care’s Upward Trend of Rapid Testing Continues for Another Year

Convenience has always been the hallmark of the urgent care experience. A patient who wakes up feeling unwell doesn’t want …
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Whether by Strain or Drain, COVID-19 Is Hitting Urgent Care Hard

Paradoxically, some urgent care centers are struggling due to low patient volumes during the COVID-19 crisis; patients who aren’t feeling …
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Image May not Be Everything, but Imaging Comes Pretty Close

It used to be that the ability to administer x-rays on site was enough to distinguish one urgent care center’s …
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Abstracts in Urgent Care

Abstracts in Urgent Care – September 2020

Seasoned Eyes and ECGs Comparing ACS Decision Tools Does TMACS Stack Up? Cluing Patients in on Chest Pain Gender Differences …
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Abstracts in Urgent Care – July 2020

Hydroxychloroquine in COVID-19 Herd Immunity for COVID-19 Treating Minor MSK Pain Primary Care Visit Trends in the U.S. POCUS in …
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Abstracts in Urgent Care – June 2020

CPR Guidelines During the COVID-19 Pandemic Characteristics of COVID-19 in the Pediatric Population A Clinical Decision Rule for Predicting True …
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Abstracts in Urgent Care May 2020

General Statistics of COVID-19 Clinical Characteristics of COVID-19 Characteristics of Healthcare Workers Infected with COVID-19 A Simple Algorithm for Treatment …
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Abstracts in Urgent Care April 2020

JUCM 0420 Abstracts  COVID-19: The Long View Quarantine Duration in Suspected COVID-19 Bedside Ultrasound Use with COVID-19 Fluoroquinolones and Arrhythmia …
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LETTER FROM THE EDITOR-IN-CHIEF

Stories Speak Louder Than Statistics

After the vivid video of the wrongful death of George Floyd went viral in late May, millions of people of …
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The Time for Urgent Care Clinicians to Embrace Bedside Ultrasound is Here

Ultrasound captured me from the start. It happened during a night shift on my emergency medicine clerkship at Hurley Hospital …
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This Was Their Finest Hour

1940 was a particularly hopeless year in Great Britain. Having easily conquered France and signed a temporary treaty with the …
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A Small Step for JUCM, a Giant Leap for Urgent Care: JUCM’s latest initiative in publishing original research and leading an academic transformation as Urgent Care “comes of age”

Long before the first flowers of the new year bloom, an even earlier indicator of winter’s end manifests itself: teenagers …
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Urgent Care Is the Best Place for Patients with ‘Hypertensive Urgencies’: Why We Should Stop Sending Patients with Asymptomatically High Blood Pressure to the ED

Most public health campaigns, with a few notable exceptions, have been abject failures. One undeniably successful example, however, has been …
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