Management of Burn Blisters in Urgent Care

Urgent message: Though data are limited and approaches to burn blister management remain controversial (eg, leaving blisters intact vs deroofing…
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Management of Burn Blisters in Urgent Care

As COVID Turns Endemic, Investors Remain Bullish on Urgent Care Growth

Urgent message: De novo growth of urgent care continued through the pandemic. As COVID turns endemic, investors remain bullish on…
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As COVID Turns Endemic, Investors Remain Bullish on Urgent Care Growth

Getting the Most Out of Your Urgent Care Google Ads Budget in 2022

Urgent message: As urgent care volume has dropped from pandemic highs, the average cost per click of Google Ads for…
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Getting the Most Out of Your Urgent Care Google Ads Budget in 2022

Brain Abscess in an Immunocompetent Patient: Complex Pathology and Communication

Urgent message: Remain diligent in the evaluation of headache; though often a benign condition, the possibility for severe morbidity and…
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Brain Abscess in an Immunocompetent Patient: Complex Pathology and Communication

A 100-Year-Old Female Presents with Right Foot Pain

Figure 1. Images and case presented by ECG Stampede View the ECG taken and consider the questions below when determining…
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A 100-Year-Old Female Presents with Right Foot Pain

Urgent Care News

Be Aware: Some Urgent Care Workers May Be Getting $25 an Hour Soon

While it’s a bit unclear exactly whom it applies to at this point, Los Angeles …
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Patients May Have Heard Paxlovid Increases Risk for Rebound COVID. Data Suggest Otherwise

One of the knocks against using nirmatrelvir-ritonavir (Paxlovid) to treat patients with SARS-CoV-2 has been …
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Poor Adherence to Follow-Up and Vaccination Schedules? Well-Timed Reminders Work Wonders

For most urgent care visits, the ball is in the patient’s hand. They feel sick …
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A Chicago Urgent Care Center Just Got Hit with a Data Breach. Take Steps to Lower Your Risk

A Chicago urgent care operator is the latest healthcare facility to be the target of …
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HHS Is Taking Monkeypox More Seriously Than Ever. Should You?

Some metropolitan public health officials across the country have complained about poor distribution of tests …
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Web Exclusive Articles

Getting the Most Out of Your Urgent Care Google Ads Budget in 2022

Urgent message: As urgent care volume has dropped from pandemic highs, the average cost per …
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Bullous Pemphigoid Reaction After Second Dose of COVID-19 Vaccine

Urgent message: Throughout the COVID-19 pandemic, unvaccinated people have shown higher rates of morbidity and …
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Are Food/Drug Retailers Hiding their Retail Clinic “Failures?”

Urgent message: Over the past 15 years, the nation’s largest food, drug, and mass retailers …
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A 60-Year-Old Woman with Dark, Painful Plaques on Her Legs

The patient is a 60-year-old woman who presents to urgent care after developing dark areas …
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Case Report: Reoccurring Metatarsophalangeal Joint Pain

Urgent message: Acute or chronic hallux pain is a common complaint in urgent care. Due …
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Clinical Articles

Management of Burn Blisters in Urgent Care

Urgent message: Though data are limited and approaches to burn blister management remain controversial (eg, leaving blisters intact vs deroofing …
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Finger Tourniquet

Essential Tools for Urgent Care—Finger Tourniquet

Urgent message: Use of a finger tourniquet can ensure a bloodless field when performing laceration repair to fingers and toes, …
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Physical Therapy as Nonsurgical Management and Presurgical Management of Most Common Knee Pathologies

Urgent message: Appreciation for the cause of knee pain, along with an understanding of potential nonoperative rehabilitation therapies that could …
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Knee Immobilizations

Knee Immobilization for Acute Knee Injuries: A Review

Urgent message: Immobilization following acute knee injury occurs more commonly than the evidence might dictate in urgent care and other …
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Practice Management Articles

As COVID Turns Endemic, Investors Remain Bullish on Urgent Care Growth

Urgent message: De novo growth of urgent care continued through the pandemic. As COVID turns endemic, investors remain bullish on …
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Why Private Equity and Other ‘Smart Money’ Is Bullish on Brick-and-Mortar Urgent Care

Urgent message: Despite the current seasonal, postpandemic lull in volume, sophisticated investors are focused on the long-term growth prospects of …
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Time to Grow Your Urgent Care

Your Best Investment Is Growing Your Own Business

Urgent message: Many urgent care operators took full advantage of opportunities to serve their communities during the pandemic, accumulating cash …
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Thinking About Buying or Selling an Urgent Care Center?

Urgent message: While market conditions for mergers and acquisitions are currently “hot,” variability in urgent care volume attributable to COVID-19 …
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Insights in Images Challenges

A 12-Year-Old Boy with Knee Pain After a Baseball Game

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An 18-Year-Old with Diffuse Abdominal Pain

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An 87-Year-Old Male with Chest Pain, SOB, and a History of Valvular AFib, Stroke, and Heart Failure

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39-year-old Male with Sharp, Nonradiating Chest Pain

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A 43-Year-Old Woman with a New Ulcer on One Hand

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A 55-Year-Old with a Recent History of Rash

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CASE REPORTS

Brain Abscess in an Immunocompetent Patient: Complex Pathology and Communication

Urgent message: Remain diligent in the evaluation of headache; though often a benign condition, the possibility …
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Bullous Pemphigoid Reaction After Second Dose of COVID-19 Vaccine

Urgent message: Throughout the COVID-19 pandemic, unvaccinated people have shown higher rates of morbidity and mortality …
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How Useful Is Ultrasound in Diagnosing Ovarian Torsion?

Urgent message: Ultrasound can provide essential data in the urgent care evaluation of abdominal pain, aiding …
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A Case of Late-Onset Diabetes

Urgent message: Previously undiagnosed diabetes in elderly patients is too frequently a precursor to the diagnosis …
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A 20-year-Old Female with Chest Pain and SOB

Urgent message: Urgent care providers need to be vigilant for more than acute coronary syndrome, pulmonary …
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HEALTH LAW

Avoiding Defamation Lawsuits in Urgent Care

Urgent message: People are unlikely to trust their healthcare to a provider with a sullied reputation, …
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Can PAs and NPs Unionize in Urgent Care Settings?

Urgent message: Urgent care’s workforce has changed from primarily emergency physicians to physician assistants and nurse …
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What’s the Best Policy for Unlocking an Urgent Care’s Doors when a Provider isn’t Present?

Alan A. Ayers, MBA, MAcc is President of Experity Networks and is Senior Editor, Practice Management …
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Considerations for Urgent Care Operators on Equal Pay Legislation and Enforcement

Urgent message: As we see a shift to an overwhelming female workforce in urgent care, it …
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Who in a Company Can Bind the Company in a Contract?

Urgent message: While legal documents may define who in an urgent care is able to legally …
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CLINICAL CHALLENGES

An 87-Year-Old Male with Chest Pain, SOB, and a History of Valvular AFib, Stroke, and Heart Failure

An 87-year-old male with past medical history of valvular atrial fibrillation, prior stroke, and heart failure presents to urgent care …
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A 43-Year-Old Woman with a New Ulcer on One Hand

A 43-year-old woman presents with 2 weeks of a smooth nodule on her right hand. The patient denies recent travel …
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A 12-Year-Old Boy with Knee Pain After a Baseball Game

The patient is a 12-year-old boy who presents with pain in his left knee. His mother reports that during a …
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39-year-old Male with Sharp, Nonradiating Chest Pain

History: A 39-year-old male with no known past medical history presents to urgent care for evaluation of several hours of …
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A 55-Year-Old with a Recent History of Rash

A 55-year-old female presents to urgent care with a few weeks of a mildly pruritic rash on her trunk and …
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OCCUPATIONAL MEDICINE

Update: The COVID-19 Vaccine Mandate for Many Businesses Is Off—Again

Just when you thought you had clarity on the Occupational Safety and Health Administration’s mandate to vaccinate workers at businesses …
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That Vaccine Mandate for Private Businesses That Was Called Off? It’s on Again—and the Clock Is Ticking

The Occupational Health and Safety Administration’s plan to require employers with 100 or more workers to institute a COVID-19 vaccine …
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Your Occ Med Clients Need Your Support with the New COVID-19 ETS—Immediately

The Occupational Safety and Health Administration just issued an Emergency Temporary Standard intended to protect workers from getting infected with …
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More People Are Trudging Off to Work on Site. Do You Know Who’s at Greatest Risk for COVID-19?

While some employers are content to maintain remote or hybrid work situations for their workers, either because of strong stances …
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As Travel Opens Up, Opportunities to Offer COVID-19 Tests Could Be Lucrative

Urgent care has had it tough during the pandemic, but the travel industry has faced unprecedented challenges as Americans hunkered …
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Revenue Cycle Management

A Half Century of Urgent Care: What Today’s Startups Need to Know

The urgent care industry is in its fifth decade and still growing! The driving forces of affordability and accessibility continue …
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Decreasing Denials and Rejections Through Your Urgent Care Operating Model

A wise person once said, “If a claim is rejected or denied, the energy to get it paid is five …
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Urgent Care Billing: Best Practices Scorecard

When it comes to measuring your financial performance, metrics translate the actions of others into insight. They provide visibility into …
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2021 E/M Guidelines: Your Questions Answered

It’s been 14 months since the new evaluation and management guidelines took effect. Many providers struggled to modify their documentation …
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What Else is New in 2022?

The Protecting Medicare and American Farmers from Sequester Cuts Act was signed into law on December 10, 2021. This law …
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DEVELOPING DATA

Urgent Care—It’s a Millennial’s Market

In terms of services offered, urgent care “should” appeal to patients of all ages. And it does. But to which …
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Spoiler Alert: 2020 Saw a New Trent in Urgent Care Data Claims

Spoiler Alert: 2020 Saw a NewTrend in Urgent Care Data Claims Spoiler Alert: 2020 Saw a NewTrend in Urgent Care …
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Yes, Urgent Care Lost Visits During the Pandemic—but Other Settings Lost Far More

It won’t be news to you that patient visits dropped—precipitously at times—over the course of the COVID-19 pandemic. And there’s …
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Urgent Care Is Evolving, but Its Foundational Attributes Remain

In the article Your Best Investment Is Growing Your Own Business (page 25), Alan A. Ayers, MBA, MAcc makes the …
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In Spite of Turbulence, the Forecast Is Sunny for the Urgent Care Market

No one would argue that the past 2 years have been easy for urgent care. First many operations were shut …
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Abstracts in Urgent Care

Abstracts in Urgent Care – July/August 2022

Colchicine in Acute GoutPOCUS and Necrotizing FasciitisAssessing Patient SatisfactionMisinterpreting Pediatric RadiographsLung Ultrasound and Pediatric PneumoniaDiagnosing Pneumothorax A Review of the …
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Abstracts in Urgent Care – June 2022

Maximizing the Value of Urine Dipstick TestingScreening for Intimate Partner ViolenceAntibiotics for Children with RTIAzithromycin in Pediatric Viral InfectionSelf-Monitoring BP …
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Abstracts in Urgent Care – May 2022

Immobilizing Ankle FracturesTreating Septic Olecranon BursitisEKG Interpretation: Human vs MachinepreHEART Score and Prehospital CareRethinking Otitis Media ManagementBoosters Limit Risk for …
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Abstracts in Urgent Care – April 2022

Pediatric PneumoniaSigns and Symptoms of Cauda Equina SyndromeRemoving ‘Stuck’ RingsCentral vs Peripheral Acute VertigoZinc and Viral RTIs in Adults Nathan …
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Abstracts in Urgent Care – March 2022

When Handlebar Meets AbdomenCorticosteroids and AsthmaAntibiotics in Pediatric PACSurfactant Use in AOMCOVID Pneumonia and Disease ProgressionNeutralizing Antibodies in COVID Pediatric …
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LETTER FROM THE EDITOR-IN-CHIEF

Playing in the Band

I got my first guitar when I was 14. It was an Alvarez acoustic with an electric pick-up, and I …
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Addressing Without Managing: Defusing the Ticking Time Bombs in Urgent Care

In the world of urgent care, it’s assumed that we exist to provide immediate, episodic care for discrete problems. The …
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When Walk-Ins Aren’t Welcome

Patient volume has always been a delicate topic between the clinical staff and administrators of urgent care centers. It’s no …
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An Underrecognized Epidemic: Toxic Positivity in Medicine

Joshua Russell, MD, MSc, FCUCM, FACEP A colleague, Dr. Mitchell we’ll call him, told me about a PA that he …
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Stepping Outside Yourself

Joshua Russell, MD, MSc, FACEP Until recently, I’ve had the rare luxury of working in busy urgent care centers where …
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