• 07 2017 August

    Do You Understand the Three Different Reimbursement Methods for Urgent Care?

    Urgent message: Payment models seem to evolve as quickly as the urgent care markets itself. Keeping up to speed is essential for continued growth in revenue—if not survival. Here, we weigh the relative merits of some of the most common reimbursement models. The way urgent care providers deliver healthcare continues

    ( Read More )

    Urgent message: Payment models seem to evolve as quickly as the urgent care markets itself. Keeping up to speed is essential for continued growth in revenue—if not survival. Here, we weigh the relative merits of some of the most common reimbursement models. The way urgent care providers deliver healthcare continues

    read more →
  • 25 2017 July

    The Innovative Power of Criticism

    The following summary of an article that appeared in the January-February 2016 issue of Harvard Business Review examines how the skillful application of the art of criticism can be more powerful than traditional ideation methods in taking products, services, and business models in new, profitable directions. As technology continues to

    ( Read More )

    The following summary of an article that appeared in the January-February 2016 issue of Harvard Business Review examines how the skillful application of the art of criticism can be more powerful than traditional ideation methods in taking products, services, and business models in new, profitable directions. As technology continues to

    read more →
  • 11 2017 July

    Plague in the House—Could You Identify the Patient?

    Urgent message: While common perceptions are that the plague—the infamous microorganism that claimed the lives of countless millions in ancient times—has been eradicated in modern society, infections still occur, even in the United States. While the odds of encountering a patient infected with the plague are thin, its presentation of

    ( Read More )

    Urgent message: While common perceptions are that the plague—the infamous microorganism that claimed the lives of countless millions in ancient times—has been eradicated in modern society, infections still occur, even in the United States. While the odds of encountering a patient infected with the plague are thin, its presentation of

    read more →
  • 03 2017 July

    The Red-Hot Joint

    Urgent message: Septic arthritis can lead to significant morbidity if not treated in a timely manner. Bacteria within the synovial space can lead to rapid joint destruction and irreversible loss of function. When patients present to the urgent care center with a red, hot, swollen, painful joint, every attempt must

    ( Read More )

    Urgent message: Septic arthritis can lead to significant morbidity if not treated in a timely manner. Bacteria within the synovial space can lead to rapid joint destruction and irreversible loss of function. When patients present to the urgent care center with a red, hot, swollen, painful joint, every attempt must

    read more →
  • 03 2017 July

    An Unexpected Cause of Amenorrhea

    Urgent message: The simplest explanation for a mundane symptom may not always reflect the correct diagnosis. Urgent care providers should consider all the possibilities in order to reach the correct conclusion as early as possible, or risk missing a more serious underlying diagnosis. Introduction Sometimes a simple complaint results in

    ( Read More )

    Urgent message: The simplest explanation for a mundane symptom may not always reflect the correct diagnosis. Urgent care providers should consider all the possibilities in order to reach the correct conclusion as early as possible, or risk missing a more serious underlying diagnosis. Introduction Sometimes a simple complaint results in

    read more →
  • 03 2017 July

    Calculating the Value of a Like: The Muddled ROI of Facebook Advertising

    Urgent message: Ideally, paid advertising should show a return on investment based on the revenue it generates. However, revenue-based metrics are difficult to prove using social media, in which “likes” are more valuable in identifying fully engaged patients than generating direct sales. When it comes to social media marketing channels,

    ( Read More )

    Urgent message: Ideally, paid advertising should show a return on investment based on the revenue it generates. However, revenue-based metrics are difficult to prove using social media, in which “likes” are more valuable in identifying fully engaged patients than generating direct sales. When it comes to social media marketing channels,

    read more →
  • 26 2017 June

    Strategies for Managing Employee Burnout

    Urgent message: Statistics indicate there is an epidemic of mental, physical, and emotional burnout of employees in the United States, painting a troubling picture that urgent care operators must proactively manage in order to assure continued patient satisfaction. Many of us have been there: getting out of bed in the

    ( Read More )

    Urgent message: Statistics indicate there is an epidemic of mental, physical, and emotional burnout of employees in the United States, painting a troubling picture that urgent care operators must proactively manage in order to assure continued patient satisfaction. Many of us have been there: getting out of bed in the

    read more →
  • 12 2017 June

    Dispelling Physician Myths About the Patient Experience

    Urgent Message: As “influencers in chief” charged with assuring the types of patient experiences that create patient loyalty and word-of-mouth, urgent care providers must understand the relationship between patient experience metrics, financial and clinical outcomes, care team coordination, and time spent with the patient. As value-based reimbursement becomes more prevalent

    ( Read More )

    Urgent Message: As “influencers in chief” charged with assuring the types of patient experiences that create patient loyalty and word-of-mouth, urgent care providers must understand the relationship between patient experience metrics, financial and clinical outcomes, care team coordination, and time spent with the patient. As value-based reimbursement becomes more prevalent

    read more →

Images Challenge

A 51-Year-Old Man with Wrist Pain After a Fall

A 51-year-old male presents to urgent care with wrist pain after stumbling while walking his dog. He recalls landing on his outstretched arm. On exam,

August 16, 2017

Web Exclusive

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Do You Understand the Three Different Reimbursement Methods for Urgent Care?

Urgent message: Payment models seem to evolve as quickly as the urgent care markets itself. Keeping up to speed is essential for continued growth in

August 7, 2017
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Issues

July 2017

June 30, 2017
June 2017
June 2, 2017
May 2017
May 2, 2017
April 2017
March 28, 2017
March 2017
March 3, 2017

Clinical

The Red-Hot Joint

Urgent message: Septic arthritis can lead to significant morbidity if not treated in a timely manner. Bacteria within the synovial space can lead to rapid joint destruction and irreversible loss of function. When patients present to the urgent care center with a red, hot, swollen, painful joint, every attempt must

July 3, 2017

Practice Management

Calculating the Value of a Like: The Muddled ROI of Facebook Advertising

Urgent message: Ideally, paid advertising should show a return on investment based on the revenue it generates. However, revenue-based metrics are difficult to prove using social media, in which “likes” are more valuable in identifying fully engaged patients than generating direct sales. When it comes to social media marketing channels,

July 3, 2017

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