• 22 2017 May

    Should Your Urgent Care Center Offer HIV Testing?

    Urgent Message: To enable early detection and treatment to help curb future transmissions, CDC guidelines recommend HIV testing be available for patients in all healthcare settings, including urgent care centers. HIV testing can be a practical, profitable, public health service for urgent care centers. Many patients, especially millennials, rely on

    ( Read More )

    Urgent Message: To enable early detection and treatment to help curb future transmissions, CDC guidelines recommend HIV testing be available for patients in all healthcare settings, including urgent care centers. HIV testing can be a practical, profitable, public health service for urgent care centers. Many patients, especially millennials, rely on

    read more →
  • 08 2017 May

    Better Safe than Sorry: The Six Rs of Safe Injections

    Urgent Message: While giving injections in urgent care may seem like a rote task, the significant safety risks of errors require that providers and staff pay special attention to the “Six Rs” when giving each and every injection. Unlike other service industries, when you ask people why they go into

    ( Read More )

    Urgent Message: While giving injections in urgent care may seem like a rote task, the significant safety risks of errors require that providers and staff pay special attention to the “Six Rs” when giving each and every injection. Unlike other service industries, when you ask people why they go into

    read more →
  • 01 2017 May

    A Multimodal Intervention to Reduce Antibiotic Use for Common Upper Respiratory Infections in the Urgent Care Setting

    Urgent message: Upper respiratory infections (URIs) are the most common presenting complaint in urgent care. Regardless of etiology or provider specialty, antibiotics are prescribed 60% of the time for the treatment of URIs, contributing to drug-resistant respiratory organisms. Employing a multimodal intervention, the authors we were able to appreciate a

    ( Read More )

    Urgent message: Upper respiratory infections (URIs) are the most common presenting complaint in urgent care. Regardless of etiology or provider specialty, antibiotics are prescribed 60% of the time for the treatment of URIs, contributing to drug-resistant respiratory organisms. Employing a multimodal intervention, the authors we were able to appreciate a

    read more →
  • 01 2017 May

    How to Hire Your Next Urgent Care Manager

     Urgent message: Urgent care centers need engaged and effective operations leadership, which entails clearly defining managerial roles, individual skillsets and personality characteristics and also having a process for attracting, interviewing, and qualifying managerial candidates. Jim Clifton, the highly respected CEO of global performance and research leader Gallup, has often stated

    ( Read More )

     Urgent message: Urgent care centers need engaged and effective operations leadership, which entails clearly defining managerial roles, individual skillsets and personality characteristics and also having a process for attracting, interviewing, and qualifying managerial candidates. Jim Clifton, the highly respected CEO of global performance and research leader Gallup, has often stated

    read more →
  • 24 2017 April

    Can Your Employees Really Speak Freely?

    The following is a summary of an article originally published in the Harvard Business Review. It explores how, in many organizations, leaders who attempt to elicit honest employee feedback often fail in their attempts to create meaningful dialogue. Urgent care providers must realize they have an important stake in this

    ( Read More )

    The following is a summary of an article originally published in the Harvard Business Review. It explores how, in many organizations, leaders who attempt to elicit honest employee feedback often fail in their attempts to create meaningful dialogue. Urgent care providers must realize they have an important stake in this

    read more →
  • 10 2017 April

    Competitive Edge: The Importance of Taking Accurate Vitals

    Urgent message: Recording thorough and accurate vital signs supports the urgent care physician in asking the right questions of the patient’s history of present illness, guides the physician in the physical exam, and thus is essential in reaching an accurate diagnosis and devising an effective treatment plan. Imagine you are

    ( Read More )

    Urgent message: Recording thorough and accurate vital signs supports the urgent care physician in asking the right questions of the patient’s history of present illness, guides the physician in the physical exam, and thus is essential in reaching an accurate diagnosis and devising an effective treatment plan. Imagine you are

    read more →
  • 27 2017 March

    The Top 10 Mistakes Hospitals Make in the Urgent Care Business

    Introduction It should not be surprising that when hospital executives and personnel sit down to discuss issues and problems around population health, accountable care organization (ACO) integration, network development, cost containment, new product lines, hospital readmission rates, care coordination, and related topics they often arrive at hospital-centric and hospital-based solutions

    ( Read More )

    Introduction It should not be surprising that when hospital executives and personnel sit down to discuss issues and problems around population health, accountable care organization (ACO) integration, network development, cost containment, new product lines, hospital readmission rates, care coordination, and related topics they often arrive at hospital-centric and hospital-based solutions

    read more →
  • 27 2017 March

    Acute Compartment Syndrome—An Urgent Care Review

    Urgent message: Acute compartment syndrome (ACS) is an important high-risk diagnosis to exclude when evaluating peripheral extremity injury. Providers must maintain a high clinical index of suspicion with careful attention to the history and mechanics of injury in an urgent care setting to preclude the devastating, rapidly developing sequela of

    ( Read More )

    Urgent message: Acute compartment syndrome (ACS) is an important high-risk diagnosis to exclude when evaluating peripheral extremity injury. Providers must maintain a high clinical index of suspicion with careful attention to the history and mechanics of injury in an urgent care setting to preclude the devastating, rapidly developing sequela of

    read more →

Images Challenge

A Female with Coccyx Pain

A 48-year-old woman presents with lower sacral and coccyx pain one day after a fall in which she says she simply “missed” the edge of

May 16, 2017

Web Exclusive

HIV

Should Your Urgent Care Center Offer HIV Testing?

Urgent Message: To enable early detection and treatment to help curb future transmissions, CDC guidelines recommend HIV testing be available for patients in all healthcare

May 22, 2017
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May 2017

May 2, 2017
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January 9, 2017

Clinical

A Multimodal Intervention to Reduce Antibiotic Use for Common Upper Respiratory Infections in the Urgent Care Setting

Urgent message: Upper respiratory infections (URIs) are the most common presenting complaint in urgent care. Regardless of etiology or provider specialty, antibiotics are prescribed 60% of the time for the treatment of URIs, contributing to drug-resistant respiratory organisms. Employing a multimodal intervention, the authors we were able to appreciate a

May 1, 2017

Practice Management

How to Hire Your Next Urgent Care Manager

 Urgent message: Urgent care centers need engaged and effective operations leadership, which entails clearly defining managerial roles, individual skillsets and personality characteristics and also having a process for attracting, interviewing, and qualifying managerial candidates. Jim Clifton, the highly respected CEO of global performance and research leader Gallup, has often stated

May 1, 2017

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