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URGENT MESSAGE: Patient expectations have changed with the evolving healthcare landscape. Urgent care operators need to keep pace in adapting their own approaches in order to collect the highest possible percentage of payments—and to survive. Randy Blue, MEd, CRCR is an Executive Director with HealthiPASS. He has over 25 yearsread more →
URGENT MESSAGE: Every patient needs vaccinations at one point or another. Yet, some urgent care operators shy away from immunization campaigns for fear that they’re financially risky or are simply too much of a hassle. However, risk can be greatly diminished—or even eliminated—with proper planning, basic understanding of storage requirements,read more →
A 37-year-old woman without a significant past medical history presents after 3 days of a cough that produces yellow sputum with some streaks of blood. She has not checked her temperature but says she has “felt warm” and has some chills. She does have associated shortness of breath, butread more →
URGENT MESSAGE: Laceration repairs and abscess drainage are two of the most commonly performed procedures in urgent care. Correct coding entails understanding what components are bundled with the surgical procedure, documentation of the diagnosis, location and size of the laceration or abscess, and the surgical technique utilized. Sarah Todt, RN,read more →
A 38-year-old man presents to an urgent care center after falling from a ladder the same morning. He has pain in his right foot at the midaspect that is worse with movement through the range of motion. There is minimal associated numbness. There is no ankle pain, knee pain, fever,read more →
URGENT MESSAGE: Public attitudes on the use of marijuana have undergone a sea change over the last two decades, with laws regarding the use of marijuana for medical purposes and in limited cases the recreational use of the drug becoming more liberal. Legalized cannibis presents unique challenges that could impactread more →
Urgent message: Nonhealing wounds not only are prevalent but also are complex in terms of wound management and treating the accompanying comorbid disease. By both recognizing the diagnosis and understanding how to treat these wounds, urgent care providers have the opportunity to differentiate life-threatening illness from lifeinhibiting disease and improve outcomes for patients. An estimatedread more →
A 56-year-old woman with a past medical history of hypertension presents to an urgent care center 1 hour after she injured her ankle while stepping
URGENT MESSAGE: A seismic shift away from traditional marketing toward digital media and popular consumer social media platforms such as Facebook, LinkedIn, and YouTube has
Urgent message: Abdominopelvic pain is one of the most complex issues encountered in the urgent care settings. Clinicians must make evaluations and decisions rapidly, and it is imperative that they make the appropriate diagnosis to prevent negative outcomes. How this article helps you: assists you in detecting potentially life-threatening problems.
Urgent message: As urgent care operators look for ways to speed patient flow and raise visit revenue, medical scribes may be a solution for increasing provider efficiency and improving documentation accuracy. How this article helps you: provides information useful in deciding whether your center would benefit from hiring scribes. Introduction