Practice Management
The dog days of summer are all the more brutal for the seasonal workers lugging tourists’ bags, sitting in the sun at the top of the water slide, and keeping the greens green on the golf course. Many of them may even be away from home and staying in employee housing. Where will they turn when they need immediate care? Your urgent care center would be a great place to start—provided you’ve laid the groundwork …
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Urgent care centers might be wise to follow the lead of the many nonhealthcare businesses that have recognized the value of ensuring that lesbian, gay, bi, trans, questioning (LGBTQ) consumers are welcomed and treated appropriately. Many have invested heavily in marketing and advertising that gets that message across, in fact. Aside from the ethics of ensuring that all patients are treated with dignity, respect, and the appropriate care, a survey by Community Marketing shows that …
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The University of Colorado Cancer Center in Aurora, CO has quantified just how much urgent care can contribute to the overall health of patients with cancer—and it’s considerable. The Clinical Assessment and Rapid Evaluation (CARE) Clinic within the cancer center helped keep 21% of cancer patients out of the emergency room, generating over $176,000 in revenue over a period of 7 months. There’s no telling how many potentially serious complications were prevented by saving immunocompromised …
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We all know emergency room waiting areas are choked with patients who could be treated just as well—and in less time for less money—in an urgent care center. That makes it all the more difficult for patients who really need to be there to be seen in a reasonable amount of time. Now Thomas Health System in Charleston, WV, thinks it has found a way to make people think twice about heading to the ED …
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Centers for Medicare & Medicaid Services has broadened the definition of “small providers” as it applies to the Medicare Access and CHIP Reauthorization Act of 2015, to the extent that physician practices with less than $90,000 in Medicare revenue or fewer than 200 unique Medicare patients per year would be exempt from having to comply with MACRA. Between this new standard and the one proposed for next year, the move will exclude roughly 834,000 more …
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The Affordable Care Act—also known as the ACA, or “Obamacare”—famously drove many insurers out of state exchanges due to the difficulty they had in turning a profit through their participation. President Trump says the plan he’d like to see in place would be both superior and less expensive than his predecessor’s. Humana isn’t planning on sticking around to find out, however, and has announced it will not be participating in any individual insurance market after …
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Urgent message: Statistics indicate there is an epidemic of mental, physical, and emotional burnout of employees in the United States, painting a troubling picture that urgent care operators must proactively manage in order to assure continued patient satisfaction. Many of us have been there: getting out of bed in the morning feels like a monumental task. The thought of another work day evokes an exasperated sigh. Previously productive shifts give way to distracted clock-watching. Patience …
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The weather is warm, schools are getting out, and people are venturing off into the wild for outdoor adventure—and to face the perils of tick-infested woods and fields. Visits to urgent care sparked by fear of tick-borne illnesses are sure to follow. In addition to well-known (though still relatively uncommon) diagnoses like Lyme disease and Rocky Mountain spotted fever, the newly identified Human Powassan (POW) virus can be deadly in some cases. Its symptoms are …
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It’s tough out there for retailers—which means it’s at least as tough for the building managers and owners that do business with them. While urgent care centers used to be considered a “bad fit” (along with all medical facilities), they’re now becoming the darlings of retail space developers. National UC Realty puts the number of active urgent care locations at 9,600 and climbing, making the industry a presence that cannot be ignored on the real …
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Infectious disease is not an area one would expect urgent care to play an important role, typically. If a patient in a rural county needed to “see” an ID at an urban teaching hospital, though, a virtual visit facilitated by the local urgent care center might be the patient’s best shot at getting the care they need in a timely manner. That kind of value has been demonstrated in a new study of infectious disease …
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