Telehealth

Shoppers at H-E-B grocery stores were presented with a whole new product recently: telehealth “visits” with offsite healthcare providers. The chain is partnering with Reliant Immune Diagnostics, which has placed their MDBox telehealth platform in select H-E-B locations. For a charge of up to $50, shoppers can answer a few questions about their symptoms on MDBox before being connected to an off-site provider. That provider then makes whatever diagnosis they think is appropriate—and “writes” a …

It’s hard on everyone—teachers, parents, and certainly children—when a student feels ill in the middle of the school day. And if the school nurse thinks the patient needs more care than she provide, Mom or Dad has to leave work and get their offspring in to see the pediatrician ASAP. Children in the Salamanca City Central School District in New York don’t even need to leave the campus to be seen by a physician or …

One of the business arguments against telehealth is that no one has demonstrated it has strong revenue-building capabilities, to date. That’s still the case, but Intermountain Healthcare has quantified that cost savings can be realized with virtual medicine rooted in urgent care. As detailed in an article recently published on HealthLeaders, the average total cost of virtual care for a specified selection of presentations was $429, compared with $661 for on-site visits. (Compare both with …

It’s undeniable that telemedicine is one of the most widely discussed, evolving topics in medicine today. What is less clear is how it is likely to affect the general public’s approach to healthcare and actual clinical outcomes, and what impact it will have on office-based settings (including urgent care). An article just published in The American Journal of Managed Care (AJMC) confirms that the ability to dial in for a medical encounter is resonating with …

The newly released results of a consumer survey on telemedicine indicates a majority of Americans are open to using telemedicine when needed. Granted, the research was conducted by American Well, a telemedicine company with a heavily vested interest in seeing the concept take off; nonetheless, it echoes a growing trend among some urgent care operators like Righttime Medical Care. According to the American Well data, 66% of respondents are willing to use telehealth. Among those, …

Depending on who you ask, telemedicine is either the next step forward in the evolution of patient care—and one that will foster revenue growth in the process—or gimmicky technology that will drive unnecessary prescriptions and end up diluting in-person visits. JUCM News readers have read valid rationale from both perspectives. Either way, though, it’s a growing phenomenon that urgent care patients are noticing, and getting curious about. Some telemedicine calls are handled by call centers. …

The Federal Communications Commission is considering a $100 million pilot program to expand the use of telemedicine for low-income Americans in rural areas. Your belief that it’s either an investment in the future of healthcare or yet another boondoggle likely rests on your opinion about telemedicine itself. If you read the point-counterpoint discussion on the subject in the June issue of JUCM, you know there are strong arguments on both sides of the question. Either …