Competitive Edge

The community in which your urgent care business operates is probably full of residents who drive past your front door many times a week. Maybe they’ve never noticed, or have been visiting your competitor down the road when they have same-day needs to see a healthcare provider. It’s just as likely that some members of that same community are struggling to make ends meet or to put food on the table—literally. Thanksgiving and the approaching …

After 2 years of restrictions and worries due to the COVID-19 pandemic, communities are gearing up for a relatively normal and less-stressed Halloween. The build-up could be an ideal opportunity for urgent care centers to demonstrate their eagerness to support families and local business communities. For one, Castleview Urgent Care in Price, UT is going to offer up its parking lot as the site of a community Trunk or Treat featuring “decorated cars, lots of …

Schools have nurses to ensure there’s a competent healthcare professional nearby for emergencies, but also as a resource for kids with diabetes, allergies, and the scrapes and bruises that invariably pop up from time to time. That may not necessarily be the case for summer camps, though. Recognizing this, Northwell Health-GoHealth Urgent Care has teamed up with summer camps in New York and Connecticut this year. According to an article published by Long Island Business …

Residents in your area probably have multiple choices when they need to visit an urgent care center. And even if your advertising and marketing efforts get your facility on their radar, is that enough to distinguish you from the competitor two blocks over? Probably not. But what could differentiate your business from others is demonstrating that yours is a business that supports the community. One urgent care operator in Texas is doing just that by …

Patients with special needs may offer particular challenges for urgent care providers and front desk staff. Communication, for example, can be difficult when working with individuals on the autism spectrum. Recognizing this, Heavens Urgent Care in Apache Junction, AZ has ensured that every staff member be trained to “better identify, communicate, and treat patients who may be autistic and need adjustments to their clinical experience or treatment,” according to an article published by the Apache …

New Year’s resolutions to lose weight may be even more prevalent in 2022 than in years past, thanks to nearly 2 years of people feeling inhibited (or even banned) from hitting the gym during the pandemic. At the same time, many urgent care operators are still fighting to recover from hardships they suffered in the COVID-19 era. On the surface, it could seem like a great time to take a flyer on offering weight-loss services. …

This summer may have kids heading back outside with greater enthusiasm than ever before. With that energy comes risk, however. West Texas Urgent Care is well aware of this—and the fact that Texas Medical Association data show nearly 85% of head injuries are the result of bicycle crashes—and has already launched a safety event for local cyclists. Visitors were invited to take part in a bicycle safety course that reminded them of the rules of …

It’s not unusual for patients experiencing an allergy attack to seek relief at an urgent care center. On the other hand, it is somewhat unusual for an urgent care operator to promote their services with an emphasis on allergy care. The facts are, though, that respiratory complaints drive a large proportion of urgent care visits, and that seasonal allergies are the biggest non-influenza cause. WellNow Urgent Care seems to think it’s time to leverage these …

People have been shut out of so many activities for so long that they may not be aware of how prepared (or unprepared) they are for minor emergencies. Fortunately, viewers of WFMY in Greensboro, NC had the chance to be reminded of items that are essential for a summer first aid kit by Philip Lamptey, MD, medical director of Cone Health’s Urgent Care Division recently. Dr. Lamptey appeared live on one of the station’s news …

The COVID-19 pandemic has put a strain on volunteer organizations just as it has businesses, school systems, and healthcare organizations. Not only have usually committed volunteers been forced to stay home instead of donating their time and efforts for the good of others, but in the economic downturn fundraising has been at its lowest point in years, across the board. So, now that we’re in the early stages of a comeback, it’s heartening to see …