In October, we offered a glimpse at the operating hours of pediatric urgent care centers around the country. We also promised to share more on that growing segment of the urgent care marketplace—and this month we’re following through on that. The data below are drawn from a sample of 35 U.S. pediatric urgent care centers, and are part of a larger pool that we expect to be the subject of an expansive article in a …
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Urgent Care 2.0: Health Systems Taking the Retail Approach to the Next Level
Urgent message: Spurred by disruptive market entrants and burgeoning consumerism, health systems are increasingly adopting retail principles to better meet consumers’ shifting expectations. Thus, urgent care stakeholders, either as standalone operators or partners with a hospital/health system, must further expand upon their retail offerings in order to fend off increased competition. Alan A. Ayers, MBA, MAcc is Vice President of Strategic Initiatives for Practice Velocity, LLC and is Practice Management Editor of The Journal of …
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If the Patient Can’t Go to Urgent Care, Urgent Care Goes to the Patient
Another urgent care entrepreneur is taking her show on the road, this time in and around Colorado Springs. The brainchild of nurse practitioner Eileen Flavin, Anywhere Urgent Care is a house calls-only urgent care that boasts it offers 90% of the “essential” urgent care services available in clinic locations (leaving out x-rays and ultrasound, but including basic labs, simple suturing, and treatment for an array of complaints) as well as the off-hours convenience that’s become …
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New Data Track Pediatric Use of Urgent Care
A new report published in the Journal of Pediatrics reveals traits common to pediatric Medicaid patients who visit urgent care centers. Roughly 8% of the 2.7 million children under age 19 in the 2013 Marketscan Medicaid database had at least one urgent care visit. More common attributes among those included age 1-2 years and presence of a complex chronic condition. “High” urgent care utilization was associated with five or more primary care visits for acute …
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The Holiday Rush Isn’t Over for Urgent Care
The retail frenzy may subside once Christmas Day is past, but spikes in holiday traffic continue for immediate care providers. Emergency rooms and urgent care centers see their busiest days of the year during the end-of-year holidays, traditionally. Whether it’s food poisoning or carving injuries that present the day after Thanksgiving, broken bones sustained while hanging Christmas lights, or various injuries associated with over-celebrating the New Year, EDs around the country report their visits increase …
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Overdoses: Fastest-Growing Cause of Workplace Deaths—What Are You Going to Do About It?
More than 5,000 people die in workplaces every year in the United States, most often from violence, exposure to toxic chemicals, or traffic accidents. Drug overdose is catching up, though, as the fastest-growing cause of death on the job, according to a new report from the U.S. Bureau of Labor Statistics. The number of fatal overdoses from illicit drug or alcohol use in the workplace jumped 32% from 2015 to 2016. While the grand total of 217 …
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Update: CDC Stresses Antiviral Treatment for Flu Patients as Cases Pile Up
As Alabama, Arkansas, Delaware, and New York and other states report higher incidence of flu compared with previous years, the Centers for Disease Control and Prevention reveals that A(H3N2) viruses are predominating this season, and has issued a summary of antiviral drug treatment recommendations. According to the agency, previous seasons in which A(H3N2) viruses were predominant were associated with more hospitalizations and deaths among older adults and young children vs other age groups. Vaccine effectiveness …
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UCA Webinar: Don’t Just Fix Problems—Build a Culture!
Putting out fires may be necessary from time to time, but it’s no way to build a lasting presence in the urgent care marketplace. Focus all your attention on the day-to-day problems and you’ll find that your business is blowing in the wind like so many autumn leaves. Learn how to start breaking the cycle of jumping from one problem to the next in the first live webinar the Urgent Care Association will offer in …
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Invest Personally and Professionally in Your Organization
Urgent message: The difference between being a “business owner” and “just an employee” is the personal degree of investment one has in his or her organization. Alan A. Ayers, MBA, MAcc is Chief Executive Officer of Velocity Urgent Care and is Practice Management Editor of The Journal of Urgent Care Medicine. What differentiates an “outstanding” from a “mediocre” employee? While factors like dependability, attention to detail, and pleasant demeanor might be the first come to …
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Urgent Care Centers Greet the Holidays on a Charitable Note
Davam Urgent Care in Montgomery County, TX and New England Urgent Care in the Hartford, CT area are among the operators extending themselves on behalf of those in need this holiday season. Davam is donating $500 it took in administering flu shots in the month of November to help Magnolia Independent School District continue recovery from Hurricane Harvey. New England Urgent Care is running its first-ever holiday toy and coat drive. All four locations are …
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