An Unofficial Case Study: ED Visits (and Costs) Fall When a New Urgent Care Center Opens Up

An Unofficial Case Study: ED Visits (and Costs) Fall When a New Urgent Care Center Opens Up

They weren’t designed as such, but recent events in Dayton, OH are proving to be a small but effective case study on the impact of urgent care. The local government was trying to drive down its healthcare costs, so it opened its own off-site urgent care/occupational medicine clinic for employees and their families. In the 3 years since, they’ve precluded around $1 million in reduced emergency spending alone. It’s gone so well that the Dayton …

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Why Airport Urgent Care Failed to Take Off in Dallas and Las Vegas

Why Airport Urgent Care Failed to Take Off in Dallas and Las Vegas

Two years ago this month, we reported on the opening of an urgent care facility within the confines of D/FW International Airport in Dallas/Fort Worth, TX. The thinking at the time was that the combination of roughly 65,000 people working on site and around 100 times that number—65 million people—passing through the airport yearly made for a substantial customer base. Another operation followed suit, at McCarran International Airport in Las Vegas. However viable as the …

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Ignore Potential Competitors from the Big Box Sector at Your Peril

Ignore Potential Competitors from the Big Box Sector at Your Peril

Urgent care operators have gotten more competitive with each other in recent years, working tirelessly to distinguish themselves and investing in new technologies to ensure the overall patient experience continues to exceed expectations. They’ve also had to make it clear to patients that urgent care offers a wider range of services than retail drugstores as those companies have tried to get a piece of the walk-in care action. There’s another setting that’s gone somewhat under …

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New Data Reveal Why Patients Keep (and Will Continue) Flocking to Urgent Care

New Data Reveal Why Patients Keep (and Will Continue) Flocking to Urgent Care

High costs are forcing consumers to think long and hard about where they want to go when the need to see a healthcare provider, according to data newly released by Loyale Healthcare—which dovetails with the growing availability (and popularity) of urgent care. The authors of the report note that urgent care centers “represent an increasingly popular low-cost alternative to hospital emergency departments.” Further, their utility has been amplified by “the Millennial generation’s preferences for convenience …

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Walgreens Keeps Wading Deeper into the Primary and Urgent Care Pools

Walgreens Keeps Wading Deeper into the Primary and Urgent Care Pools

Walgreens appears to be working harder to transition from a retail health provider to one that offers actual urgent care/primary care services, if its most recent moves are any indication. The company revealed it’s going to work with Humana to open two primary care centers for Medicare patients in existing Kansas City-area stores by the end of this year—doubling the number of locations participating in a pilot program that began in 2018. Each will have …

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ED Traffic Slows When Cancer Patients Choose Urgent Care for Immediate Concerns

ED Traffic Slows When Cancer Patients Choose Urgent Care for Immediate Concerns

When someone with cancer experiences unexplained pain, nausea, or any number of symptoms that could be alarming given their condition, their first reaction may be to call their oncologist. The problem is, they’re often not available spontaneously. The next logical option, historically, has been the emergency room. We all know that sitting in a crowded waiting room full of sick people for hours is definitely not what the doctor would have ordered, though. As you’ve …

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Want to Know Why Patients Choose (or Don’t Choose) Urgent Care? Read This

Want to Know Why Patients Choose (or Don’t Choose) Urgent Care? Read This

The key attributes that have allowed urgent care to flourish are its ability to provide clinically excellent care in a way that is less time-consuming and lower cost than the emergency room, and more readily accessible than traditional office-based practices. That’s what we have to offer. The question is, how well does that match up with the rationale patients use when selecting their site of care? Pretty well, it turns out, if a new study …

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Fueled by Private Equity, a Louisiana Urgent Care Company Triples in Size

Fueled by Private Equity, a Louisiana Urgent Care Company Triples in Size

Today, SouthStar Urgent Care has 11 clinics in relatively small markets in Louisiana. By year’s end, they expect to have 19; come 2020, they’re adding another 18, tripling their location count in the space of a few months. SouthStar’s new president and chief operating officer says the sudden, dramatic growth is a sign of the company’s commitment to Louisiana and its passion for supporting communities. While that may be, urgent care watchers also recognize it …

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In Alabama, a Sign of Progress the Urgent Care Market Can Be Proud of

In Alabama, a Sign of Progress the Urgent Care Market Can Be Proud of

Publications as diverse as Black Enterprise magazine and The Birmingham Times in Alabama have picked up on a real urgent care success story—one that should resonate with the entire healthcare industry and the country as a whole. In the seat of some of the civil rights movements’ most contentious (and violent) moments, a young, female, African-American urgent care professional has co-founded a pediatric urgent care center. Tiffany Alexander, 27, also serves as the operations manager …

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HCA Keeps Growth Going by Buying 24 MedSpring Urgent Care Centers

HCA Keeps Growth Going by Buying 24 MedSpring Urgent Care Centers

HCA Healthcare continues to expand its footprint by acquiring existing locations from other companies—this time filling its basket with 24 MedSpring urgent care centers previously owned by Fresenius Medical Care. The locations are in markets where HCA already has urgent care facilities, so the latest move should allow HCA to offer services to more patients more conveniently, rather than stretching to cover a broader geographic area. HCA’s network of urgent care centers will now include …

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