Free Webinar: COVID-19 Vaccines Are on the Way. Are You Prepared for What Comes Next?

Free Webinar: COVID-19 Vaccines Are on the Way. Are You Prepared for What Comes Next?

Opinions on exactly when it will happen vary considerably, but all informed parties agree that at least one safe, effective vaccine against COVID-19 will be available in the coming months. The question is…what then? The College of Urgent Care Medicine is working with the Centers for Disease Control and Prevention to make sure urgent care operators have a chance to be up to date on plans to facilitate widespread vaccination, as will be detailed in …

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UCA Webinar: Disregard Your Duty to Report and You Put Your Patients and Your Reputation at Risk

UCA Webinar: Disregard Your Duty to Report and You Put Your Patients and Your Reputation at Risk

An urgent care provider’s professional, ethical, and legal obligation to the patient doesn’t stop at providing competent care. There are some circumstances in which you have a duty to report suspicious circumstances that have little, if anything, to do with the patient’s presenting complaint. If you’re a bit hazy about where that responsibility begins and ends, you could be on shaky ground if you miss the opportunity to step in. The Urgent Care Association will …

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UCA Webinar: If Your Urgent Care Center Doesn’t ‘Do Digital,’ You Don’t Compete

UCA Webinar: If Your Urgent Care Center Doesn’t ‘Do Digital,’ You Don’t Compete

Friction is something to be avoided, typically, whether it’s in coworker relationships, marriage, or even your car’s engine. The same holds true when trying to engage prospective patients in an urgent care center. Anything that adds a burden to the patient’s attempt to get care—unnecessary steps, unexpected waits, billing headaches—will make them think twice about where they choose to get that care. Reducing friction, conversely, gives them a pleasant experience they’re more likely to want …

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UCA Webinar: Better Onboarding Fosters Better Teams in Your Urgent Care Center

UCA Webinar: Better Onboarding Fosters Better Teams in Your Urgent Care Center

The process of recruiting, interviewing, and hiring the best talent for your urgent care center can be so overwhelming that by the time your new hire’s first day comes, it’s easy to think the rest will take care of itself. It won’t. The steps you take to “onboard” new team members can make all the difference in the world when it comes to how they’ll perform, and even how long they’ll stay in your employ. …

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UCA Webinar: Why Acute Flaccid Myelitis Should Be on Your Radar Now

UCA Webinar: Why Acute Flaccid Myelitis Should Be on Your Radar Now

While the world’s attention has been focused on COVID-19, another mysterious virus has continued to wreak havoc on the families it affects. Acute flaccid myelitis, which has been afflicting a growing number of children for several years, has continued to strike seemingly out of the blue. While care for children diagnosed with AFM is clearly beyond the resources of an urgent care center, parents could easily present to urgent care when symptoms first start to …

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Free Experity Webinar: Are You Coding Optimally for COVID-19 Services?

Free Experity Webinar: Are You Coding Optimally for COVID-19 Services?

The COVID-19 pandemic is pushing public health officials, hospital administrators, the general public, and certainly healthcare providers to limits unseen in this lifetime. As always, though, it’s essential to correctly code for services provided in order to ensure urgent care centers are paid for the care they provide. Fail to do that, especially in the midst of economic chaos, and your business will suffer. Experity will host a webinar designed to help you on Thursday, …

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UCA Webinar: Understand Non-Payer Contracting or Accept That You Could Sign a Bad Deal

UCA Webinar: Understand Non-Payer Contracting or Accept That You Could Sign a Bad Deal

Urgent care operators probably hear the word contracting and think immediately of their dealings with payers. As such, they’re probably most familiar and comfortable with the dynamics of such agreements. What about the host of other legally binding agreements that are part and parcel of any business, though? The Urgent Care Association has engaged Kayla McCann Marty and Justin Knapp of McGuire Woods LLP to lead a webinar on this very topic.  Non-Payer Business Contracting: …

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UCA Webinar: What Do You Have to Offer—and Is It Enough?

UCA Webinar: What Do You Have to Offer—and Is It Enough?

Hiring the best providers is only half the battle when it comes to putting together a clinically excellent team that will appeal to prospective patients in your area. This is especially true if you’re the new kid on the block and don’t have years of experience to tell you what those people need. The type of area you occupy—rural vs urban, seasonal ebbs and flows, a high concentration of elderly residents—determines a lot, as well. …

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Make 2020 the Year Urgent Care Becomes Known for Excellent Antibiotic Stewardship

Make 2020 the Year Urgent Care Becomes Known for Excellent Antibiotic Stewardship

Urgent care has received more than its fair share of criticism in light of healthcare-wide overprescribing of antibiotics. While much of that discussion reflects misperceptions about our industry, clearly all healthcare settings need to be held accountable for improving their decisions to ensure antibiotics are prescribed only when necessary. With the Centers for Disease Control and Prevention continuing to re-evaluate their data on just how many antibiotic-resistant infections occur (with too many proving to be …

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Free JUCM Webinar: Don’t Let Ingested Foreign Bodies Be a Foreign Concept for Providers

Free JUCM Webinar: Don’t Let Ingested Foreign Bodies Be a Foreign Concept for Providers

Children (and even some adults) put things in their mouths that don’t belong there—and sometimes they wind up being swallowed or inhaled. That risk may be especially high as holiday gifts are explored and batteries fall into small hands. The next free webinar offered by JUCM will feature Hansel Otero, MD, director of international pediatric radiology education and outreach at Children’s Hospital of Philadelphia sharing real-life cases (and accompanying x-rays) of patients with foreign bodies …

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