JUCM Webinar: Fair Reimbursement Starts with Compliant Coding. Are You Getting What You Deserve?

JUCM Webinar: Fair Reimbursement Starts with Compliant Coding. Are You Getting What You Deserve?

As if recovery from economic hardships wrought by the COVID-19 pandemic wasn’t challenging enough, a slew of new coding changes took effect January 1. If you’re having trouble keeping up with the right way to code every procedure—thereby assuring you’re doing what you can to be reimbursed fairly—you’re not alone. That’s why JUCM invited Christian Molstrom, MD to lead a two-part discussion of 2021 Coding Best Practices for Providers. For the second live webinar, Dr. …

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Tired of Urgent Care Being Overlooked? UCA Is Making It Easy to Do Something About It

Tired of Urgent Care Being Overlooked? UCA Is Making It Easy to Do Something About It

In spite of a decades-long history of providing excellent, economical walk-in care across the country, the urgent care industry has been largely overlooked as a reliable ally in fighting the COVID-19 pandemic. First, urgent care centers were left out of the supply chain for testing supplies in the early months of the pandemic. Now it can seem like SARS-CoV-2 vaccines are being distributed to every possible recipient other than urgent care (and badly, at that, …

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Live JUCM Webinar: Last Year’s Coding Practices Won’t Help with This Year’s Revenue

Live JUCM Webinar: Last Year’s Coding Practices Won’t Help with This Year’s Revenue

These are tough times for urgent care. Many operators are still struggling to get back to some sense of a “normal” way of doing business and, likely, recovering from a serious shortfall in patient visits during the height of the COVID-19 pandemic. As such, this is no time to experience delays in getting paid on the essential services you provide to patients in need. And yet, if you’re not up to date on changes in …

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Free Webinar: Now Is the Time to Help Your Team Stave Off Burnout

Free Webinar: Now Is the Time to Help Your Team Stave Off Burnout

Burnout is always a concern in busy urgent care centers. However, with a 46% increase in visit volume and urgent care centers administering 25% of U.S. COVID-19 tests weekly recently, the risk is greater than ever. While you may not be able to singlehandedly end the COVID-19 crisis, you can take steps to provide care for your team. Some of them will be spelled out in an upcoming webinar, Managing Provider Burnout: Tips for Physicians …

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Free JUCM Webinar: Don’t Wind Up in Court Over Inappropriate Antibiotic Prescribing

Free JUCM Webinar: Don’t Wind Up in Court Over Inappropriate Antibiotic Prescribing

There’s a constant push-and-pull in every urgent care center in the country: prescribe antibiotics only for the indications for which they’re approved, or give in to patient demands that they “need” an antibiotic even if your years of medical training and experience tell you otherwise. Refuse the patient and they just might stalk out of your office and write a damning review on social media. Give them exactly what they ask for (ie, prioritize making …

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Free JUCM Webinar: Resist Demands for Antibiotics without Sacrificing Patient Satisfaction (Yes, It Can Be Done)

Free JUCM Webinar: Resist Demands for Antibiotics without Sacrificing Patient Satisfaction (Yes, It Can Be Done)

According to the Centers for Disease Control and Prevention, antibiotic-resistant infections kill 35,000 people in the United States every year. And yet, patients continue to demand a prescription even when it’s explained to them that one isn’t warranted. At the same time, patient satisfaction has never been more essential to the patient–provider relationship (and the provider’s livelihood, in some cases). What’s a doctor to do when “defensive medicine” clashes with patient safety? This critical challenge …

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Free Webinar: COVID-19 Vaccines Are on the Way. Are You Prepared for What Comes Next?

Free Webinar: COVID-19 Vaccines Are on the Way. Are You Prepared for What Comes Next?

Opinions on exactly when it will happen vary considerably, but all informed parties agree that at least one safe, effective vaccine against COVID-19 will be available in the coming months. The question is…what then? The College of Urgent Care Medicine is working with the Centers for Disease Control and Prevention to make sure urgent care operators have a chance to be up to date on plans to facilitate widespread vaccination, as will be detailed in …

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UCA Webinar: Disregard Your Duty to Report and You Put Your Patients and Your Reputation at Risk

UCA Webinar: Disregard Your Duty to Report and You Put Your Patients and Your Reputation at Risk

An urgent care provider’s professional, ethical, and legal obligation to the patient doesn’t stop at providing competent care. There are some circumstances in which you have a duty to report suspicious circumstances that have little, if anything, to do with the patient’s presenting complaint. If you’re a bit hazy about where that responsibility begins and ends, you could be on shaky ground if you miss the opportunity to step in. The Urgent Care Association will …

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UCA Webinar: If Your Urgent Care Center Doesn’t ‘Do Digital,’ You Don’t Compete

UCA Webinar: If Your Urgent Care Center Doesn’t ‘Do Digital,’ You Don’t Compete

Friction is something to be avoided, typically, whether it’s in coworker relationships, marriage, or even your car’s engine. The same holds true when trying to engage prospective patients in an urgent care center. Anything that adds a burden to the patient’s attempt to get care—unnecessary steps, unexpected waits, billing headaches—will make them think twice about where they choose to get that care. Reducing friction, conversely, gives them a pleasant experience they’re more likely to want …

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UCA Webinar: Better Onboarding Fosters Better Teams in Your Urgent Care Center

UCA Webinar: Better Onboarding Fosters Better Teams in Your Urgent Care Center

The process of recruiting, interviewing, and hiring the best talent for your urgent care center can be so overwhelming that by the time your new hire’s first day comes, it’s easy to think the rest will take care of itself. It won’t. The steps you take to “onboard” new team members can make all the difference in the world when it comes to how they’ll perform, and even how long they’ll stay in your employ. …

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