Protecting Your Urgent Care Center Against Robbery

Author: Alan A. Ayers, MBA, MAcc, Experity Content Advisor, Urgent Care Association of America Associate Editor, Journal of Urgent Care Medicine Your urgent care center, although focused on providing medical treatment, is still essentially a retail business. Your patients are your customers, and they come and go; financial transactions (cash, credit card, insurance) take place; and employees deliver clinical care and customer service simultaneously. Hence, urgent care centers, like other retail establishments, face the very …

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An Urgent Care Approach to Complications and Conditions of Pregnancy

An Urgent Care Approach to Complications and Conditions of Pregnancy

Urgent message: From pregnancy confirmation to the evaluation of bleeding, urgent care centers are often the initial location for management of obstetric issues. Careful use of evidence-based guidelines is the key to successful outcomes. DAVID N. JACKSON, MD, FACOG Introduction Although close to 160 million visits are made to urgent care providers each year in the United States, there are currently no prospective studies describing how pregnancy may initiate or complicate an urgent care consultation. …

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Creating Value By Adding Physical Therapy to Urgent Care – PART II: Tactical Considerations

Creating Value By Adding Physical Therapy to Urgent Care – PART II: Tactical Considerations

Urgent message: Part 1 of this article, in the June issue, looked at initial considerations for enhancing urgent care profitability by providing physical therapy services. In Part 2, the authors address tactical considerations, from revenue to staffing models. LAUREL STOIMENOFF, PT and HILARY HELLMAN, SLP Babe Ruth said, “Yesterday’s home runs don’t win today’s games.” Consumers have gravitated to on-demand medical services and the market has responded. Urgent care centers now face competition, not only …

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Dissecting Cellulitis of the Scalp

Dissecting Cellulitis of the Scalp

Urgent message: Prompt recognition of dissecting cellulitis is important to help patients receive appropriate treatment and avoid long-term conse – quences such as alopecia. MOHAMED A FAYED, MD Introduction Dissecting cellulitis of the scalp is a chronic skin condition for which patients often present to urgent care providers. Prompt recognition of such cases could have significant potential benefit to patients in ensuring successful treatment and preventing complications. Case Presentation A 39-year-old African-American male presented with …

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