Practice Management
The 2018 Recommended Immunization Schedule for Adults Aged 19 or Older from the Advisory Committee on Immunization Practices (ACIP) of the Centers for Disease Control and Prevention (CDC) includes a couple of key changes especially relevant to urgent care providers who offer immunization services. As of now, among other updates, ACP recommends: Recombinant zoster vaccine (RZV; Shingrix) to prevent shingles in adults as follows: Two doses of RZV 2 to 6 months apart to adults …
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An unknown man and woman delivered a second man with two gunshot wounds to an urgent care center in Kitsap County, WA last Friday—and then sped away, leaving law enforcement to wonder if they were simply good Samaritans, witnesses, or somehow involved in the shooting. The victim was treated in the urgent care center and then taken to a nearby hospital with non–life-threatening injuries. It remains to be seen how involved the urgent care center’s …
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A proposed new law could increase employers’ reliance on contractors who conduct worker drug screens—such as urgent care providers who offer occupational medicine services—if passed by state legislators in Maine. The bill would give employers more power to order drug screens for workers by loosening probable-cause requirements and permitting employers to order a test after a single workplace mishap or other signs of impairment. The bill’s proponents say the laws on the books haven’t kept …
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Three gigantic—and extremely wealthy—corporations are joining forces to try to lower what their leadership considers to be exorbitant healthcare costs. Amazon, Berkshire Hathaway, and JPMorgan Chase say they’re forming an “independent healthcare company” specifically for their employees—more than a million people, though not all are in the U.S. The new entity will focus on technological solutions to lower costs, simplify coverage, and increase transparency in employee healthcare. Berkshire Hathaway’s Warren Buffet says the triumvirate “does …
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Urgent message: As a retail delivery channel for healthcare, success in urgent care depends on successfully executing the “retail” elements of the urgent care delivery model—the first of which is “location.” Alan A. Ayers, MBA, MAcc is Chief Executive Officer of Velocity Urgent Care and is Practice Management Editor of The Journal of Urgent Care Medicine. Urgent care differs from other types of medicine in that it adheres to a retail delivery model; successful urgent …
Read MoreAs detailed in the first entry of our new occupational medicine series (Foundation of Occupational Medicine in the Urgent Care Setting, page 30), urgent care centers that offer occupational medicine services have reported the dual offerings are complementary in a way that helps balance the patient census and increase revenue. The data here, supplied by Dr. Max Lebow and reflecting Reliant Immediate Care in Los Angeles, illustrate that occ med visits tend to pick up …
Read MoreUrgent message: Much has been written about the integration of occupational medicine into urgent care practice. However, doing so successfully requires consideration of many important factors. This is the first in a series of articles that will examine occupational medicine in the urgent care setting from the financial and practice management viewpoint, with the aim of guiding the urgent care decision-maker and practitioner in the best practices of business and clinical occupational medicine practice. Max …
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Urgent message: It is common for patients with injuries to the upper extremity due to falls on outstretched hands to present to urgent care. As such, evaluation, appropriate imaging, and initial treatment should all be within a clinic’s capabilities. Michael Bartuseck, MSN, ARNP, FNP-C, EP-C Introduction Urgent cares centers play an integral role in providing care for patients who have sustained injuries due to falls on outstretched hands (FOOSH). While complex anatomy of the wrist, …
Read MoreUrgent message: Urgent care providers are likely to encounter law enforcement officers in the workplace at some point—and to be asked to comply with requests that may or may not violate a patient’s right to privacy, or compromise the urgent care center’s compliance with federal or state law or medical ethics. Understanding your legal rights and responsibilities is essential to fulfilling your obligations to both the patient and the law. Suzanne Cate Jones and Anne …
Read MoreA 45-year-old man presents with bilateral ocular pain, excessive tearing, and bloodshot eyes. He reports that his symptoms began 2 days ago with the sensation of a foreign body lodged in his eye, and that his eyes have been unusually sensitive to light. He has not worn his contacts since the onset of symptoms. View the photo and consider what your diagnosis and next steps would be. Resolution of the case is described on the …
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