Practice Management
As antibiotic resistance continues to grow, organizations from the Urgent Care Association of America to the Antibiotic Resistance Action Center to the Centers for Disease Control and Prevention have asked their audiences to take a close look at what they can do to curb unnecessary prescriptions that exacerbate the problem. (The cover article in the May issue of JUCM will look at how one institution tackled this problem, as well.) Now the Centers for Medicare …
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Hospital operators like Mission Health System in North Carolina and Rush University Medical Center are trying a new approach to draw in patients off the street: offering urgent care at primary care prices. It seems to be working, too, as visits to other urgent care centers are down in the Asheville, NC area since Mission made their move. Mission My Care Now has opened four primary care locations that are open to walk-in patients beyond …
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Blue Cross Blue Shield (BCBS) of Michigan and Blue Care Network have apparently seen the light when it comes to the benefits of telemedicine. They’re working with physician groups on creating new financial incentives to expand member utilization. Seventeen groups, in fact, have already submitted telemedicine plans that could reap additional payments. Others are strategizing the best way to incorporate or expand telehealth offerings. BCBS says urgent care will figure prominently in its own efforts. …
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Downturns in other industries (remember video stores?) have proven to be golden opportunities for urgent care, as landlords eager to find solid customers have come to appreciate the industry’s stability. Now it appears that 10% of retail space may be up for grabs in the next few years, according to data from CoStar Group, thanks to the ever-growing popularity of online retailers. A fondness for take-out food is also hurting middle-of-the-road restaurants. Healthcare is practically …
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Urgent message: Recording thorough and accurate vital signs supports the urgent care physician in asking the right questions of the patient’s history of present illness, guides the physician in the physical exam, and thus is essential in reaching an accurate diagnosis and devising an effective treatment plan. Imagine you are a medical assistant on duty in a busy urgent care center. A patient walks in, and you check him in. You ask his height and …
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Urgent care has continued to grow based on its attributes of improving patients’ care experience at a lower cost than the emergency room, and by contributing to healthier populations—a triad of goals referred to as “triple aim.” Maintaining that growth may depend on outpacing other settings’ ability to change with the times. Twenty years since its inception—coinciding with urgent care’s own growth trajectory—telehealth may prove to be an invaluable tool in accomplishing that. One operator …
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The urgent care industry has gone from upstart to “an established segment of the U.S. healthcare industry,” according to a new report from Kalorama Information, which put the overall value of the market at $15 billion. Even better, Kalorama predicts it will continue to grow annually through at least 2021. Over that time, cold, flu, and sore throat will continue to be the primary complaints that drive patients to seek urgent care, followed by lacerations, …
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A pair of medical practices—one urgent care and one primary care—received a municipal business award for a cooperative venture to make care as accessible as possible for their surrounding communities. Immediate Care Walk-In and CentraState Healthcare System forged an affiliation in 2015 to open a combination primary/urgent care facility in East Windsor, NJ. For their efforts, they received the town’s 2016 Business Award for Community Enhancement, based on polling of residents who were asked to …
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Despite a growing stack of negative press clippings and legislative scrutiny, freestanding emergency rooms continue to take in patients off the street and charge them far more than they’d pay for the same services at urgent care centers. New data from four institutions in Texas reveal that mean out-of-pocket spending jumped 66% between 2012 and 2015 in the Lone Star State. Out-of-pocket costs grew by 38.5% at hospital-based EDs and by just 8.9% at urgent …
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By 2030, there will be a significant gap between the number of physicians who are practicing in the U.S. and the number needed to care for our aging population, according to new data from the Association of American Medical Colleges (AAMC). At best, it would amount to a shortfall of 40,800 providers—at worst, 104,900, the association says. For primary care, the estimated shortage will be between 8,700 and 43,100 physicians by 2030. Emergency medicine, anesthesiology, …
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