Journal of Urgent Care Medicine

Data Confirm that Urgent Care Can Keep Cancer Patients Out of the ED

The University of Colorado Cancer Center in Aurora, CO has quantified just how much urgent care can contribute to the overall health of patients with cancer—and it’s considerable. The Clinical Assessment and Rapid Evaluation (CARE) Clinic within the cancer center helped keep 21% of cancer patients out of the emergency room, generating over $176,000 in revenue over a period of 7 months. There’s no telling how many potentially serious complications were prevented by saving immunocompromised …

In the ED with a Nonemergency? Pay to Stay, or Walk Away

We all know emergency room waiting areas are choked with patients who could be treated just as well—and in less time for less money—in an urgent care center. That makes it all the more difficult for patients who really need to be there to be seen in a reasonable amount of time. Now Thomas Health System in Charleston, WV, thinks it has found a way to make people think twice about heading to the ED …

Attention Small Urgent Care Operators: CMS May Lower Threshold for MACRA Exemptions

Centers for Medicare & Medicaid Services has broadened the definition of “small providers” as it applies to the Medicare Access and CHIP Reauthorization Act of 2015, to the extent that physician practices with less than $90,000 in Medicare revenue or fewer than 200 unique Medicare patients per year would be exempt from having to comply with MACRA. Between this new standard and the one proposed for next year, the move will exclude roughly 834,000 more …

Humana Says It’s Out of Individual Markets, Regardless of Any New Legislation

The Affordable Care Act—also known as the ACA, or “Obamacare”—famously drove many insurers out of state exchanges due to the difficulty they had in turning a profit through their participation. President Trump says the plan he’d like to see in place would be both superior and less expensive than his predecessor’s. Humana isn’t planning on sticking around to find out, however, and has announced it will not be participating in any individual insurance market after …

Strategies for Managing Employee Burnout

Urgent message: Statistics indicate there is an epidemic of mental, physical, and emotional burnout of employees in the United States, painting a troubling picture that urgent care operators must proactively manage in order to assure continued patient satisfaction. Many of us have been there: getting out of bed in the morning feels like a monumental task. The thought of another work day evokes an exasperated sigh. Previously productive shifts give way to distracted clock-watching. Patience …

Get Ready for an Uptick in Tick-Related Visits

The weather is warm, schools are getting out, and people are venturing off into the wild for outdoor adventure—and to face the perils of tick-infested woods and fields. Visits to urgent care sparked by fear of tick-borne illnesses are sure to follow. In addition to well-known (though still relatively uncommon) diagnoses like Lyme disease and Rocky Mountain spotted fever, the newly identified Human Powassan (POW) virus can be deadly in some cases. Its symptoms are …

Landlords Should Rejoice as Urgent Care Continues to Fill Local Retail Spaces

It’s tough out there for retailers—which means it’s at least as tough for the building managers and owners that do business with them. While urgent care centers used to be considered a “bad fit” (along with all medical facilities), they’re now becoming the darlings of retail space developers. National UC Realty puts the number of active urgent care locations at 9,600 and climbing, making the industry a presence that cannot be ignored on the real …

Could Telehealth Usher in Treatment of Broader Complaints in Urgent Care?

Infectious disease is not an area one would expect urgent care to play an important role, typically. If a patient in a rural county needed to “see” an ID at an urban teaching hospital, though, a virtual visit facilitated by the local urgent care center might be the patient’s best shot at getting the care they need in a timely manner. That kind of value has been demonstrated in a new study of infectious disease …

Occ Med Providers: Workers Are Failing Drug Tests More Often

More American workers are failing tests for illegal drugs these days than in many years. Quest Diagnostics reports that 4.2% of the 8.9 million employee drug tests it administered last year came back positive; that’s the highest rate since 2004. Marijuana remains the most prevalent, though other drugs are also on the rise. This is especially surprising, given the fact that so many states have looser laws on marijuana use for medical or recreational purposes. …

Can Urgent Care Be the ‘Rebound’ When PCPs Break Up with Patients?

The practice of physicians dismissing patients from their care seems to be on the uptick in recent years, according to a new report in JAMA Internal Medicine. Roughly 90% of the 794 practices that were part of the study have “fired” patients in the past 2 years—with 8% saying they’ve terminated relationships with ≥51 patients in that time. The greatest portion of participants (67%) has let up to 20 patients go. Only 10% have not …

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