Journal of Urgent Care Medicine

CDC Update on Antibiotics Embraces Role of Urgent Care

The Centers for Disease Control and Prevention’s 2017 report Antibiotic Use in the United States: Progress and Opportunities embraces urgent care as an active participant in both healthcare delivery and antibiotic stewardship more than ever before. The CDC notes that urgent care has experienced “tremendous growth” and that continuing to incorporate antibiotic stewardship as a core value “will be an important factor in optimizing antibiotic use.” To support those efforts, the CDC put together The …

Do You Understand the Three Different Reimbursement Methods for Urgent Care?

Urgent message: Payment models seem to evolve as quickly as the urgent care markets itself. Keeping up to speed is essential for continued growth in revenue—if not survival. Here, we weigh the relative merits of some of the most common reimbursement models. The way urgent care providers deliver healthcare continues to evolve, and with it the ways in which providers collect reimbursement for their services. To keep an urgent care practice financially healthy, it’s vital …

Confusion and Delay Over Healthcare Bill Present an Opportunity for Telemedicine

Rancor over how—or even whether—to replace the Affordable Care Act (ACA, or “Obamacare”) doesn’t stop everyday people from needing good, immediate care they can afford. Urgent care often fits the bill, but even that may not be convenient enough for some patients; a new study from the Health Resources and Services Association (HRSA) shows that 20% of Americans live in rural areas—where only 11% of physicians practice. In such situations, telemedicine could be the best …

Start Beating the Back-to-School Vaccination Drum Now

Lots of families are just heading out for summer vacation these days, which means they probably haven’t even considered whether children have all the vaccinations they need before going back to school. That gives you the perfect opportunity to remind them. The next time a child comes in for care, make sure you know their vaccine status—and what’s required based on their age, guidelines, and state law. Helping patients understand your role as a public …

Most Kids in Anaphylaxis Have No Treatment Before Presenting to Urgent Care or ED

Barely more than a third of children brought to an urgent care center or emergency room with anaphylaxis have received epinephrine before arriving, according to a new study published in the Annals of Allergy, Asthma, and Immunology. According to the report, which reflects the cases of 408 children with an average age of 7.25 years, just 36% of the patients had received epinephrine before reporting to an urgent care center or ED. The odds were …

Cigna Moves to Keep Members Away from Urgent Care

Cigna is collaborating with CVS Health to push members into retail clinics instead of visiting urgent care centers when they have immediate, nonemergent medical needs. The company claims that around 45% of urgent care visits could be handled in drugstore clinics—at a savings of 81% per visit for Cigna. The problem? Cigna’s data highlight the minority of patients seeking care. The majority (55%) could not be treated sufficiently in the retail setting, meaning they’d end …

Outreach is Key in Attracting New Patients

Announcing that the high school football season is a month and a half away isn’t likely to draw much attention. However, noting that scholastic athletes will have to get their physicals done early in anticipation of practice starting—especially if you run an urgent care centers that’s offering a discount on preseason check-ups—could increase a center’s visibility and even draw in patients who may have never visited before. Sisters of Mercy Urgent Care, in North Carolina, …

New CDC Data Cover the Urgent Care ‘Explosion’ Years

The 40th annual report on the state of the health of Americans from the Centers for Disease Control and Prevention provides insights on the impact of changes in the healthcare landscape, including the years that saw urgent care grow from the “doc in a box” (in the public’s perception, anyway) to the sophisticated, integral part of the healthcare system that it is recognized as today. The CDC’s Health, United States, 2016 reports on long-term trends …

American Family Care Lands Billion-Dollar Investment Deal

Urgent care operator American Family Care (AFC) has inked an investment deal worth $1 billion with the private equity and real estate firm American Development Partners. The funds will be put to work expanding AFC’s presence around the country, with the expectation that 300 more franchises will open under the AFC banner (currently, there are 170). AFC is quick to note that the company will not change hands, and that it will continue to invest …

Get Creative in Promoting Your Urgent Care with Seasonal, Targeted Freebies

Think about the last promotional pen you used, or the sticky-pad you wrote on with it. It’s likely you don’t remember where you picked up either of them (even if it was the same place). Now, imagine that you used a tick remover that was given to you to remove a blood-sucking parasite from your child’s arm. You probably know where that one came from. PhysicianOne Urgent Care hit on that very idea when it …

Login to JUCM