Practice Management
It’s unlikely anyone working in your urgent care center would post confidential patient information online, even while venting about an especially tough day at work. Unfortunately, it’s not an impossibility, however, so a timely reminder to the team may be in order. If you need evidence of that, consider a suit filed against a hospital in Oregon alleging that an employee took—and shared online—photos of a burn victim being treated there. He died of his …
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As kids count the days until schools get out for the summer, parents may be scrambling to meet requirements for pre-camp physicals and address vaccination shortfalls. As such, some urgent care operators see this time of year as an opportunity to build foot traffic and gain new patients. Cottage Urgent Care in Santa Barbara Country, California is one. As reported by the Santa Barbara News-Press, Cottage offers discounted physicals for local students signed up for …
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Incidence of multiple sexually transmitted infections has been growing for several years, according to just-released data from the Centers for Disease Control and Prevention. Cases of syphilis alone grew at a 32% rate from 2020 to 2021; gonorrhea has climbed steadily over a 5-year period; and chlamydia cases have been picking up after a brief, minor reduction in 2020. At the same time, multiple factors point to a crisis of accessing care. For one, many …
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Remember, Providing a ‘Safe Work Environment’ Includes Reducing Risk for Violence Against Staff Maintaining an urgent care operation where patients and staff alike feel comfortable and safe is as essential as providing top-notch care. If the public or your team don’t feel safe, why would they choose you instead of one of your many competitors? A hospital in Ohio found out the hard way that making sure the place is up to fire code and …
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As restaurants, hotels, and bars in beach towns and other warm-weather travel destinations spring back to life after winter dormancy, ski areas are preparing for their off season. Either way, it’s likely urgent care centers are also scaling up or down in anticipation of seasonal changes in their patient populations. Tahoe Forest Health System’s urgent care locations in Tahoe City and Truckee, CA, and Cape Cod Healthcare’s UCC in Osterville, MA are two among many …
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It’s not uncommon for patients to travel to other countries to seek care, often because certain procedures may be less expensive than in the U.S. ‘Medical tourism,’ as it’s called, has certain inherent risk, however, such as availability of follow-up care and flying home too soon after a procedure and increasing risk for blood clots. The Centers for Disease Control and Prevention has identified a more specific problem that’s of immediate concern, however. The CDC …
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In spite of millions of deaths and hospitalizations, as well as economic hardships and general inconveniences, there has been a segment of the U.S. population that believes COVID-19 is no more of a threat than seasonal influenza. Now that vaccines have been shown to be effective and COVID is no longer in the headlines every day, it’s possible more people than ever think that. New data published in a research letter published by the Journal …
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JUCM and JUCM News readers know that acuity degradation is a major concern in the urgent care industry. For a multitude of reasons, too many patients visiting urgent care centers are referred elsewhere when, on paper, they really should be able to receive care at the UC level. Now Experity Chief Operating Officer and regular JUCM contributor Monte Sandler has authored an article for HIT Consultant that proposes solutions. Increasing training opportunities for advanced-practice providers …
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Google, Facebook, and maybe even Twitter and Instagram have become common avenues for urgent care operators to reach new patients online. Visits related to another app are exploding all of a sudden, however. According to an article published online by FIERCE Healthcare, bookings from the online provider search/appointment app Zocdoc have grown by 80%, month over month while the number of UCCs has grown almost 40% month over month. That reflects visits to more than …
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New Jersey’s largest healthcare system just signed on to take part in the new Emergency Triage, Treat and Transport (ET3) pilot program being rolled out by the Centers for Medicare and Medicaid Services. As reported by New Jersey Business Magazine, patients in need of EMS services at Hackensack Meridian Health’s Hackensack University Medical Center and JFK University Medical Center will now have the option to be taken by EMS to urgent care instead of the …
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