News

A new Harris Poll found that 88% of patients are “satisfied” with their last visit to the doctor, with 53% saying they are “very satisfied.” Digging deeper, though, you find data that can make or break that perception. A provider’sRead More
Families in the U.S. could be spending up to 45% of their household income on healthcare costs within the next two decades, according to a new study from the Pioneer Institute of Boston. The best-case scenario, according to the report,Read More
Healthcare payment reform may be giving urgent care a leg up on the local emergency room, according to a new white paper from Press Ganey. While positive “patient experience” scores enable hospitals to collect greater reimbursement, tight margins require sharperRead More
Old habits and the pleadings of sick patients continue to move physicians to prescribe antibiotics for patients who don’t actually need them, according to a new guidance from the Centers for Disease Control and Prevention and the American College ofRead More
URGENT MESSAGE: Over time, urgent care operators become desensitized by what they see and hear every day—a serious challenge to continual improvement and, therefore, success. In this second installment of her guest blog on “blinders,” Lou Ellen Horwitz describes howRead More
The decision to operate a lab on site at your urgent care center is not one to be taken lightly. While saying “yes” would lead to another layer of overhead and regulation, it could also make life easier for yourRead More
After months of legislative back-and-forth, and as we previewed here last month, the US House of Representatives has passed new legislation that essentially repeals the Affordable Care Act (ACA, or “Obamacare”). The Senate already voted to approve the bill, calledRead More

Posted On January 8, 2016 By In News

Kaiser Trying Out Virtual Urgent Care Visits

Urgent care is about to get even more accessible for members of Kaiser Permanente Northwest. The plan is offering phone or video visits with no copay for patients who don’t feel up to an in-person encounter in the urgent care center.Read More