Journal of Urgent Care Medicine

Urgent Care Operator Files Suit over Health System ‘Anticompetitive Conduct’

Wahidullah Medical Corporation, which does business as Redwood Urgent Care and Laboratory, has filed an antitrust suit against St. Joseph Health, alleging that the system has an “entrenched monopoly” that it leverages to prohibit patients from using nonaffiliated lab services. Besides damaging Redwood’s business, the suit claims that St. Joseph’s tactics allow them to charge exorbitant prices that cost patients and insurers more than they’d be paying otherwise. Redwood alleges that St. Joseph Health prevents …

Study Lists Ways to Ensure a Positive Experience for Kids with Autism Spectrum Disorder

Children wind up in the urgent care center when they’re not at their best—sickly, often cranky, and not necessarily in the most compliant frame of mind. And that’s “typical” kids. The challenges can increase exponentially for children with autism spectrum disorder (ASD). How staff and clinicians deal with the patient and family in the urgent care center or emergency room can make all the difference in the world, though, facilitating a better clinical experience and …

Be Vigilant for ‘Small’ Changes in Reimbursement Contracts—They Can Add Up

The fact that reimbursement rates decline while the cost of running a practice goes up is hardly a news flash. Relatively minor details in reimbursement contracts that can ultimately add up to big bucks should not go unnoticed amid all the macrodata, however, according to a recent post on Doctor Discourse. Many changes that may seem to be random moves that your staff just has to get used to may also bring new opportunities to …

CDC: Expect a Boom Season for Insect-Borne Infections

No sooner do we close the books on one of the worst flu seasons in recent history than the Centers for Disease Control and Prevention tells us to expect a high volume of tick-, mosquito-, and flea-borne infections as the weather warms up. It’s not just greater numbers of the same diagnoses, either; new tickborne diseases like Heartland virus are showing up in the continental U.S. Tickborne diseases are climbing most in the Northeast, Upper …

Long Wait Times Turn Patients into Former Patients

With patients having more choices of healthcare providers—and settings—than ever before, understanding what drives them to a given location can mean the difference between success and going out of business. In fact, one out of five patient participants in Vitals’ ninth annual Physician Wait Time Report say they’ve switched physicians specifically because of long wait times. Even more (30%) have walked out on an appointment because they were made to wait too long. The cost …

Multimillion Dollar Settlement a Reminder that Noncompliance with Medicare Costs

CityMD will pay a $6.6 million settlement over a variety of charges related to treating Medicare patients at its 96 urgent care centers. The U.S. Department of Justice claims the company billed Medicare for services by physicians who did not actually provide them, and charged for more complex procedures than were actually performed or that were unsupported by the documentation provided. By doing so, CityMD received higher reimbursements than it would have if it billed …

Physician Is Among Those Indicted in Phony Prescription Scheme

A Detroit-area physician is among the clinicians indicted in an alleged scheme to overprescribe numerous commonly abused drugs. Asm Akter Ahmed, MD has already been stripped of his license to practice medicine based on charges that he wrote prescriptions destined for four co-conspiring pharmacists, who then fraudulently billed Medicare, Medicaid, and Blue Cross Blue Shield for the medications—some of which were never even dispensed. The estimated cost of the operation, which ran from 2011 through …

FastMed Pools Data to Highlight Differences Between Urgent Care and the ED

To the average consumer, the key similarity between the urgent care center and the emergency room is plain to see: you get to see a doctor without an appointment. That’s deceptively simple, however, and doesn’t take into account relative wait times, cost to the patient and the insurer, whether the complaint is truly emergent, and the overall implications of going to the ED when it’s not necessary. FastMed Urgent Care, which owns and operates 109 …

JUCM Brings Home Silver in National Publication Competition

JUCM, The Journal of Urgent Care Medicine won a Silver Award in the American Society of Healthcare Publication Editor’s (ASHPE) 2018 Awards Competition, takings its place among winners from much larger publications such as The Journal of Family Practice, the American Journal of Critical Care, and the American Journal of Nursing. JUCM was honored in the Case Report category for an original article published in our September 2017 issue and authored by Ralph Mohty, MS4 …

UCA Webinar: Budgeting with an Eye for the Future

The business of urgent care may be taking care of patients, but that business won’t last long without sound financial practices. Understanding that the money coming in has to be more than the money going out doesn’t take a whole lot of acumen; truly grasping how to maximize the process for the current health and future growth of the business is another thing, however. The Urgent Care Association has invited speaker Dan Phillips to share …

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