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Patient engagement has gone from a vague concept to a key factor in running a successful urgent care clinic. But what does it actually mean—and more importantly, how do you ensure that it’s helping your business and not just so much wheel-spinning in pursuit of the latest trend in managing businesses of any kind? Marketing guru John Sung Kim will help you answer these questions as they apply to your operations during a live webinar hosted by the Urgent Care Association (UCA) on Thursday, May 19, 1–2 pm, Central time. Cost is $50 for UCA members and $70 for nonmembers. To register, or for more information, visit

UCA Webinar: Patient Engagement Promotes Profits (But, How?)
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