Urgent message: Much has been written about the integration of occupational medicine into urgent care practice. However, doing so successfully requires consideration of many important factors. This is the first in a series of articles that will examine occupational medicine in the urgent care setting from the financial and practice management viewpoint, with the aim of guiding the urgent care decision-maker and practitioner in the best practices of business and clinical occupational medicine practice. Max …
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Corporate Perks vs Corporate Culture in Urgent Care: They’re Not the Same
Urgent message: Many employers confuse perks with culture. Perks are non-wage benefits offered to employees, while culture refers to the beliefs, behaviors, and interactions of individual employees. While perks may be part of a culture, they are not a substitute or a basis for culture. The software development industry includes some of the most forward-thinking companies in the world. Not only are they creating technologies that are changing the way we work and play, they …
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Abdominopelvic Pain, Part 1: Approach to Men in the Urgent Care Setting
Urgent message: Abdominopelvic pain is one of the most complex issues encountered in the urgent care settings. Clinicians must make evaluations and decisions rapidly, and it is imperative that they make the appropriate diagnosis to prevent negative outcomes. How this article helps you: assists you in detecting potentially life-threatening problems. Introduction Abdominopelvic pain is something that every urgent care provider can relate to. Although urgent care statistics are not readily available, the Centers for Disease …
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Make Patients Feel Welcome, and They May Make You Successful
If there’s truth to the cliché that “first impressions are everything,” then as a retail and service business, urgent care should put its best foot forward whenever patients enter the center, providing a greeting not dissimilar to what shoppers expect when entering a retail store. In recent weeks I’ve visited three urgent care centers and upon crossing the entry threshold, experienced three completely different “welcomes.” In the first center, I was greeted by multiple signs pointing …
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