Survey Says Patients May Be Slow to Understand Virtual Care

Survey Says Patients May Be Slow to Understand Virtual Care

A new survey seems to indicate that it may take a long time—or more resources than you might think—for patients to understand their options for virtual care. Two large health systems rolled out their plans to offer virtual care in Iowa more than a year ago, but most residents still don’t get it. That’s bad news for the plans, but it also means the intended goal of offering virtual care in the first place—namely, slowing …

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‘House Call App’ Not Apt to Disrupt Urgent Care

‘House Call App’ Not Apt to Disrupt Urgent Care

While a big hit in France, an app designed to facilitate home visits by a clinician is unlikely to gain traction in the U.S. marketplace. It’s the latest incarnation of trying to provide Uber-like services in healthcare. This model is derived from SOS Médecins, which founder Gaspard de Dreuzy brought across the Atlantic in 2013. He and Uber founder Oscar Salazar dubbed their brainchild Pager, an Uber for home healthcare. Available on the App Store, …

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Urgent Care: Bartenders of the Healthcare Gold Rush

Urgent Care: Bartenders of the Healthcare Gold Rush

URGENT MESSAGE: During the gold rush of the mid-1800s, miners and bartenders enjoyed a mutually beneficial relationship in which neither could survive the Wild West without the other. In the modern “gold rush” of U.S. healthcare spending, coordinators of population health and service/technology innovators are working together to improve outcomes and lower costs, propelling new business models—including urgent care. Alan A. Ayers, MBA, MAcc is Practice Management Editor of JUCM—The Journal of Urgent Care Medicine, …

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