Practice Management
Accuracy among healthcare artificial intelligence (AI) tools has grown exponentially in a short amount of time, and the place for these tools in urgent care might be that much more evident now. Research published in the Annals of Internal Medicine recently concluded that AI has the ability to match and to outperform physicians delivering virtual urgent care. In fact, AI agreed with doctors’ diagnosis and management recommendations 56.8% of the time among the 461 virtual …
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The Food and Drug Administration (FDA) posted an alert this month warning that patients who use continuous glucose monitors (CGMs), insulin pumps, automated insulin dosing systems, and other diabetes devices are at risk of not receiving or not hearing audible alerts from their smartphones regarding their devices. A missed alert could possibly lead to severe hypoglycemia, severe hyperglycemia, diabetic ketoacidosis, and death, the agency says. Because apps for diabetes CGMs and other devices allow users …
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An observational analysis published in JAMA Network Open examined the level of trust Americans have when it comes to health systems’ use of artificial intelligence (AI). Researchers conducted a national survey of 2,039 adults, analyzing factors that could influence their trust, including AI knowledge, health literacy, and experiences of discrimination in healthcare, using a 4-point Likert scale. The results indicate that most respondents have low trust in health systems to use AI responsibly (65.8%) or …
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Indiana University Health announced that in November there was unusual activity detected in an email account, resulting in a data breach across the health system’s tech infrastructure. An external investigation determined that a hacker may have obtained personal information, such as Social Security numbers, addresses, ages, medical record numbers, diagnoses, or other treatment information for some patients. Nonprofit Indiana University Health began notifying affected individuals on January 2, 2025, and is offering a call center …
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It’s the healthcare disruption that seems to remain top of mind. Nebraska’s Attorney General has now filed a lawsuit against Change Healthcare, alleging the company violated state consumer protection and data security laws, making Change vulnerable to the massive ransomware attack in February that brought wide channels of the US healthcare system to halt. Poor security and other systemic failures allowed cybercriminals to steal personal and health data while also freezing Change systems that process …
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The Federal Bureau of Investigation and a number of its partners issued a joint advisory last week, highlighting cybercriminal activities by a ransomware group known as BianLian. With a history of attacking the healthcare sector, BianLian has targeted various other industries as well. The group gains system access using legitimate remote desktop protocol credentials then steals system-user credentials. The hackers then extort the target organizations by threatening to publicly release the stolen data. By using …
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Even though Congress passed cybersecurity requirements for medical device manufacturers in 2023, some devices that are beyond their lifespan in terms of updates and support are likely vulnerable to attacks, according to MedTech Dive. Experts believe hospital systems still have plenty of unsupported legacy equipment in use, which may be overlooked because it’s still working well enough in everyday practice. It’s the lack of updates for the devices’ bespoke software that is most concerning because …
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Healthcare data statistics tracked by HIPAA Journal demonstrate a steady rise in breaches in the 14 years since the Department of Health and Human Services’ Office for Civil Rights (OCR) began publishing records. As of September 24, 2024, more than 490 breaches have been reported for the year. Reportable breaches, which only include incidents involving 500 or more health records, have been tracked by OCR since 2009, when just 18 breaches were recorded. From 2009 …
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Urgent care operators who rely on search engine optimization (SEO)—in other words, the art of building a website that Google will punch up to the top of search results for prospective patients—essentially have to guess at what digital tactics will get them into the top spot on Google. For the most part, Google’s algorithms have always been a closely guarded secret. Recently, media outlets like Inc. reported that some proprietary Google search algorithms were leaked. …
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Offering information on various disease states, seasonal health concerns, and public health initiatives on your website is a great way to build engagement and establish a reputation as a trustworthy partner in patients’ wellbeing. Relying on technology to populate webpages with that information can be a great timesaver and help keep costs down—as long as that technology doesn’t run amok, as it apparently did recently on the website of a New York City urgent care …
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