Practice Management
You’re accustomed to reading the latest good news about the urgent care industry here. Lately, you’re almost as likely to see it on your local TV stations and in the newspaper. But on a website called Shopping Centers Today (SCT)? Yes! And if you somehow came across the post we’re referring to, you’d know that members of the shopping center industry are thrilled to see urgent care continuing to prosper—and that more and more urgent …
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The mere thought of applying for UCA accreditation while you’re hiring, marketing, negotiating contracts, billing and coding—oh, yeah, and providing excellent care to patients at a moment’s notice—could get any urgent care operator’s blood pressure up. UCA says the reality is not all that daunting, however, and is hosting a free webinar to explain why. Your Guide to Success: The UCA Accreditation & Re-accreditation Process is scheduled to take place Wednesday, June 12, at 2 …
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Children who are being bullied will go to great lengths to deny they’re being bullied. Tell the teacher and they’re branded a tattletale. Tell their mom or dad, and the next thing you know they’re marching into the school and raising a fuss. It’s downright embarrassing—and stressful. PM Pediatrics is partnering with the Long Island Coalition Against Bullying in New York to give children who are the victims of bullies another, hopefully less imposing option: …
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The United States Department of Health and Human Services is working on a pilot program that would give ambulance operators the option—aided by incentives—to take patients with nonemergent complaints to lower-cost setting like urgent care instead of the emergency room. While the aim is to reduce Medicare and Medicaid costs, patients would benefit from getting in and out of a healthcare facility in less time, with less exposure to whatever brought other patients to the …
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There’s a strange dichotomy afoot in California emergency rooms: Patients are heading to the emergency room in greater numbers than in years past—but even more of them are leaving against medical advice out of frustration over waiting so long to see a provider, according to data from the Office of Statewide Health Planning and Development and published recently in California Healthline. Approximately 352,000 ED visits in 2017 ended with patients leaving after seeing a doctor …
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The 2018–2019 flu season is over—according to the calendar, though new cases continue to be reported. As such, it’s a good time to assess the effectiveness of campaigns to drive immunization rates among healthcare workers. According to data from the Children’s Hospital of Philadelphia (CHOP), issuing a requirement for healthcare workers to get a flu shot both increases the proportion of staff who do so and lowers the rate of individuals who get the flu. …
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We’ve all heard how the infamous, impending physician shortage will make efficient delivery of quality care more challenging than ever before. As we’ve told you, those concerns are actually influencing the evolution of urgent care—for example, leading operators to consider greater utilization of advanced-practice providers. Interestingly, a new post on Advisory Board turns the whole issue on its ear by asking the question, “does America have a physician shortage—or are our doctors ‘just bad at …
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By and large, urgent care operators are very diligent when it comes to following the guidelines laid down in the Health Insurance Portability and Accountability Act of 1996—much better knowns as HIPAA. However, even without malice aforethought, you may inadvertently stray into noncompliance, leaving your business open to serious penalties. Such was pointed out in a FierceHealth article that discussed ways it’s easy for medical providers in general to slip out of compliance; in fact, …
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The Department of Health and Human Services seems to be following President Trump’s call to make healthcare pricing more transparent, according to an article recently published in the Wall Street Journal—a move which, if it comes to fruition, would likely boost urgent care’s reputation as a lower cost alternative than the emergency room. Most recently, the DOH issued a call for public comment on whether patients should know the “true” cost of care before they …
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With the recently proposed prior authorization bill in the news, the magazine Managed Care chose an opportune time to give its readers fresh insights into urgent care. An article in the current issue looks at a few representative New England urgent care markets to illustrate why the marketplace continues to grow, and its relative merits compared with other settings (notably, the emergency room). Urgent Care Association CEO Laurel Stoimenoff, PT, CHC is quoted extensively, as …
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