Practice Management
Hospitals in some U.S. cities are getting slammed with COVID-19 patients, leaving some patients to consider what their best option might be when they need immediate care. Many know urgent care is the best bet. Before the term COVID-19 even existed, however, operators of freestanding emergency rooms touted their own ability to see patients with a broad array of injuries and illnesses faster than would be likely in conventional emergency rooms. It’s a claim that …
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The Urgent Care Association has teamed up with the College of Urgent Care Medicine and the American College of Emergency Physicians to issue a one-page risk stratification guide that suggests best practices when dealing with suspected or confirmed COVID-19 cases. The complete guide, which separates patients into Risk Category I (consider discharge and home monitoring) or Risk Category II (consider transfer to ED) is available here.
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In response to the COVID-19 pandemic, the Centers for Medicare and Medicaid Services has broadened the array of acceptable destinations for ambulance transport—with urgent care centers prominent among those destinations. If transport to a hospital emergency room is not medically appropriate because of conditions at that hospital, for example, ambulances can bring patients to an urgent care center, community mental health center, federally qualified health center, physician’s office, ambulatory surgery center, or any location providing …
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Studies of COVID-19 from around the world are just starting to bear fruit. One, just published in The Lancet Infectious Diseases, reveals that the salivary viral load of severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) is highest in the first week after symptom onset. While viral RNA was detected 25 days after symptoms onset in one patient, serum samples from 16 patients were negative at 14 days. Serial viral load was ascertained through reverse transcriptase …
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Some urgent care operators are employing telemedicine to help identify patients who need to be tested or who need treatment for COVID-19 vs those who don’t—the idea being to keep people at home and out of healthcare facilities for as long as possible, if they need to go anywhere at all. ZOOM+Care is going one step further toward that goal by piloting a saliva-based, self-sample test that patients can do for themselves at home. The …
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Some urgent care operators are seeing patient visits—and associated revenue—dwindle as people heed advice to stay home, where they’re less inclined to get sick or injured. As this period of self-isolation continues, they may be forced to consider cutting back on staff—or worse. However, U.S. Senate Bill 3548, also known as the CARES Act, would provide bridge loans to companies with fewer than 500 employees. The bill is expected to be passed by the House …
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Whether due to longer shifts and potentially sicker patients, concern over their own and their families’ health, or angst over how best to help at a time of such great need, urgent care providers are experiencing more stress than ever. Recognizing this, Medical Economics posted a list of seven ways healthcare providers can practice mental health self-care during the COVID-19 pandemic. The Mental Health Survival Guide During COVID-19 starts by reminding the clinician that feeling …
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One thing that has become painfully clear as the COVID-19 pandemic continues is the fact that healthcare facilities are understocked on personal protective equipment. Of especially critical importance are reports that there are not enough N95 filtering facepiece respirators—the only type currently rated to protect the wearer from coronavirus—to meet current and growing needs. The Centers for Disease Control and Prevention has issued an advisory on maximizing the life of each unit. Among the tips …
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Urgent care operators probably hear the word contracting and think immediately of their dealings with payers. As such, they’re probably most familiar and comfortable with the dynamics of such agreements. What about the host of other legally binding agreements that are part and parcel of any business, though? The Urgent Care Association has engaged Kayla McCann Marty and Justin Knapp of McGuire Woods LLP to lead a webinar on this very topic. Non-Payer Business Contracting: …
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Business as usual is no longer an option for healthcare providers, including those who practice urgent care medicine. Whether your practice is seeing an influx of patients concerned that they’ve been infected with COVID-19 or not, it’s likely there are facilities in your area that are struggling under the weight of too many individuals seeking testing or treatment for the virus. A number of urgent care operators have adapted daily practices to meet the ever-changing …
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