Harris Fleming, Author at Journal of Urgent Care Medicine

<strong>Free <em>JUCM</em> Webinar: STI’s Are Heating Up. Find Out What Role Urgent Care (and You) Can Play</strong>

**Free JUCM Webinar: STI’s Are Heating Up. Find Out What Role Urgent Care (and You) Can Play**

As cases of COVID-19 (and restrictions like social distancing) took hold in the United States, an interesting thing happened. Spread of many other communicable diseases declined. Sexually transmitted infections were among them. Conversely, as the pandemic has cooled down and people are returning to past behaviors, STIs are surging to prepandemic levels—and beyond. To make matters worse, a lot of STI specialty clinics that used to shoulder much of the assessment-and-treatment burden have shut down. …

Showing That You ‘Understand’ Individual Patients Could Go a Long Way Toward Ensuring Their Satisfaction

Everybody wants to be recognized and understood—whatever that means in a given scenario. When that scenario is a patient in need of care, the feeling that their healthcare provider understands them as an individual goes a long way—a very long way—toward how they experience their care. In fact, according to a report from NRC Health, patients who felt like they were treated “as a unique person” during a hospital experience were 295% more likely to …

Nurse Practitioners Are Inching Closer to Independence from Physician Oversight

The contributions of nurse practitioners and physician assistants (known collectively as advanced practice providers, or APPs) have come to be invaluable in urgent care practices. With physicians in shorter supply and greater demand, the argument could be made that NPs and PAs are essential in keeping some urgent care operations afloat. The question of how much physician oversight should be required remains a controversial one—though in some states rules are relaxing to the point that …

Updated Guidelines Soften Stance on Opioids for Acute Pain. What Do They Mean for Urgent Care?

Updated guidelines for opioid prescribing draw a sharper distinction between prescribing for acute, subacute, and chronic pain than previous iterations—but with prescription drugs accountable for more overdose deaths than any other substance, the question of which urgent care patients should or should not be candidates for opioid prescriptions remains as essential as ever. As noted in an article published by Medpage Today, the new guidance promotes a greater degree of individualized care. They’re partly informed …

Illness and Injury Don’t Observe Holidays. Your Patients Need to Know If You Do

After years of preventive social distancing, separations due to illness, and anxiety stoked by the COVID-19 pandemic this Thanksgiving especially is likely to be a time for gratitude, gatherings with friends and family…and accidents associated with carving, cooking, and getting a jump on hanging holiday lights, never mind food poisoning and collisions on crowded roadways. If you’ve done your job in marketing your urgent care center and providing excellent care, many patients will automatically think …

With COVID and Flu Still a Concern, Pediatric RSV Cases Are at a Crisis Point

Respiratory syncytial virus is running rampant from coast to coast, to the point that RSV hospitalizations outnumber COVID-19 in children by a 10 to one ratio in at least one hospital, according to an article published by the New York Post. It goes on to note that the virus is causing a “capacity disaster” in the words of the head of the pediatric department at Massachusetts General for Children. The pediatric ICU there is at …

Australia Learned Too Late: By the Time You’re Hacked, You’re at the Mercy of the Criminals

Australia is in the midst of a major data breach crisis after the health records of millions of Aussies were released on the dark web by hackers demanding undisclosed ransom. According to an article published online by Gizmodo, Australian insurance provider Medibank negotiated with the unknown hackers before ultimately deciding not to pay—at which point the cybercriminals put private medical information online. The group, which cybersecurity experts are calling BlogXX, appears to be running a …

Use of Pulse Oximeters Is Both Common and Essential—but Could Be Plagued by an Inherent Flaw

Viewed by many as “the fifth vital sign,” pulse oximetry is an essential reading in any number of presentations to urgent care. Now new investigations are amplifying a question many have had for years, though: Does the pulse oximeter work equally well with patients of all skin tones? The Food and Drug Administration says it’s going to look more closely at the matter, but in the meantime, according to an article published by Medpage Today, …

In a Story Even Stranger than ‘Man Bites Dog,’ the Takeaway Is the Global Spread of Urgent Care

Let’s get the headline-grabbing part of the story out of the way first: According to an article published online, an 8-year-old boy in India defended himself against an attack by a deadly cobra by biting the snake back—with the reptile ultimately succumbing to its own injuries and the boy surviving. The less sensational, but possibly more impactful aspect of the story is that the boy received treatment not at a hospital or community health clinic, …

Staffing Issues Are Hitting Pharmacies, too—and with Flu Season Here, the Timing Couldn’t Be Worse

We’re all well aware that urgent care centers are wrestling with shortages of clinical staff, x-ray technicians, and various other essential positions. It’s especially challenging when patient visits start to swell, such as during flu season. Be aware that the situation could get dire as the weeks roll on, however. According to an article just published by Becker’s Hospital Review, drugstores are having their own troubles with pharmacist staffing—and it’s starting to hinder their ability …