News

October 1: Out with ICD-9, in with ICD-10
“Urgent care” was in its infancy and electronic medical records were practically the stuff of science fiction when the ICD-9 codes were released in 1979. The Centers for Medicare and Medicaid Services (CMS) takes one giant leap toward catching upRead More
New Orleans Urgent Care Center Launches Clinical Trials
In & Out Urgent Care in New Orleans is the latest urgent care center to enter the world of clinical trials. Partnering with a company called Urgent Care Clinical Trials, the center is studying treatment of shingles (herpes zoster). It’sRead More
California Pilot Program: Is Urgent Care a Viable Destination for Ambulances?
A multicenter pilot program in California is studying whether urgent care centers could be a destination for ambulances carrying lower-acuity patients. Paramedics in participating locales receive advanced training to triage and transport 911 patients with cuts, soft-tissue injuries, and woundsRead More
Are Uber-like Medical Services Really a Practical Replacement for Urgent Care?
URGENT MESSAGE: The proliferation of smartphone-accessible, on-demand healthcare services delivered to patient homes has received a lot of media coverage recently, but the “UBER” model is hardly a practical replacement for walk-in urgent care. Alan A. Ayers, MBA, MAcc isRead More
“Keep your ear to the customer” is a central tenet of effective marketing. Awareness of how your services are used and valued can be especially important in a field like occupational medicine, where the people you treat are often notRead More