Practice Management
In September, we told you about an urgent care center in North Carolina that had committed to serving the immediate needs of patients with psychiatric and behavioral health concerns—but was struggling to attract enough patients. The staff was seeing fewer than 17 patients a week then; today, it’s closer to 50, halfway to their goal of serving 100 each week. Carolina Outreach just conducted an open house to celebrate its 6-month anniversary and to continue …
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An unknown man and woman delivered a second man with two gunshot wounds to an urgent care center in Kitsap County, WA last Friday—and then sped away, leaving law enforcement to wonder if they were simply good Samaritans, witnesses, or somehow involved in the shooting. The victim was treated in the urgent care center and then taken to a nearby hospital with non–life-threatening injuries. It remains to be seen how involved the urgent care center’s …
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Urgent message: As a retail delivery channel for healthcare, success in urgent care depends on successfully executing the “retail” elements of the urgent care delivery model—the first of which is “location.” Alan A. Ayers, MBA, MAcc is Chief Executive Officer of Velocity Urgent Care and is Practice Management Editor of The Journal of Urgent Care Medicine. Urgent care differs from other types of medicine in that it adheres to a retail delivery model; successful urgent …
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New data show the market for companies that provide drug screen services—which would include urgent care operators who offer occupational medicine services—should grow at a 10.2% clip annually through 2022. By that time, the total market value would be $8.63 billion (up from $5.32 billion in 2017). The Drug Screening Market Report from ReportsnReports reasons that demand will continue to be driven by growing drug and alcohol consumption among workers, combined with increased enforcement of …
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Like many facilities across the country, Mercy Hospital in Fort Smith, AR wrestles with overcrowding in the emergency room, especially during flu season. In addition to higher patient volume, resources are further stretched due to staff calling in sick in greater numbers. The administration is dealing with the crisis by employing all available resources, including making the most of the flexibility of the urgent care model. Mercy has dedicated one location specifically to patients presenting …
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Influenza tends to get all the headlines at this time of year, but that doesn’t mean it’s the only seasonal complaint patients are likely to present with at urgent care centers. Frigid temperatures and icy roadways and sidewalks are sending many patients to healthcare providers in multiple settings. Local newspapers in the Davenport, IA area recently noted that nearly 300 people were treated for falls and other weather-related hazards over the space of a couple …
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The growing geriatric population in the U.S. and increasing demand for convenient and cost-effective care worldwide will be key in the continued growth of the global urgent care market—pushing its overall value to $30.5 billion by 2020, according to a new report from Market Research Reports Search Engine (MRRSE). Urgent Care Centers Market – Global Industry Analysis, Size, Share, Growth, Trends and Forecast, 2017–2020 cautions that the physician shortage being experienced in multiple practice settings, …
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Pardee UNC Health Care in North Carolina and WVU Medicine in West Virginia are among the hospitals and systems advising area residents to make full use of local urgent care centers as flu cases mount, slamming emergency rooms with more visitors than they can handle efficiently. Pardee is pleading with area residents who have flu-like symptoms—or any non–life-threatening complaint—to stay away from the ED and instead visit one of its urgent care facilities. In getting …
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Urgent message: Physicians are expected to be leaders in the urgent care practice, but they are also human and prone to inappropriate behavior. It’s thus critical for urgent care operators to establish processes for investigating, documenting, and responding to allegations of physician misconduct. Alan A. Ayers, MBA, MAcc is Chief Executive Officer of Velocity Urgent Care and is Practice Management Editor of The Journal of Urgent Care Medicine. On any given day, there is no …
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Flexibility and responsiveness to patient needs have become synonymous with the urgent care industry—though often it’s smaller, urgent care-exclusive operators who have the wherewithal to act so fast. Novant Hospital in Charlotte, NC is taking a page from their playbook, though, by responding to a perceived need in the community and opening the Women’s Urgent Care Center. Averaging roughly 50 patients per week, the clinic would be hard pressed to survive as a stand-alone entity, …
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