Practice Management
As of August 12, 2025, there are 726 orthopedic urgent care (OUC) rooftops in the United States, according to National Urgent Care Realty and Urgent Care Consultants. Based on centers added since January 1, 2025, the estimated annual rooftop growth for 2025 is 10.9%. The charts highlight the market’s structure: Most sites operate without hospital affiliation, and OUC is largely a scaled, multisite business rather than single-location clinics. Only 9% of OUC rooftops are single …
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Countless times over the last year I have heard variations on a “we can’t” theme. It’s a specific and focused “we can’t” related to the services we are not able to provide to our urgent care patients. “We can’t do that test.” “We can’t use that medication in clinic.” “We can’t have our medical assistants do that.” Sadly, it is purely a reflection of education and training. However, as opposed to responding with increased training …
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Several large health insurers are drawing provider backlash for relatively new payment policies that reduce certain reimbursements. Cigna is automatically downcoding 6 evaluation and management (E/M) billing codes (99204- 99205, 99214-99215, 99244-99245) for a small percentage of providers starting this month, for example, resulting in lower payments for some routine office visits. The insurers are leveraging algorithms and claims data to automatically downgrade the codes—often relying on third party vendors to do the adjustments. According …
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In a randomized clinical trial of 800 adults aged 65 years or older with chronic low back pain, both standard acupuncture and enhanced acupuncture with maintenance sessions significantly improved disability related to back pain compared with usual medical care, as published in JAMA Network Open. At 6 months, the adjusted mean disability score (Roland-Morris Disability Questionnaire) improved by −1.0 for standard acupuncture and −1.5 for enhanced acupuncture vs usual care with benefits sustained at 12 …
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Roflumilast 0.05% cream, a new once-daily, steroid-free treatment that can be used anywhere on the body, was approved by the Food and Drug Administration to treat mild to moderate atopic dermatitis in children 2 to 5 years of age. According to the manufacturer’s press release, roflumilast can be used for any duration of time, which can be a benefit because the topical steroids that have been a standard treatment are not appropriate for long-term use. …
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In a quality improvement study of 263 ambulatory clinicians across 6 U.S. health systems published in JAMA Network Open, researchers found the use of an ambient AI scribe for 30 days significantly reduced professional burnout and administrative burden. The proportion of clinicians reporting burnout dropped from 51.9% to 38.8% (odds ratio 0.26; 95% confidence interval, 0.13–0.54). Significant improvements were observed in note-related cognitive task load (mean difference 2.64 points on a 10-point scale), focused attention …
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In Tennessee, Covenant Health Urgent Care has acquired 3 independently operated Well-Key Urgent Care centers in the state, bringing the Covenant Health portfolio to a total of 6 urgent cares. This month, the 10-hospital nonprofit also opened a new urgent care rooftop as part of its planned expansion. The organization is one of 6 health system partners of Urgent Care Group. Well-Key was founded by 2 physicians in 2010 and offers urgent care services to …
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In California, a judge has ruled that nurses, nurse practitioners, and other clinical professionals with doctorate degrees cannot refer to themselves as “doctors.” Only physicians and surgeons can use the word “doctor” or the title “Dr.” before their names. The American Medical Association and other professional organizations have long held that only those with MD or DO credentials should be labeled as “doctors” to avoid confusion or misperception by patients. Who are you? This highly …
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A recent survey by WellNow Urgent Care across 5 states shows 90% of all adults are likely to consider going to an urgent care for minor medical emergencies or illnesses—highlighting urgent care’s convenience, after-hours care, and affordability. The survey also shows nearly two-thirds of mothers say cost is the primary factor influencing whether they seek care. Three-quarters of surveyed moms report using vacation days from work to attend medical appointments, and 57% say they have …
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Urgent Message: This study confirms variable prescription rates among different ethnicities in Aotearoa, New Zealand, for COVID-19 antiviral medication despite efforts to reduce health inequities. M. Adrianne Pimentel, MBChB, MHlthLd, FRNZCUC Key Words: Antiviral Prescribing, COVID-19, Comorbidity Abstract Introduction: In Aotearoa, New Zealand, COVID-19 disproportionately increased mortality and morbidity outcomes in Māori and Pacific patients. In an effort to counteract these health inequities, the government aimed to increase access to COVID-19 antiviral medication for Māori …
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