Total Access Urgent Care in the St. Louis area has temporarily closed five locations because of staffing shortages, according to Senior Vice President of Clinical Operations Kelly Baynes, as reported by the local Fox News station. Elsewhere in town, 24/7 Urgent Care has also closed two of its locations. Baynes confirmed the Total Access centers will reopen with appropriate staff and told the station the company recently launched an EMT class to attract job seekers to healthcare careers.
Why creative hiring solutions are needed: While staffing shortages aren’t unique to urgent care, every UC organization is competing for qualified candidates. For urgent care centers that ask for a higher skill set from the get-go, such as emergency medicine training or EMT certification, the staffing challenges can be more significant. Hiring more-experienced candidates can increase the capacity for higher acuity services, and thus, the overall revenue potential.
Related JUCM News From the Archive: Budgets Are Tight, But So Are Staffing Levels