Practice Management
It will probably come as no surprise to urgent care providers who offer occupational medicine services, but the percentage of U.S. workers who’ve tested positive for drugs has increased steadily over the past 3 years—to the point that they’re now at a 10-year peak. The Quest Diagnostics Drug Testing Index, which analyzes millions of urine samples, oral fluid samples, and hair samples annually, shows 5 consecutive years of increased positive tests for amphetamine and heroin, …
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On the surface, it sounds like a great way to see children getting the care they need as soon as possible. However, questions abound about the feasibility of a new program that gives students in Greene County (Tennessee) Schools access to virtual urgent care under a partnership between Niswonger Children’s Hospital and First Assist Urgent Care. Basically, the Niswonger Virtual Health Clinic offers students online access to doctors and nurse practitioners within their school nurse’s …
Read MoreWe’ve told you here that urgent care-specific clinical trials will both raise the profile and perceived legitimacy of this setting and result in better patient care. Now there’s a new opportunity for urgent care operators to take part in those efforts. Urgent Care Clinical Trials, an investigative site network geared specifically for the urgent care industry, is recruiting urgent care partners in the Dallas and Fort Worth, TX areas to help conduct clinical trials and …
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UnitedHealth Group’s Optum division vowed to open 19 new urgent care centers in Minnesota by the end of 2017—starting now, with operations in Eden Prairie and Plymouth commencing September 16. Firm plans for the remaining 15 locations are not confirmed, but a dozen are expected to be in the Twin Cities, ultimately. All the locations will fly the MedExpress banner. It’s a substantial change in the state’s urgent care profile; data from MN Community Measurement …
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The Urgent Care Association (UCA) has outlined a framework by which it plans to guide urgent care centers to reduce inappropriate outpatient antibiotic, with an ultimate goal to curb the growing threat of antibiotic resistance. UCA’s statement notes that with urgent care clinicians treating some 160 million patients annually—many of whom think they may need an antibiotic—this setting is in a strong position to effect positive change. “UCA recognizes the vitally important role our clinicians …
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The Affordable Care Act (ACA, or “Obamacare”) is driving higher volume in the emergency room at the same time it creates conditions resulting in lower availability of providers, according to a pair of new studies published in the Annals of Emergency Medicine. The end result: longer waits that frustrate patients and a patient load that clinicians may be hard pressed to keep pace with. While the studies were focused on Illinois and Massachusetts, the results …
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It may seem early, but September is actually the ideal time to start promoting influenza immunization programs in your urgent care center. The Centers for Disease Control and Prevention recommends that all patients 6-months-old and above receive a flu shot by the end of October. In addition to traditional promotional channels like local advertising and social media, don’t forget the value of good old-fashioned human contact; let patients who come in for everyday complaints that …
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Payers, politicians, and practitioners don’t often line up on the same side of issues, but in Colorado they’re united in their distaste for a proposed single-payer system that would increase health coverage in the state—at the cost of a $25 billion tax increase that could drive employers out, some fear. Proponents counter that “ColoradoCare” would end up saving more than $6 billion annually by 2019. Under the program, residents would choose among private health insurance …
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Providers are employing evaluation and management (E/M) code 99214 more than ever—and seeing fewer denials and higher reimbursements than in the past, ultimately. That doesn’t mean it’s open season on the higher level code (and associated higher reimbursements), however; documenting medical necessity sufficiently is still critical to ensuring the code is valid compared with the reigning most common code (99213). Operators must ensure coders understand that while a level 3 visit requires one to three …
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Colleges (not to mention nervous moms and dads) probably do everything they can to ensure that students know where the infirmary or student health center is located. While that’s clearly important, hours of operation tend to me somewhat limited. Students, especially those who may away from home for the first time, need to have a back-up plan when injury or illness strikes—and your urgent care center should be part of it. Ensure that it is …
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