Journal of Urgent Care Medicine

Healthcare Consumers Want More Connectivity, Convenience, and Time from You, Says Study

A new study by Solutionreach reveals that healthcare consumers find three things most important in improving the doctor-patient relationship—and in helping them choose who to visit when they need care. Perhaps as importantly, in terms of helping urgent care providers recognize differences in how patients of various ages view healthcare, the report breaks down responses into the categories of Millennials (ages 21–34 for purposes of this study), Generation Xers (35–51 years old), and Baby Boomers …

Urgent Care Advanced Practitioner Appointed to Multidiscipline Provider Board

An urgent care nurse practitioner at NextCare in Albuquerque, NM has just been named to the Board of Nurses of the American Health Council. Gilberto Alvarado, MSN, CNP, FNP-BC, BSN, RN has been in healthcare for 45 years, starting as a hospital corpsman in the United States Navy and advancing through a number of clinical positions—with the requisite additional training—culminating in his current position at NextCare. AHC describes its mission through the mnemonic ABCDE: advocacy, …

Penn Medicine Adds Services and Resources in Launching New Telehealth Hub

With the opening of its new 24/7 Center for Connected Care, Penn Medicine now operates one of the larges telehealth hubs in the U.S. In addition to virtual urgent care services, the system houses Penn Medicine’s 15-year-old e-ICU, and a service that focuses on patients with chronic illness. It has 50 full-time employees. The move reflects growing use of virtual care across the country, as confirmed by data from Sage Growth Partners revealing that 56% …

More States Try to Address Opioid Crisis Legislatively

West Virginia and Florida are the latest states to seek a legislative solution to the nation’s ongoing crisis of opioid misuse, abuse, and related deaths. In West Virginia, the state senate just voted unanimously to limit new painkiller prescriptions for most patients to a 7-day supply, though the number would be lower for urgent care centers and emergency rooms (4 days) and for dentists and ophthalmologists (3 days). Florida is looking at a bill that …

New Data: More than Half of Adults Have Used Online Resources In Lieu of Primary Care

A new study from the University of Phoenix College of Health Professionals reveals that 59% of American adults have used online resources (eg, WebMD) to explore symptoms instead of visiting a primary care physician. Just 12% have used telemedicine in place of primary care. The data reflect an online survey of 2,201 people from a range of demographic categories. Doris Savron, executive dean, interpreted the data as proof that the healthcare industry is leaning toward …

Ohio Urgent Care Operators Takes Part in Phase 3 Trial for Diabetes-Related Treatment

An urgent care operator in Ohio is one of the 14 sites in a phase 3 clinical trial for a prospective Allergan product to treat patients with diabetic gastroparesis (DG), a condition that slows or stops the movement of food from the stomach to the small intestine. The trial, officially titled A 46-week, Double-blind, Placebo-controlled, Phase 3 Study With a 6-week Randomized-withdrawal Period to Evaluate the Safety and Efficacy of Relamorelin in Patients with Diabetic …

Research Report: Consumer-Centric Healthcare Favors Urgent Care

A trend toward high-deductible health plans and new technologies that ease access are pushing consumers to demand more from healthcare encounters, according to a new research report from CBInsights. This is evidenced by the growing popularity of “wearable” health-tracking devices and telemedicine services, but also in the number of patients who continue to flock to urgent care centers, according to the report. That, in turn, makes the industry attractive to private-equity investors, who “see opportunities …

Anthem ED Policy is Starting to Rankle Patients

When Anthem announced some months ago it would not cover bills for “unnecessary” (in their retrospective view) trips to the emergency room in some states, we noted objections from physician groups. Now that the policy is in place and claims for 2018 have started to be filed, we’re seeing media reports on angry patients who are getting stuck with bills they presumed would be covered. Consumer Reports, for one, recounts the case of a patient …

Flu Season is Your Time to Shine—for Patients’ Benefit and Your Own

This year’s severe flu season is taking a deadly toll in nearly every state in the nation, and it’s not done yet. Urgent care in general is playing a key role in helping to minimize the consequences by continuing to administer vaccines for those who’ve remained healthy so far, and to prescribe antivirals and provide supportive care for those who have the flu. But what does your community know about your expertise and ability to …

Imaging Quality in Ped Urgent Care Rises with Involvement of Registered Radiology Techs

Registered radiology technologists working in pediatric urgent care centers produced better-quality images than attending physicians in a newly published study at Texas Children’s Hospital in Houston. The report was published in the Journal of the American College of Radiology. The aim of the study was to assess radiograph quality at urgent care centers staffed with and without technologists, as well as the utilization of radiography in a pediatric urgent care setting. The researchers looked at …

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