Urgent care operators know all too well that visits dropped precipitously at the start of the COVID-19 pandemic as patients stayed home rather than risk exposure in the waiting room or from clinicians. By June of 2020, an article in Managed Healthcare Executive reminds us, around 41% of adults begged off visiting a healthcare provider. Whether valid or not, patient concern before the advent of vaccination and testing for COVID-19 was understandable. The greater concern, …
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