Practice Management
The Journal of Urgent Care Medicine’s Innovators in Urgent Care webinar series will roll on with a new installment on Thursday, October 4 at 2 PM, Eastern, when Fabrizia Faustinella, MD, PhD, FACP hosts a discussion on how offering ultrasound imaging services can bolster your overall clinical care—and keep more patients in-house when they need that service. Dr. Faustinella is an associate professor in the Department of Family and Community Medicine at Baylor College of …
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If there’s one word that’s representative of the ethos of the urgent care industry, it would be innovation. The very idea that a patient could wake up with a symptom that needs immediate attention but doesn’t constitute a true emergency, and receive care from a physician the same day without an appointment revolutionized the entire field of healthcare. That was just the baseline, of course, as true innovators continue to refine the urgent care approach …
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Often, managers and staff alike approach the performance appraisal process with a sense of dread. It shouldn’t be just busy work or a method of justifying why an employee deserves (or doesn’t deserve) a raise, however. Properly implemented, performance appraisals can help an urgent care operation build a top-flite workforce. If you have no earthly idea how that’s possible, you may want to register for the Urgent Care Association’s next webinar on Thursday, August 16, …
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Innovation is a word indivisible from the growth of the urgent care industry; the practice setting itself is a step forward in the evolution of primary care. And it keeps growing and improving all the time, thanks to pioneers who still see the potential in offering a higher-acuity version of primary care-type services on a walk-in basis—and work to realize it in a timely and cost-effective manner. The thing about evolution that’s sometimes forgotten is …
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When they asked prolific criminal Willie Sutton why he robbed banks, he allegedly replied simply, “That’s where the money is.” To flip the question, if all your patients (and prospective new patients) are on social media, why aren’t you doing more to seek them out there? Answers on how to remedy that will be offered in a free webinar to be hosted by the Urgent Care Association (UCA) on Thursday, July 19, 1–2 pm, Central. …
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They say it’s never a bad time for a good idea. And right now, opening a new urgent care center is a very good idea—and you can discover why, and how to move forward, by attending the next webinar hosted by the Urgent Care Association on Thursday, June 14, from 1 to 2 pm, Central. In Now is a Great Time to Open a New Urgent Care, speaker David Stern, MD will walk attendees through …
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With international travel and increasing levels of antibiotic resistance both on the upswing, helping patients who present with any variety of infections has never been more challenging for the urgent care clinician. The Urgent Care Association will host a webinar on the subject on Thursday, June 7, from 1 to 2 pm, Central. Speaker Lori Swanson, RN, MHSA, CHC, compliance and qualify officer for Physicians Immediate Care in Illinois and Indiana, will review best practices …
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The business of urgent care may be taking care of patients, but that business won’t last long without sound financial practices. Understanding that the money coming in has to be more than the money going out doesn’t take a whole lot of acumen; truly grasping how to maximize the process for the current health and future growth of the business is another thing, however. The Urgent Care Association of America has invited speaker Dan Phillips …
Read MoreThe business of urgent care may be taking care of patients, but that business won’t last long without sound financial practices. Understanding that the money coming in has to be more than the money going out doesn’t take a whole lot of acumen; truly grasping how to maximize the process for the current health and future growth of the business is another thing, however. The Urgent Care Association has invited speaker Dan Phillips to share …
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Key metrics—also known as key performance indicators (KPIs)—are driving your business, whether you know it or not. And if you do know it, you’ll be able to capitalize on them to ensure continued growth and prosperity in your urgent care operations. If you don’t…well, you’ll be left just hoping for the best. Whichever camp you fall into, you can gain new insights into measuring and capitalizing on KPIs in a webinar to be hosted by …
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