Key metrics—also known as key performance indicators (KPIs)—are driving your business, whether you know it or not. And if you do know it, you’ll be able to capitalize on them to ensure continued growth and prosperity in your urgent care operations. If you don’t…well, you’ll be left just hoping for the best. Whichever camp you fall into, you can gain new insights into measuring and capitalizing on KPIs in a webinar to be hosted by the Urgent Care Association on Thursday, April 19, 1–2 pm (Central). Presenter Dan Phillips will review the process of developing and identifying KPIs, using KPIs to improve daily performance, how to create “dashboards” for keeping up with your business, and how these data can influence your revenue cycle for the better. Cost to attend is $50 for UCA members and $100 for nonmembers. To learn more or to register, click here. Online registration will be available until April 19.

UCA Webinar: How Key Metrics Can Drive Future Success at Your Urgent Care Centers
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