The Department of Health and Human Services (HHS) earlier this week posted a letter to healthcare providers acknowledging their cash flow disruptions resulting from the Change Healthcare cyberattack that crippled mission-critical eligibility and claims processes nationwide. Providers were collectively losing as much as $1 billion a day for several weeks while they waited for Change to rebuild and relaunch its systems, according to a report from Axios. HHS officials also offered a practical resource guide that outlined steps providers can take to request advance payments from the major managed care organizations.
Here’s how to get your advance payment: Access the helpful links and phone numbers in the guide for your respective insurer partners: UnitedHealth Group; AmeriHealth Caritas; Blue Cross Blue Shield; Centene Corporation; Cigna Health; CVS Health; Elevance Health; Humana; Kaiser Permanente; and Molina Healthcare.
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