Journal of Urgent Care Medicine

Providers Still Not Back to Normal After Change Cyberattack

Two months after the Change Healthcare cyberattack upended payments to a large percentage of the nation’s healthcare providers, organizations say they’re still suffering from the fallout, both financially and logistically, according to Kaiser Health News. Change parent company UnitedHealth Group indicated during a shareholder call on Tuesday, however, that business is largely back to normal, and its chief financial officer said that the company expects full operations to resume next year. The hacking has cost …

Change Cyberattack: How to Get Your Advance Payment From Insurers

The Department of Health and Human Services (HHS) earlier this week posted a letter to healthcare providers acknowledging their cash flow disruptions resulting from the Change Healthcare cyberattack that crippled mission-critical eligibility and claims processes nationwide. Providers were collectively losing as much as $1 billion a day for several weeks while they waited for Change to rebuild and relaunch its systems, according to a report from Axios. HHS officials also offered a practical resource guide …

Providers Remain Empty-Handed While Change Recovers From Cyberattack

On March 10, the Department of Health and Human Services (HHS) issued a letter to the entire healthcare industry regarding the massive cyberattack on UnitedHealth Group’s (UHG) Change Healthcare unit, which started on February 21. Change processes 15 billion healthcare transactions annually and has a connection to 1 in every 3 patient records, according to HHS. Its system is a clearing house for a number of critical services, such as revenue cycle, pharmacy, and clinical …