News Category

Posted On March 10, 2016By Stuart WilliamsIn Business

One Year In, Latino-focused Clinic Doubles in Size

Identifying and providing care for an underserved population may hold untold benefits for urgent care operators. In the case of Cliníca Médicos in Chattanooga, TN, that meant focusing on Spanish-speaking residents. Now the clinic is about to double in size just one year after opening its doors. The original mission was to offer healthcare services to area Latinos, regardless of insurance status. Patient volume has risen every month since, to the point that the clinic now sees 25–30 patients per day and needs to expand. All but one of the clinic’sRead More

Posted On March 10, 2016By Stuart WilliamsIn Retail

Are Retail Clinics Pennywise, Pound-foolish?

One of the retail health sector’s key selling points—convenience—may partially negate its perceived cost benefit vs urgent care or the emergency room. A new study published in Health Affairs reveals that use of retail clinics actually led to higher overall spending because patients were more inclined to seek professional care for complaints so minor that they could have been treated at home. The data, which reflect claims data from Aetna, indicate that 58% of retail clinic visits were related to care that patients would not have sought in any setting,Read More

Posted On March 7, 2016By Stuart WilliamsIn Events

UCAOA Webinar: Building Business by Building Relationships

Some healthcare facilities may view urgent care as the competition, but there’s mutual benefit to establishing complementary relationships among local providers and settings, not to mention patients and employers. That’s the message Alan A. Ayers, MBA, MAcc Practice Velocity will impart in a one-hour webinar to be hosted by the Urgent Care Association of America (UCAOA) on Thursday, March 24, at 1 p.m., Central time.  An active referral network benefits not only both healthcare facilities, but patients and the entire healthcare system by virtue of ensuring the patient is seenRead More

Posted On March 7, 2016By Stuart WilliamsIn Marketplace

Acquisition Brings U.S. HealthWorks to Colorado

U.S. HealthWorks is on a Rocky Mountain high after buying Colorado-based Arbor Occupational Medicine. Bringing Arbor’s four locations into the fold means U.S. Healthworks will now have 231 locations in 21 states; these are the first in Colorado, however. Arbor was founded in Boulder in 1992 with a focus on occupational medicine and physical therapy and a mission to reduce return-to-work time. All told, U.S. HealthWorks collectively has roughly 800 providers who administer care for more than 13,000 patients daily.Read More

Posted On March 7, 2016By Stuart WilliamsIn Payers

Denial Rate Low—But Costly—4 Months Into ICD-10

The denial rate for claims initiated after the crossover from the ICD-9 system to ICD-10 codes in October has been steady—and lower than hysterics predicted it would be—if the 262 million claims processed by one company are any indication. RelayHealth Financial, a revenue cycle management provider, found a denial rate of 1.6% in each month from November 2015 through the first 3 weeks of February 2016. That reflects claims involving 630,000 healthcare providers. The financial impact is still significant, however; nationwide, roughly $12.9 billion in medical claims has been deniedRead More
One of the selling points of the Affordable Care Act (ACA, also known as Obamacare) was that it would save health dollars by diverting newly insured patients away from the emergency room toward primary care physicians. Instead, ED use has continued to grow. The issue, according to Robert Blendon, professor of health policy and political analysis at Harvard’s School of Public Health, is the same as it’s always been, regardless of an individual’s insurance status: “In many communities, people in medical practice are not open on weekends, they’re not openRead More
Legacy Continues Aggressive Growth in Northwest

Posted On February 26, 2016By Stuart WilliamsIn Marketplace

Legacy Continues Aggressive Growth in Northwest

Just weeks after its partner company GoHealth announced plans to break into the San Francisco-area market, Legacy Health is spreading its own wings closer to its home. The company opens its 12th location in the Portland, OR area this week under the Legacy-GoHealth Urgent Care name. If all goes according to plan, the company will keep growing and operate 20 urgent care centers in the Portland area by the end of 2016.Read More
Update: CDC Says New Zika Cases Could Have Been Sexually Transmitted
The Centers for Disease Control and Prevention and certain state health departments are looking into 14 new cases of Zika virus to determine if they could have been transmitted through sexual contact. In each case, a man who had traveled to an area where Zika has been confirmed developed symptoms within two weeks of his female sexual partner becoming ill. While the main health concern is that several of the women are pregnant and Zika is suspected of increasing risk for congenital microcephaly, miscarriages, and other adverse fetal outcomes, theRead More
Army Telemedicine Pilot Aims to Reduce Traffic in the ED

Posted On February 26, 2016By Stuart WilliamsIn Industry

Army Telemedicine Pilot Aims to Reduce Traffic in the ED

Telemedicine will be at the center of a pilot program the U.S. Army launched this month, aiming to keep nonemergent cases from clogging up the emergency room. Patients who need immediate—but not emergency—care will be redirected virtually from the Blanchfield Army Community Hospital (BACH) in Fort Campbell KY to an army medical center some 445 miles away. Once screened at BACH, patients will be either see an emergency physician or be directed to an onsite area to undergo a video exam with a clinician at a primary care facility someRead More
Teleradiology Specialists Hits Record Speed and Volume in Urgent Care
Teleradiology Specialists, which set its sights on the urgent care market early on, predicts a rapid increase in volume and market share on the heels of completing a record number of reads last month. The company completed 40% more reads compared with January of last year. At least some of the growth was fueled by adding 52 locations to the facilities for which it provides over-read, PACS technology, and consulting services. Urgent care is a key segment for the company, which also supports imaging centers, mobile medical, and private physicianRead More