Ashley Blachford, Author at Journal of Urgent Care Medicine

An Uncommon Cause of Rectal Pain: A Case Report of Fishbone Foreign Body

Urgent Message: Careful history and examination are required when assessing patients presenting with rectal pain. Clinicians should maintain a high index of suspicion for accidental foreign-body ingestion when assessing unexplained rectal discomfort. Ivan Koay, MBChB, MRCS, FCUCM, FRNZCUC, MD; Cameron Olphert, BSc (Hons), MSc Key Words: rectal pain; foreign body; proctoscopy; fishbone ingestion; hemorrhoids; gastrointestinal issues Abstract Clinical Presentation: A 50-year-old male with a history of type 2 diabetes mellitus and hemorrhoids presented to urgent …

What To Know About Payers’ Downcoding Procedures

Tricia Krueger, CPC; Nikki Benedict Insurers are drawing provider backlash for new payment policies that reduce reimbursements. For example, Cigna is automatically “downcoding” 6 evaluation and management (E/M) billing codes for a small percentage of providers, resulting in lower payments for routine services like office visits. Aetna’s new Medicare Advantage policy will automatically approve certain hospital admissions but reimburse them at the lower observation rate instead of the full inpatient rate. Providers argue these opaque …

Why Disclaimers Don’t Belong in Patient Charts and What They Say About Your Culture of Care

Urgent Message: Replace vague, defensive disclaimers in patient charts with clear, specific documentation and evidence-based communication to strengthen trust and demonstrate a culture of quality care. Alan A. Ayers, MBA, MAcc Keywords: EHR templates; smart phrases; culture; disclaimers; patient charts; malpractice Disclaimers are creeping into urgent care documentation. Many providers have grown accustomed to including boilerplate language such as “comfort measures were reviewed,” “patient verbalized understanding,” or “dictated but not read.” These lines are often …

45-Year-Old Woman With Chronic Productive Cough

A 45-year-old woman presents to urgent care with a persistent productive cough for the past few months. Over the past week, she has noticed more sputum production, which is thick and dark in color, as well as fatigue and dyspnea on exertion. She denies fevers, pharyngitis, abdominal pain, or gastrointestinal upset. She denies tobacco use or occupational exposures to any inhaled chemicals. Physical exam reveals that the patient is afebrile with vital signs within normal …

A Rash and Fever Following a Bone Marrow Transplant

A 49-year-old male presents to urgent care with 3 days of progressively worsening fever and a widespread painful rash. He also reports dry mouth and painful lesions on his gums. The patient has a history of acute myeloid leukemia, and he received an allogeneic bone marrow transplant 2 weeks prior to onset of symptoms. Physical examination reveals a fever of 101.3°F (38.5°C), several ulcerated lesions on the buccal mucosa, and a violaceous papular rash to …

Ghoshal Tapped As CEO To Continue Experity’s Urgent Care Growth

At its annual Urgent Care Connect conference, Experity CEO David Stern, MD, announced that Bobby Ghoshal has been appointed as the company’s new CEO, and Stern will now lead in the role of executive chairperson of the board. Ghoshal joined Experity as president and chief operating officer in 2025, bringing 30 years of experience in healthcare, technology, operations, and acquisition leadership. He will guide the growth of several AI-driven Experity offerings, including AI Scribe, Care …

How to Choose the Right Level of Surveillance and Security for an Urgent Care Center

Urgent Message: Choosing the right security system—whether it’s surveillance cameras or a scalable monitored alarm network—can improve operational oversight and reduce the financial risk of your urgent care investment. Alan A. Ayers, MBA, MAcc Keywords: urgent care security; surveillance cameras; HIPAA compliance; monitored alarm systems; healthcare facility safety; operational risk management Whether you’re just starting in urgent care or managing a growing footprint of centers, securing your physical space is essential to protecting your investment. …

Potential Impact of Urgent Care Providers in Facilitating Lung Cancer Screening

Claire Katen; Cindy Lockett, MD It is well documented that Americans’ overall health lags behind that of other nations with the United States ranking 46th in life expectancy globally.1 This disparity is likely driven by multiple factors with limited access to healthcare services playing a significant role.2 As a premedical student, I, like many aspiring and active healthcare professionals, would like to close healthcare gaps and contribute to improving patient health outcomes. The urgent care …

75-Year-Old With History Of Hypertension And Diabetes

A 75-year-old female with a history of hypertension and diabetes presents with 1 day of dizziness and nausea. She is markedly bradycardic with a heart rate of 32 beats per minute and blood pressure of 88/52 on arrival. She was awake, alert, and oriented.

Wheezing as a Pneumothorax Presentation: A Case Report

Urgent Message: For patients with presumed asthma exacerbation, clinicians must maintain a high index of suspicion for other etiologies, including pneumothorax. This may help avoid delays in potentially life-saving interventions when symptoms persist despite treatment or when physical exam findings are atypical. Badi Eghterafi, DO; Nazanin Hazhir Karzar, MD Keywords: asthma, wheezing, chest pain, pneumothorax, spontaneous pneumothorax Abstract Introduction: Large spontaneous pneumothorax is an uncommon but critical complication in patients with asthma. Clinicians evaluating presumed …

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