Practice Management
A 45-year-old woman presents to urgent care with a persistent productive cough for the past few months. Over the past week, she has noticed more sputum production, which is thick and dark in color, as well as fatigue and dyspnea on exertion. She denies fevers, pharyngitis, abdominal pain, or gastrointestinal upset. She denies tobacco use or occupational exposures to any inhaled chemicals. Physical exam reveals that the patient is afebrile with vital signs within normal …
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A 49-year-old male presents to urgent care with 3 days of progressively worsening fever and a widespread painful rash. He also reports dry mouth and painful lesions on his gums. The patient has a history of acute myeloid leukemia, and he received an allogeneic bone marrow transplant 2 weeks prior to onset of symptoms. Physical examination reveals a fever of 101.3°F (38.5°C), several ulcerated lesions on the buccal mucosa, and a violaceous papular rash to …
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At its annual Urgent Care Connect conference, Experity CEO David Stern, MD, announced that Bobby Ghoshal has been appointed as the company’s new CEO, and Stern will now lead in the role of executive chairperson of the board. Ghoshal joined Experity as president and chief operating officer in 2025, bringing 30 years of experience in healthcare, technology, operations, and acquisition leadership. He will guide the growth of several AI-driven Experity offerings, including AI Scribe, Care …
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Urgent Message: Choosing the right security system—whether it’s surveillance cameras or a scalable monitored alarm network—can improve operational oversight and reduce the financial risk of your urgent care investment. Alan A. Ayers, MBA, MAcc Keywords: urgent care security; surveillance cameras; HIPAA compliance; monitored alarm systems; healthcare facility safety; operational risk management Whether you’re just starting in urgent care or managing a growing footprint of centers, securing your physical space is essential to protecting your investment. …
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Claire Katen; Cindy Lockett, MD It is well documented that Americans’ overall health lags behind that of other nations with the United States ranking 46th in life expectancy globally.1 This disparity is likely driven by multiple factors with limited access to healthcare services playing a significant role.2 As a premedical student, I, like many aspiring and active healthcare professionals, would like to close healthcare gaps and contribute to improving patient health outcomes. The urgent care …
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A 75-year-old female with a history of hypertension and diabetes presents with 1 day of dizziness and nausea. She is markedly bradycardic with a heart rate of 32 beats per minute and blood pressure of 88/52 on arrival. She was awake, alert, and oriented.
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Urgent Message: For patients with presumed asthma exacerbation, clinicians must maintain a high index of suspicion for other etiologies, including pneumothorax. This may help avoid delays in potentially life-saving interventions when symptoms persist despite treatment or when physical exam findings are atypical. Badi Eghterafi, DO; Nazanin Hazhir Karzar, MD Keywords: asthma, wheezing, chest pain, pneumothorax, spontaneous pneumothorax Abstract Introduction: Large spontaneous pneumothorax is an uncommon but critical complication in patients with asthma. Clinicians evaluating presumed …
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A 51-year-old male presents to urgent care after falling while skiing. He reports catching an edge in a patch of slushy snow, causing him to pitch forward and land forcefully onto his left anterior chest. He immediately experienced localized pain over the left chest, worsened by deep inspiration and coughing. He denies shortness of breath, syncope, and neck or head trauma. On exam, vital signs are normal. There is focal tenderness over the left anterior …
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A recent Cochrane review and meta-analysis evaluated the impact of “substituting nurses for physicians” in the hospital setting, based on the rationale that demand for health services is increasing worldwide at a time when there is also a shortage of physicians. Leveraging nurses more could be a way to improve access for many provider organizations. Across 80 randomized studies involving about 28,000 patients in 20 countries, researchers from Ireland, United Kingdom, and Australia found advanced …
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March has always felt like a turning point to me. The energy of the new year settles into steady motion, plans become real work, and the direction ahead starts to feel clear. For Urgent Care, that sense of momentum is especially strong right now. In February, leaders from across our field came together in Washington, D.C., for the Urgent Care Association Capitol Hill Advocacy Day. Those few days captured something important about who we are …
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