Ashley Blachford, Author at Journal of Urgent Care Medicine

AI Scribe Increases Throughput, Opens Capacity for 3 More Visits Per Day

AI-powered scribe technology is helping urgent care teams fundamentally improve workflow efficiency, according to Andrea Giamalva, MD, Chief Medical Officer for Experity Health, in an interview with Healthcare IT News. Exclusive Experity analysis of more than 400,000 patient visits across 450 urgent care centers since October 2025 demonstrates that urgent cares using an AI scribe reduced documentation time by about 40%. The benefit is direct improvement in throughput: 78.6% of AI-supported visits were closed within …

Triple Inhaler Approved For Maintenance Treatment Of Asthma

The Food and Drug Administration has approved a fixed-dose triple inhaler containing budesonide/glycopyrrolate/formoterol fumarate for maintenance treatment of asthma in patients aged 12 years and older, according to the manufacturer in a press release. The single-inhaler regimen combines a corticosteroid and a long-acting beta2-agonist with a long-acting muscarinic antagonist. The inhaler is intended for asthma patients not adequately controlled on dual therapy. Approval was based on phase III trials, which showed statistically significant improvements in …

Large Tuberculosis Outbreaks Affect More Patients Born In The US

During 2017–2023, the Centers for Disease Control and Prevention (CDC) identified a total of 50 large tuberculosis (TB) outbreaks in 23 states, according to a new Morbidity and Mortality Weekly Report. CDC defines a large outbreak as 10 or more related cases within a 3-year period and notes that the large outbreaks accounted for 1,092 of the 61,993 cases reported during the study period. Cases attributed to large outbreaks were somewhat different from TB cases …

Pediatric Telemedicine Providers Judicious In Prescribing Antibiotics For ARTI

Acute respiratory tract infections (ARTIs) are common diagnoses among pediatric patients, and a recent study of 449,630 pediatric ARTI visits found antibiotics were prescribed less often during telemedicine visits than in-person visits, as published in JAMA Network Open. Antibiotic prescriptions were written during 46.8% (95% confidence interval [CI], 45.1%-48.4%) of primary care in-person visits vs 34.6% (95% CI, 27.0%-42.3%) of primary care telemedicine visits with a difference of −12.1 (95% CI, −19.3 to −5.0) percentage …

Why Urgent Care Has Become Healthcare’s Front Door

Urgent care is evolving into an essential entry point for the healthcare system, driven by primary care shortages as well as shifting patient expectations, according to Andrea Giamalva, MD, Chief Medical Officer for Experity, in an interview with Medical Economics. She says urgent care is increasingly becoming the front door for many patients because so many Americans don’t have primary care relationships, especially younger generations. That means urgent care must be able to triage appropriately …

Resources Promote Urgent Care Awareness Month in May

May is Urgent Care Awareness Month, and the Urgent Care Association (UCA) is offering a 2026 resource kit with free downloads, including sample social media posts with hashtags, text, and images that are sized appropriately and ready to post. The messaging includes thoughtful truisms about urgent care’s positive impact for patients, such as “Urgent Care is more than a convenience, it’s everyday healthcare,” and “Because healthcare should work around your life—not the other way around.” …

Retailers Shift To GLP-1 Programs—What It Means For Urgent Care

Big retailers are still attempting to shape new clinical lines of business, betting that some of them will eventually become profitable. Attention has now turned to GLP-1s. Yet against this backdrop, healthcare’s market reality is still leading to scaled-back expansion plans, noticeable exits, and massive financial write-downs for some retailers. The market is rather hit-or-miss right now. For example, Amazon continues to open primary care clinics through health system partnerships (including about 200 sites, according …

How Off-Duty Statements Create On-Duty Liability

Urgent Message: There is effectively no right to “free speech” in a private employer-employee relationship. That means private healthcare employers have the authority to terminate staff whose off-duty statements violate professional ethics or harm the organization’s reputation. Alan A. Ayers, MBA, MAcc Keywords: free speech; social media; healthcare liability; malpractice risk; first amendment; employment law; ethical standards; risk management In today’s polarized political climate, the line between private citizen and public professional hasn’t vanished, but …

The Risks of Fully AI-Driven Revenue Cycle Management

Kimberly Hardin, Josh Rainey As healthcare organizations look to modernize operations, the idea of a fully artificial intelligence (AI)-driven revenue cycle management (RCM) system is increasingly appealing in urgent care. Automating everything from coding and charge capture to claims submission and denial management promises efficiency, speed, and reduced labor costs. However, moving to a truly autonomous AI model introduces a range of risks that organizations must carefully evaluate before making the leap. Financial Exposure and …

Which Generation Uses Urgent Care The Most?

Understanding generational demographics is critical for any organization because age drives consumer behavior.¹ While the U.S. population is distributed relatively evenly across adult cohorts,² urgent care utilization—based on an analysis of 2025 Experity EMR visit data conducted by Urgent Care Consultants—skews heavily toward younger adults.³ Gen Z and Millennials combined (born 1981–2012) account for more than 51% of all urgent care visits despite representing only 43% of the U.S. population—a combined over-index of nearly 20 …

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