Practice Management
New analysis from the Health Care Cost Institute (HCCI) found that urgent care utilization is increasing, reducing demand that might otherwise fall to emergency departments (EDs). From 2018 to 2022, urgent care utilization among people with employer-sponsored insurance increased 34.5% over the 5-year period from 90 visits per 1,000 people in 2018 to 156 visits per 1,000 in 2022. At the same time, ED visit rates declined by 2.5% from 176 visits per 1,000 people …
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While a study in JAMA Network Open last week found urgent care visits among traditional Medicare patients doubled between 2012 and 2019, at the same time, researchers also found the percentage of Medicare patients managed by advanced practice providers (APPs) increased from 21.0% in 2012 to 50.8% in 2019. According to the authors, visits seen by APPs showed a 497% relative increase in the study period, from 9.5 visits per 1,000 (95% confidence interval [CI], …
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A 64-year-old female presents to urgent care complaining of right thumb pain. The patient states she removed a wooden splinter from her thumb herself about 2 weeks prior, she denies any other trauma or systemic symptoms. The patient has a history of Type II diabetes and her last A1C 2 months prior was 9.3. Physical examination reveals the patient is afebrile with normal vital signs. There is a small, scabbed wound on the palmar surface …
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A 42-year-old male presents to urgent care with complaints of cough, throat pain, and vomiting that developed earlier that morning. He returned from a family vacation to the US Virgin Islands 7 days ago and two days later, he began feeling ill with initial symptoms of high fever, myalgia, and severe headache. Over the past 3 days, he has noticed the development of a widespread rash on his trunk. The rash initially appears faint and …
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Urgent Message: While Bell palsy is the most common diagnosis for patients with unilateral facial weakness/paralysis, it is important for urgent care clinicians to be able to quickly differentiate it from other more serious diagnoses. Keywords: facial palsy; stroke mimic; Bell palsy; central facial weakness; peripheral facial palsy; urgent care evaluation Luke Wisniewski, OMS3; Finley Kocher, OMS3; Muhammad Akhtar, MD Abstract Introduction: Bell palsy is the most common diagnosis for patients with unilateral facial weakness/paralysis …
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Urgent Message: While most pediatric musculoskeletal complaints are usually benign and self-limited, the urgent care clinician must consider more serious underlying causes of pain in the differential diagnosis. Keywords: pediatric osteomyelitis; atraumatic ankle pain; limping child; bone infection; ESR; CRP; MRI diagnosis Erin Loo, PA-C, MHA, FCUCM Abstract Introduction: Pediatric patients commonly present to urgent care (UC) with musculoskeletal complaints. However, a wide differential should be considered, including musculoskeletal injury, synovitis, autoimmune conditions, cellulitis, avascular …
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Urgent Message: Pediatric urgent care providers commonly experience pressure to satisfy parental expectations, which may alter clinical decision making, increase stress levels, and/or impart barriers to administering quality care. Keywords: parental pressure; antibiotic prescribing; shared decision-making; pediatric urgent care; patient satisfaction; clinical decision-making Daniel Moscato, MS, PA-C; Sara Winter, MS, PA-C Abstract Background: Patient-centered care focuses on strengthening patient participation in their own healthcare. Although advantages to such care exist, intended shared decision making between …
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Urgent Message: The prediction model developed for this study suggests that point-of-care ultrasound implementation could have both clinical utility and fiscal viability in an average urgent care center. Future work should validate the prediction model in a real-world urgent care setting. Key Words: point-of-care ultrasound; POCUS utilization; urgent care ultrasound; return on investment; financial modeling; implementation planning John Weissert; Joshua Russell, MD, MSc, ELS, FCUCM, FACEP; Tatiana Havryliuk, MD Abstract Introduction: Point-of-care ultrasound (POCUS) use …
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Urgent Message: Invest in artificial intelligence upskilling across your organization by dedicating resource time and funding for educational activities. It’s a critical strategy for urgent care operators to improve staff retention and operational readiness. Keywords: clinician upskilling; AI literacy; workflow adoption; clinical documentation; decision support; change management Burnout remains a serious consideration across healthcare, and urgent care is no exception. At the same time, artificial intelligence (AI) is reshaping how we deliver and manage care. …
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Do We Need to Manage Presyncope Similar to Syncope? Take Home Point: Patients with unexplained presyncope and syncope in this study had similar rates of serious cardiac outcomes at 30 days following their initial emergency department (ED) visit. Citation: Suh EH, Sacco DL, Winskill C, et al. Serious Cardiac Outcomes and Physician Estimation of Risk in Emergency Department Patients With Presyncope Versus Syncope. Ann Emerg Med. 2025 23:S0196-0644(25)01155-2. doi:10.1016/j.annemergmed.2025.08.014 Relevance: Patients with presyncope and syncope …
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