Pediatric Populations Represent 29% of Urgent Care Patients

Pediatric Populations Represent 29% of Urgent Care Patients

Over the 12-month period ending June 15, 2025, 29% of urgent care patients were children and young adults aged 21 years or younger, while 71% were patients aged 22 years or older, according to an exclusive analysis of 35 million patient visits recorded in the Experity EMR. Further, the chart demonstrates the age breakdown of the population of children and young adults who visited urgent care. This analysis omits visits for employer-paid services and workers  …

Read More
Artificial Intelligence With a Heart: How Front Desk Automation Is Rehumanizing Urgent Care

Artificial Intelligence With a Heart: How Front Desk Automation Is Rehumanizing Urgent Care

Saji Rajasekharan Urgent care is no longer the healthcare industry’s understudy or stopgap solution—it’s become a primary point of access for millions. According to Urgent Care Association, more than 200 million visits are made to urgent care centers annually in the United States, reflecting patients’ growing demand for fast, reliable, and accessible care.[1] Patient expectations mirror those of retail: seamless digital check-ins, price transparency, and instant answers. Meeting these demands isn’t a value-add—it’s a strategic …

Read More
VillageMD Spun Off Separately in Privately Held Walgreens Sycamore Portfolio

VillageMD Spun Off Separately in Privately Held Walgreens Sycamore Portfolio

After months of restructuring, Walgreens Boots Alliance is now a private company following its acquisition by private equity firm Sycamore Partners, according to an announcement. Part of the deal includes the majority investment in Village Medical/Village MD’s healthcare offerings. The entire portfolio will now operate as 5 standalone companies: Walgreens; The Boots Group; Shields Health Solutions; CareCentrix; and VillageMD. Each will continue to function independently, retaining their existing brands. The total Sycamore Partners transaction value …

Read More
AI: Closing the Gap in Point-of-Care Ultrasound Adoption in Urgent Care

AI: Closing the Gap in Point-of-Care Ultrasound Adoption in Urgent Care

Tatiana Havryliuk, MD Point-of-care ultrasound (POCUS) has become a cornerstone of emergency medicine, yet its uptake in urgent care has been slow. Despite the emergence of affordable handheld ultrasound devices, many urgent care clinics have yet to integrate POCUS into routine practice. The common barriers to adoption include limited provider competence, the cost of devices, archiving solutions, and training, as well as a lack of administrative resources to support a high-quality POCUS program. The growing …

Read More
80-Year-Old With Substernal Chest Pain

80-Year-Old With Substernal Chest Pain

An 80-year-old male with hypertension and hyperlipidemia presents to urgent care for 1 day of sharp, substernal chest pain radiating to his right arm with associated shortness of breath and diaphoresis. His wife notes that he is often nonadherent with his medications. An ECG is ordered. View the ECG and consider what your diagnosis and next steps would be. Resolution of the case is described on the next page.

Read More
Saying Hello

Saying Hello

It’s an incredible honor to be writing this column as the new CEO of the Urgent Care Association (UCA). I’ve long admired the work of this organization, and over the past several years, I’ve had the privilege of engaging with many of you as a colleague, advocate, and fellow believer in the value Urgent Care brings to healthcare. Stepping into this role feels less like a new beginning and more like a full-circle moment—one that …

Read More
A 42-year-old Female with a Widespread Scaly Rash

A 42-year-old Female with a Widespread Scaly Rash

A 42-year-old woman with widespread scaly lesions presents to urgent care. On exam, the provider noted superficial crusts and exfoliative plaques seen on the face, neck, and chest. The patient reported that the lesions were painful, but she had no systemic symptoms and felt fine otherwise. The rash emerged a couple of months prior. The patient had no recent history of travel or infections and was not currently on any medications. The urgent care took …

Read More
COVID Vaccines Approved For 2025-2026 Respiratory Virus Season

COVID Vaccines Approved For 2025-2026 Respiratory Virus Season

The Food and Drug Administration (FDA) this week approved 3 COVID-19 vaccines for the upcoming flu season. However, key restrictions that differ from years past include: fewer vaccine options for the youngest pediatric population; and generally no eligibility for those ages 5-64 who are healthy and not high-risk. In addition, FDA revoked emergency use authorizations for the vaccines, which had included a lower-dose option for children ages 6 months to 4 years.  Announcements were posted …

Read More
ACOG Recommends Moms Get COVID Vaccines

ACOG Recommends Moms Get COVID Vaccines

The American College of Obstetricians and Gynecologists (ACOG) has released clinical guidance for vaccination during pregnancy to protect against influenza, respiratory syncytial virus (RSV), and COVID-19—at least some of which is in contrast to what the Centers for Disease Control and Prevention (CDC) and Food and Drug Administration (FDA) have recently framed up for the forthcoming cold-and-flu season. Specifically, ACOG recommends that all women who are pregnant, planning to become pregnant, or nursing should receive …

Read More
Analysis of Short Course Systemic Glucocorticoid Prescribing in Urgent and Convenient Care Clinics

Analysis of Short Course Systemic Glucocorticoid Prescribing in Urgent and Convenient Care Clinics

Urgent Message: Across a tristate urgent care and convenient care network, systemic steroid use occurred in nearly one-sixth of encounters (15.5%)—72.5% for likely avoidable indications and 66% for acute respiratory infections. The finding highlights the need to establish systemic steroid metrics to drive stewardship efforts.   Paul Hansen, MD; Yang Wang, PhD; Muhammad Naseer, MD Abstract Background: The College of Urgent Care Medicine released a position statement advocating for corticosteroid stewardship best practices in 2022, …

Read More
Log In