Managing Employee Performance: A Path to Clinical and Business Excellence

By Marty Martin, PsyD, MPH, MA Imagine a patient who walks into an urgent-care center feeling as many patients do – sick, tired, and irritable. But as soon as the patient arrives, the receptionist greets him warmly and with respect. As the patient sits down in the waiting room, the receptionist lets him know how long the wait might be. When the receptionist invites the man back to the treatment area, he is greeted warmly …

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Galeazzi Fracture–Dislocation of the Wrist or Isolated Distal Radius Fracture?

Urgent message: Fractures of the distal radius are a common presentation in the urgent care setting. Nonetheless, a high index of suspicion is required for the diagnosis of a Galeazzi fracture–dislocation.By Heather L Hinshelwood, MD and David Caro, MD IntroductionThe anatomic structure of the forearm typically maintains the integrity of the distal radioulnar joint when the radius is fractured. However, in certain situations this joint may be compromised with certain rotational forces. CaseA 14-year-old African-American male …

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Outpatient Management of Opioid Dependence in Urgent Care

Urgent message: Urgent care physicians may be well positioned to play a role in stemming the national epidemic of opioid dependence, providing much needed care for patients and adding a new facet to their own clinical practice. By Paolo T. Coppola, MD, FACEP and Matthew I. Salzberg Introduction The DSM-IV-TR defines dependence as “a cluster of cognitive, behavioral, and physiologic symptoms that indicate a person has impaired control of psychoactive substance use and continues use of …

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