Practice Management
Over half of workers in the United States are “not engaged” in their jobs, and another 17% are “actively disengaged,” according to a Gallup poll. In other words, only about three in every 10 employees are really on point at any given time in a workplace—including, possibly, your urgent care center. The data also show, however, that organizations that make an effort to foster employee engagement have happier, more satisfied employees. And it’s not because …
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With preparations already underway for the 2016–2017 flu season, this is an ideal time to look further into the correlation between pneumonia and influenza—especially in urgent care, where respiratory illness is the number-one diagnosis code recorded. Pneumonia is the most common complication of influenza, and leads to significant morbidity and mortality, with the elderly and patients with comorbid conditions being most at risk. Glenn Harnett, MD will lead a discussion of this deadly combination in …
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Providers are the key personnel in any medical facility, and urgent care centers are no exception. To use a sports analogy, they’re the “superstars” of the team—which means they have to deliver if you’re going to have a winning record. However, as independent contractors, they can also put you on the losing side of Department of Labor and Internal Revenue Service violations. Attorney and experienced compliance officer Kurt Tullar will explain how to stay in …
Read MoreIn urgent care, you get one shot to make the right diagnosis for patients you may have never seen before. If you want to make sure you see them again (ie, they become loyal customers), you have to get it right the first time. Michael Loeb, MD, will cover differentiating factors for making the right diagnosis when presented with common complaints, as well as appropriate management for sinusitis, bronchitis, dysuria, urethritis, and more in 5 …
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Patients have their pick of more urgent care centers than ever before. Unfortunately, they tend to not differentiate one urgent care brand from the next. Throw in all the retail clinics and freestanding EDs, and it’s easy to see why making your location stand out among the rest is such a challenge. Alan Ayers, MBA, MAcc will look more deeply into the issue and propose solutions to help you separate yourself from the herd during …
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