Let Patients Know How You’re Weathering in Winter

Let Patients Know How You’re Weathering in Winter

Inclement winter weather doesn’t stop people from needing fast access to good medical care—if anything, the perils of walking or driving on icy surfaces may lead some to seek an urgent care center for the first time. Even if their complaints are the garden variety sore throat or UTI, some may think twice about venturing out to a crowded emergency room. And primary care offices do close suddenly on occasion. It would be wise to …

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Creating an Inclement-Weather Policy for Your Urgent Care Center

Creating an Inclement-Weather Policy for Your Urgent Care Center

Alan A. Ayers, MBA, MAcc, is Practice Management Editor for JUCM, serves on the Board Directors of the Urgent Care Association of America, and is Vice-President of Strategic Initiatives for Practice Velocity. Urgent Message: Every urgent care center should have a policy addressing the various issues of communication, safety, pay, operations, and human resources that will undoubtedly come up when bad weather strikes. If the paradigm shift fueling the success of the urgent health-care model …

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