Journal of Urgent Care Medicine

Are Retail Clinics Pennywise, Pound-foolish?

One of the retail health sector’s key selling points—convenience—may partially negate its perceived cost benefit vs urgent care or the emergency room. A new study published in Health Affairs reveals that use of retail clinics actually led to higher overall spending because patients were more inclined to seek professional care for complaints so minor that they could have been treated at home. The data, which reflect claims data from Aetna, indicate that 58% of retail …

UCA Webinar: Building Business by Building Relationships

Some healthcare facilities may view urgent care as the competition, but there’s mutual benefit to establishing complementary relationships among local providers and settings, not to mention patients and employers. That’s the message Alan A. Ayers, MBA, MAcc Practice Velocity will impart in a one-hour webinar to be hosted by the Urgent Care Association (UCA) on Thursday, March 24, at 1 p.m., Central time. An active referral network benefits not only both healthcare facilities, but patients …

Acquisition Brings U.S. HealthWorks to Colorado

U.S. HealthWorks is on a Rocky Mountain high after buying Colorado-based Arbor Occupational Medicine. Bringing Arbor’s four locations into the fold means U.S. Healthworks will now have 231 locations in 21 states; these are the first in Colorado, however. Arbor was founded in Boulder in 1992 with a focus on occupational medicine and physical therapy and a mission to reduce return-to-work time. All told, U.S. HealthWorks collectively has roughly 800 providers who administer care for …

Denial Rate Low—But Costly—4 Months Into ICD-10

The denial rate for claims initiated after the crossover from the ICD-9 system to ICD-10 codes in October has been steady—and lower than hysterics predicted it would be—if the 262 million claims processed by one company are any indication. RelayHealth Financial, a revenue cycle management provider, found a denial rate of 1.6% in each month from November 2015 through the first 3 weeks of February 2016. That reflects claims involving 630,000 healthcare providers. The financial …

Study: ACA Fails to Slow ED Visits, But Urgent Care Use Also On the Rise

One of the selling points of the Affordable Care Act (ACA, also known as Obamacare) was that it would save health dollars by diverting newly insured patients away from the emergency room toward primary care physicians. Instead, ED use has continued to grow. The issue, according to Robert Blendon, professor of health policy and political analysis at Harvard’s School of Public Health, is the same as it’s always been, regardless of an individual’s insurance status: …

Legacy Continues Aggressive Growth in Northwest

Just weeks after its partner company GoHealth announced plans to break into the San Francisco-area market, Legacy Health is spreading its own wings closer to its home. The company opens its 12th location in the Portland, OR area this week under the Legacy-GoHealth Urgent Care name. If all goes according to plan, the company will keep growing and operate 20 urgent care centers in the Portland area by the end of 2016.

Update: CDC Says New Zika Cases Could Have Been Sexually Transmitted

The Centers for Disease Control and Prevention and certain state health departments are looking into 14 new cases of Zika virus to determine if they could have been transmitted through sexual contact. In each case, a man who had traveled to an area where Zika has been confirmed developed symptoms within two weeks of his female sexual partner becoming ill. While the main health concern is that several of the women are pregnant and Zika …

Army Telemedicine Pilot Aims to Reduce Traffic in the ED

Telemedicine will be at the center of a pilot program the U.S. Army launched this month, aiming to keep nonemergent cases from clogging up the emergency room. Patients who need immediate—but not emergency—care will be redirected virtually from the Blanchfield Army Community Hospital (BACH) in Fort Campbell KY to an army medical center some 445 miles away. Once screened at BACH, patients will be either see an emergency physician or be directed to an onsite …

Teleradiology Specialists Hits Record Speed and Volume in Urgent Care

Teleradiology Specialists, which set its sights on the urgent care market early on, predicts a rapid increase in volume and market share on the heels of completing a record number of reads last month. The company completed 40% more reads compared with January of last year. At least some of the growth was fueled by adding 52 locations to the facilities for which it provides over-read, PACS technology, and consulting services. Urgent care is a …

Despite Deaths, Many Parents Say Flu Vaccine is Less Important Than Others

Eleven children have died from flu or flu-related illness this year, and roughly 20,000 are hospitalized every year in the U.S. thanks to influenza, according to the Centers for Disease Control and Prevention. And yet the C.S. Mott Children’s Hospital National Poll on Children’s Health, 2016 reveals that even 14% of parents who had their children immunized against flu this year believe it is “less important” than other childhood vaccines; perhaps less surprisingly, 59% of …