Practice Management
A recent survey by WellNow Urgent Care across 5 states shows 90% of all adults are likely to consider going to an urgent care for minor medical emergencies or illnesses—highlighting urgent care’s convenience, after-hours care, and affordability. The survey also shows nearly two-thirds of mothers say cost is the primary factor influencing whether they seek care. Three-quarters of surveyed moms report using vacation days from work to attend medical appointments, and 57% say they have …
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Urgent Message: This study confirms variable prescription rates among different ethnicities in Aotearoa, New Zealand, for COVID-19 antiviral medication despite efforts to reduce health inequities. M. Adrianne Pimentel, MBChB, MHlthLd, FRNZCUC Key Words: Antiviral Prescribing, COVID-19, Comorbidity Abstract Introduction: In Aotearoa, New Zealand, COVID-19 disproportionately increased mortality and morbidity outcomes in Māori and Pacific patients. In an effort to counteract these health inequities, the government aimed to increase access to COVID-19 antiviral medication for Māori …
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A 24-year-old male patient presents to urgent care with right wrist pain that started while playing golf 2 days ago. The patient recalls swinging the club and hitting the ground rather than the ball, felt a sharp pain in his hand which has been constant since the incident. He has not tried any treatments at home. The provider notes increased pain when the patient flexes his hand, along with a weakened grip compared to the …
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Urgent Message: Medical and non-medical waste produced by urgent care centers must be handled in accordance with federal, state, and local regulations. The United States Supreme Court has ruled that garbage is public property once it is set on the curb.1 The Supreme Court opined that “[i]t is common knowledge that plastic garbage bags left on or at the side of a public street are readily accessible to animals, children, scavengers, snoops, and other members …
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Patrick O’Malley, MD; Albert Botchway, PhD; Laurel Stoimenoff, PT (ret.); and Lindsey E. Fish, MD, on behalf of the College of Urgent Care Medicine Over the past 15 years, there have been significant changes in urgent care (UC) medicine. First and foremost, this is a rapidly expanding field of medicine as urgent care centers now provide more than 200 million visits a year performed in more than 14,000 locations. Additionally, urgent care centers have transitioned …
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Urgent Message: Persistent, non-mechanical back pain should raise suspicion for non-muscular causes, and in this case, such pain in an older man was related to a diagnosis of metastatic prostate cancer with bone involvement. Rimsha Afzal, MA; Gregory M. Thompson, MD Key Words: Vertebral Metastases; Metastatic Prostate Cancer; Urgent Care Diagnosis Abstract Introduction: Back pain is a common presentation in the urgent care center. While the majority of diagnoses are self-resolving and of a musculoskeletal …
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Urgent Message: Forced hyperextension of a flexed digit may strain or rupture the flexor digitorum profundus tendon from the distal phalanx. Prompt diagnosis and treatment of acute injury are key in the prevention of permanent finger dysfunction. Alyssa Marchman, BS; Sarah Brouwer, BS; William Beauchamp, DO Key Words: Flexor Digitorum Profundus, Tendon Avulsion, Jersey Finger Questions for the Clinician at the Bedside: Editor’s Note: While the images presented here are authentic, the patient case scenarios …
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Alan A. Ayers, MBA, MAcc My artificial intelligence (AI) awakening wasn’t a lightning bolt but a slow current—a series of small jolts. I kept encountering people who seemingly talked about AI all the time—fluent in the lingo and referred to by others as “AI gurus.” From their conversations, it was clear they were putting AI into real operations—analyzing data, streamlining tasks, even building custom AI tools and agents. But it was still as if they …
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Over the last few months, I’ve had the privilege of spending time with Lou Ellen Horwitz, my predecessor and now past CEO of the Urgent Care Association (UCA), as part of my onboarding. She’s been generous with her knowledge and perspective, helping me understand the many administrative details that keep UCA and our affiliates running smoothly. That investment of time has been invaluable, and I’m grateful for her continued support during this transition. At the …
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Urgent Message: While the evaluation of a chief complaint is a priority in urgent care, recognition of chronic disease progression is also critical. Eliana H. Kim, DO; Aaron J. Maki, MD, PhD Key Words: Anemia, Iron Deficiency, Down Syndrome, Trisomy 21, Transfusion, Strep Throat, Case Report Abstract Introduction: Often the chief complaint is the primary focus of urgent care visits. However, it is important to consider other aspects of the patient’s health, especially in pediatric …
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