Web Exclusives

Urgent message: Give ample consideration to the key factors—your credit history, taxes, technology, the cost of maintenance, and what your business truly needs—before deciding whether buying or leasing equipment is best for your urgent care operation. Alan A. Ayers, MBA, MAcc is Vice President of Strategic Initiatives for Practice Velocity, LLC and is Practice Management Editor of The Journal of Urgent Care Medicine. Whether to lease or buy equipment for your urgent care center is a tricky question, and there is no “one size fits all” answer. There are severalRead More
Urgent Message: Urgent care centers that offer occupational medicine services play an important role in protecting the safety of the nation’s workforce. One such service—offering respiratory fit testing—constitutes an important element of that mission while also creating a distinct revenue stream. To truly maximize the potential of offering this valuable eservice, however, it is important to understand the OSHA regulations, secure proper equipment, and assure staff is properly trained to conduct respirator fit tests. Alan A. Ayers, MBA, MAcc is Vice President of Strategic Initiatives for Practice Velocity, LLC andRead More
 Urgent Message: As some municipalities have considered placing—or have already placed—restrictions on the opening of new urgent care centers in their communities, urgent care developers should understand the legality and business impact of such local moratoria. Alan A. Ayers, MBA, MAcc is Vice President of Strategic Initiatives for Practice Velocity, LLC and is Practice Management Editor for The Journal of Urgent Care Medicine. Recently, after much consideration, the Manhattan Beach (CA) City Council rejected a zoning ordinance that would have extended a ban on healthcare uses on one of itsRead More
Urgent message: Despite most employees’ abhorrence to meetings, they indeed serve a valuable organizational purpose. The key is to keep them short, focused, free of distractions, and actionable. Alan A. Ayers, MBA, MAcc is Vice President of Strategic Initiatives for Practice Velocity, LLC and Practice Management Editor of The Journal of Urgent Care Medicine.  The next time you find yourself bored and distracted in yet another meeting, take solace in the fact that you’re not alone; Stephen G. Rogelberg, professor of organizational science at the University of North Carolina inRead More

Posted On September 25, 2017 By In Web Exclusive

Cultivating Change in the Workplace

Urgent message: The strength of an urgent care operation ultimately lies in its people; for any change initiative to be successful, your center’s staff has to be prepared and willing to embrace change. Alan A. Ayers, MBA, MAcc is Vice President of Strategic Initiatives for Practice Velocity, LLC and is Practice Management Editor for The Journal of Urgent Care Medicine. In the workplace, as in life, the only real constant is change. And nowhere is that truism more readily apparent than healthcare. Widespread adoption of technology platforms, shifting reimbursement andRead More
Urgent message: Urgent care’s success in delivering a retail healthcare experience has attracted the attention of private equity and hospital investors; understanding the deal timeline is an essential first step for an urgent care operator interested in buying or selling a business. Alan A. Ayers, MBA, MAcc is Vice President of Strategic Initiatives for Practice Velocity, LLC and Practice Management Editor of The Journal of Urgent Care Medicine. Introduction Urgent care centers are popular among investors because they provide consumers with on-demand, extended hours medical care with neighborhood convenience andRead More
Urgent message: As the population ages, the healthcare system will be faced with a growing number of cancer patients who have unique care needs. Since typical hospital EDs are rarely equipped to capably and cost-effectively service cancer patients who present with timely medical issues, there remains a growing need for additional cancer-focused urgent care resources—an opportunity that urgent care operators and health systems would do well to capitalize on. Alan A. Ayers, MBA, MAcc is Vice President of Strategic Initiatives for Practice Velocity, LLC and is Practice Management Editor ofRead More
Urgent message: Payment models seem to evolve as quickly as the urgent care markets itself. Keeping up to speed is essential for continued growth in revenue—if not survival. Here, we weigh the relative merits of some of the most common reimbursement models. The way urgent care providers deliver healthcare continues to evolve, and with it the ways in which providers collect reimbursement for their services. To keep an urgent care practice financially healthy, it’s vital to understand the various reimbursement methods and how they might impact an urgent care practice.Read More