The process of recruiting, interviewing, and hiring the best talent for your urgent care center can be so overwhelming that by the time your new hire’s first day comes, it’s easy to think the rest will take care of itself. It won’t. The steps you take to “onboard” new team members can make all the difference in the world when it comes to how they’ll perform, and even how long they’ll stay in your employ. The next webinar offered by the Urgent Care Association, Building a Better Onboarding Program, will offer insights to help you help them enter your workflow smoothly, for their benefit and yours. Speaker Amy Lafko, MSPT, MBA will help attendees determine the onboarding needs of team members and the organization; construct an onboarding program to meet those needs; choose the best candidates to serve as coaches for new hires; define the cadence of accountability during onboarding; and develop a scorecard for execution of your revised onboarding program. Ms. Lafko is the founder of Cairn Consulting Solutions. Cost to attend the webinar is $50 for UCA members and $100 for nonmembers. For more information or to register, click here.

UCA Webinar: Better Onboarding Fosters Better Teams in Your Urgent Care Center
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