Journal of Urgent Care Medicine

Retailers Shift To GLP-1 Programs—What It Means For Urgent Care

Big retailers are still attempting to shape new clinical lines of business, betting that some of them will eventually become profitable. Attention has now turned to GLP-1s. Yet against this backdrop, healthcare’s market reality is still leading to scaled-back expansion plans, noticeable exits, and massive financial write-downs for some retailers. The market is rather hit-or-miss right now. For example, Amazon continues to open primary care clinics through health system partnerships (including about 200 sites, according …

The Risks of Fully AI-Driven Revenue Cycle Management

Kimberly Hardin, Josh Rainey As healthcare organizations look to modernize operations, the idea of a fully artificial intelligence (AI)-driven revenue cycle management (RCM) system is increasingly appealing in urgent care. Automating everything from coding and charge capture to claims submission and denial management promises efficiency, speed, and reduced labor costs. However, moving to a truly autonomous AI model introduces a range of risks that organizations must carefully evaluate before making the leap. Financial Exposure and …

Which Generation Uses Urgent Care The Most?

Understanding generational demographics is critical for any organization because age drives consumer behavior.¹ While the U.S. population is distributed relatively evenly across adult cohorts,² urgent care utilization—based on an analysis of 2025 Experity EMR visit data conducted by Urgent Care Consultants—skews heavily toward younger adults.³ Gen Z and Millennials combined (born 1981–2012) account for more than 51% of all urgent care visits despite representing only 43% of the U.S. population—a combined over-index of nearly 20 …

When a Headache is the Worst-Case Scenario: A Case Report of Glioblastoma

Urgent Message: While most headache presentations are not life-threatening, urgent care providers must remain vigilant in identifying patients with potentially serious conditions who require transfer to a higher level of care. Elizabeth Minchau, DNP, APRN-BC; Saira George, MD; Stephanie Rellick, PhD; Carmen N. Burrell, DO Keywords: headache; glioblastoma; aphasia; hypertension; personality changes; brain mass Abstract Introduction: Patients often present to urgent care (UC) clinics for headaches. While most headaches are non-life-threatening, the urgent care provider …

Abstracts in Urgent Care – May 2026

Variation in Pretibial Laceration Management Take Home Point: Assessment and management of pretibial lacerations lack consistent standardized guidelines, which is needed to improve patient outcomes. Citation: Shafi S, Shaw A, Koubeh W, et al. Management of pretibial lacerations: A systematic review. Injury. 2026;57(4):113101. doi: 10.1016/j.injury.2026.113101 Relevance: Pretibial lacerations are commonly encountered in both emergency departments (EDs) and urgent care (UC) settings, especially among older adults. Despite their frequency, management approaches vary widely across settings and …

Gynecologic Causes of Abdominal and Pelvic Pain: Diagnosis and Management

Urgent Message: Abdominal and pelvic pain are common presentations to urgent care. Clinicians need to maintain a broad differential to make the correct diagnosis and offer appropriate treatment. Anisah Chauhdry, MS; Naushair Hussain, DO; Michael B. Weinstock, MD Keywords: pelvic pain; ectopic pregnancy; pelvic inflammatory disease; ovarian torsion; ovarian cysts; dysmenorrhea Editor’s Note: The patient case scenario is hypothetical to enhance educational value. Abstract Causes of abdominal and pelvic pain in reproductive-aged women include many …

26-Year-Old Female With Cough, Shortness of Breath, and Fatigue

A 26-year-old female presents to urgent care with a persistent productive cough for 1 week. Over the past 3 days, she reports progressive shortness of breath and fatigue. She has a history of recurrent pneumonia. Vital signs show the patient is afebrile with normal blood pressure, heart rate, respiratory rate, and oxygen saturation. Physical examination revealed clear lung sounds with diminished air movement in the bilateral bases. Jugular venous distension (JVD) at 4 cm above …

Urgent Care Evaluation and Management of De Quervain Tenosynovitis

Urgent Message: Patients presenting with radial wrist pain that is exacerbated by thumb and wrist motion may raise the suspicion for De Quervain tenosynovitis (DQT). Utilizing a clinically focused framework is important for the evaluation and management of DQT. Jacob Welch OMS-3, William O’Neal MD Keywords: wrist pain, De Quervain tenosynovitis, Finkelstein test, Eichhoff test Editor’s Note: The patient case scenario is hypothetical to enhance educational value. Abstract De Quervain tenosynovitis (DQT) is a frequent …

67-Year-Old Man With Dark Patch on Ankle

A 67-year-old man visits urgent care for a lesion on his right ankle that was first noticed 25 years ago. He reports that it has progressively grown larger over the past 6 months. The lesion is painless but is intermittently mildly pruritic. The patient denies any recent injury or past medical history besides chronic venous insufficiency. On dermatologic examination, a discrete dark brown plaque is noted posterior to the lateral malleolus with numerous surrounding spider …

The Effect of Computer Use in the Exam Room on Patient Satisfaction in Urgent Care

Urgent Message: The use of a computer in the urgent care examination room does not significantly impact patient satisfaction. As such, clinicians can use medical technologies in the exam room while maintaining confidence in the clinician-patient relationship. Justin Bowles, MD; Mitchell Lopes, MS4; Chaya Pflugeisen, MSc, MEd Keywords: electronic health records; physician-patient relations; patient satisfaction; ambulatory care facilities; communication; surveys and questionnaires Abstract Objectives: Primary care literature has shown that the use of technology in …

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