Patient Portals Part II: ‘Who’s That Practice Behind the Curtain?’

Lee A. Resnick, MD, FAAFP I proposed a systematic approach intended to in my last column, I discussed the decision- making process around patient portals and mitigate risk, ensure security, and manage access. A portal, by definition, is an‘entrance‘— a virtual access point to a practice, its staff and patient medical records. The most common access point is a practice’s website and well-designed one can enhance access, improve efficiency, and help sell your practice to …

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