When an urgent care physician suggests that a patient see another clinician for follow-up care, patients usually take that advice, according to a study by the Uniersity of Minnesota and Urgent Care Partners. In fact, 66% not only took the doctor’s advice to seek further care, but went to the specific provider recommended (though a specific provider was recommended just 21% of the time). Overall, 76% of patients who were told to seek follow-up care did so. These revelations give the urgent care operator a great tool to wield in building strong referral relationships. Primary care and specialty providers stand to benefit greatly from your referrals. Let them know that—and suggest that you’re well equipped to see their patients when their offices are closed, or when a patient would have to wait a week to be seen.
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Patients Follow Urgent Care Providers’ Advice for Follow-Up Care